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Black Screen..Need Help


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#1 ocean77

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Posted 05 January 2017 - 09:15 PM

Could use some PC expertise. Have a Gateway All-in-One, 2 yrs old Windows 10. When computer (desktop) is turned on all that happens is a black scree and constant beeping. Is this something that may be a simple fix or does it mean taking computer apart? Thank you!



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#2 nikkoTX

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Posted 06 January 2017 - 12:45 AM

Look at this particular model's support page at Gateway's website - it's possible they have beep codes and what do they mean. Alternatively google this: Gateway <model #> beep codes. It may help you to identify the problem (RAM, HDD, mobo, etc )



#3 ocean77

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Posted 06 January 2017 - 02:56 AM

Thank you so much for your help.



#4 dc3

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Posted 06 January 2017 - 12:27 PM

What is the model of this all in one?

 

With this information I can find the BIOS beep codes applicable to your computer.


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