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GTX 1060 can't install drivers, not in the device manager


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#1 bonifiedmarinade

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Posted 05 January 2017 - 06:01 PM

Specs: 

AMD Fx™ 8350 Eight Core Processor

EV3A 700 watt bronze power supply

NVIDIA GeForce GTX 1060

Gigabyte 970A-DS3P motherboard

 

So here's the situation: The graphics card is not detected in the device manager, so its hardware isn't functioning at all. When running a game, all of the workload goes to the processor. The display is from the card, via hdmi, and it works just fine. I can't see it in the device manager, and I can't install drivers, as it says "compatible hardware cannot be found". 

 

Things I've tried:

-using the "show hidden devices" option in the DM (not there)

-Reseating the card in the same slot and the other PCI slot, which of course didn't damage it, but did nothing

-Trying to download any necessary drivers in case that was the issue (like I said that wasn't working)

 

I don't know what to do, and at the moment I can't get ahold of the manufacturer, gigabyte. As a disclaimer, I did NOT damage the card myself. I was very careful to simply take it out of the box (brand new) and fit it in without touching any circuitry. Any help would be greatly appreciated, I dropped a lot of cash on this PC and I would love it if it would just work.



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#2 bonifiedmarinade

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Posted 05 January 2017 - 06:04 PM

Oh, and I'm running Windows 10 Pro 64bit. If that's important to know.



#3 Gorbulan

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Posted 05 January 2017 - 06:27 PM

Did you make sure to attach all of the 4+4 power connectors to the card?

 

Also, create a speccy report, then paste the link here.


Edited by Gorbulan, 05 January 2017 - 06:28 PM.


#4 bonifiedmarinade

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Posted 05 January 2017 - 07:00 PM

I'm not sure what you're referring to with the 4+4 power connectors. I plugged in the PCI cord to the slot on the card. Also, I don't have internet on my new PC, doing this on my laptop. I moved speccy over via usb. Here are the screenshots

Attached Files



#5 Gorbulan

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Posted 06 January 2017 - 11:31 AM

Here is the manual for the 1060 6 GB Video card

 

Page 10 has the instructions for attaching the power connector to the video card. That card requires one 6 pin connector from the PSU in order to work.

 






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