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Questions About "backing-up"

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#1 surgirl


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Posted 29 August 2006 - 01:33 PM


I'm not sure if this is the right forum, but here goes:
Our service provider came to install ADSL, but our port was too small.
When we brought it in, they suggested that we upgrade to Windows XP.
Of course this meant they would have to back-up all our files.
Now my question is what exactly do they back-up and what will be lost?
Will I have to install the software for all my appliances again, like my itunes? Will my firefox bookmarks be lost forever?

Thanks in advance!

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#2 Joshuacat


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Posted 29 August 2006 - 07:11 PM

That really could mean anything from backing up a folder, to backing up the entire system. Or, they could be doing it as a precaution in case something is lost in the upgrade?(versus doing a format and new install) I could make plenty of guesses here, but you should really ask them, and make sure that you know exactly what they are going to do with your computer. It is best to make a list of concerns, and get them to go over each one with you. Try to get them to explain the process without letting them get to technical.


#3 usasma


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Posted 30 August 2006 - 11:14 AM

If your computer can handle XP - then an upgrade should be a simple process. But there's always a chance of data loss when doing this.

Things to backup:
1) Your Firefox profile
2) Your email settings, addresses, and messages
3) Your My Documents folder
4) Anything else that you can't bear to be without.

The simplest way to back things up is to copy them to a CD/DVD - but be sure that you get everything that you need.
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#4 surgirl

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Posted 01 September 2006 - 04:31 PM

Thanks for the advice :thumbsup:

I still have all of my junk :flowers: , but now I have double of everything!

They placed everything in a folder on my D drive,
so I was thinking maybe I should turn it into a compressed folder and save it on a few disks,
just to be safe.
Good idea or not?

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