Hello there. I'm hoping someone here can help me figure out why this keeps happening.
I have a Lenovo E560 laptop that I have been having problems with since I got it. The laptop will blue screen at random times, and based on what I've seen in Blue Screen View, atikmdag.sys and dxgkrnl.sys are always the two files causing problems. I was able to briefly fix the issue by doing a system reformat and holding off on updating drivers, but I did eventually update the drivers for my AMD graphics card and didn't have any issues until now.
The laptop crashed after I unplugged my laptop from it's charger, and I was in the middle of watching a movie. Any other time, it seems to happen randomly. I'm not sure if this is related, but sometimes I receive a "Fan Error" at boot. Could the graphics card itself be having issues unrelated to the drivers installed? There are two graphics cards installed in this laptop as well: one is Intel HD and the other is AMD Radeon. I do not have any issues with the Intel HD.
I have attached the files required, but please let me know if anything else is needed that can help you diagnose the issue. The way I see it, a laptop that is less than a year old and is primarily only used for college-work shouldn't be behaving like this.