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Help needed


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#1 johnydep

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Posted 05 January 2017 - 09:05 PM

i got infected with what i later came to know by ransom id  as cerber 4.0/5.0 and all my files have .af32 extension.

Is there any way to decrypt my files without paying ransom.All my documents are gone so pls help me 



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#2 quietman7

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Posted 06 January 2017 - 06:30 AM

Kaspersky and Trend Micro's decrypter tools cannot decrypt CryptXXX 4.x/5.x variants which use a random 32 hexadecimal characters(MD5 Hash).random 5 hexadecimal character pattern (i.e. 0412C29576C708CF0155E8DE242169B1.6B3FE).

There is an ongoing discussion in this topic where you can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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