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cant get windows update to work


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5 replies to this topic

#1 pipewelder

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Posted 05 January 2017 - 11:59 AM

i have done a complete new install of windows 7 64 bit and cant get windows update to work can anybody give me any advice

i have tried every thing i know



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#2 Platypus

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Posted 05 January 2017 - 12:02 PM

The best advice I've found is on the website below. A fresh install of Windows 7 is now likely to be a massive undertaking, is your installation SP1?

http://wu.krelay.de/en/

Top 5 things that never get done:

1.


#3 opera

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Posted 05 January 2017 - 01:08 PM

Is Internet Explorer 11 installed ? (it needs to be)

 

Also KB3125574  ?  if it's a totally new install without any updates at all.

 

Then follow the steps here

 

 https://www.bleepingcomputer.com/forums/t/636501/svc-host-using-full-cpu-windows-update-hangs/#entry4153965



#4 MoxieMomma

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Posted 05 January 2017 - 07:04 PM

Hi, @pipewelder:

 

@Platypus's suggestion will probably work fine (although I have not personally used it). :)

 

Re: this helpful suggestion from @opera: :)

 

Is Internet Explorer 11 installed ? (it needs to be)

 

Also KB3125574  ?  if it's a totally new install without any updates at all.

 

Then follow the steps here

 

 https://www.bleepingcomputer.com/forums/t/636501/svc-host-using-full-cpu-windows-update-hangs/#entry4153965

 

The full process is actually HERE, if you need more detail.

 

As @opera mentioned, if this is an existing Win7 install (versus a brand new install), you can skip 3125574 and you should already have IE11.

You just need KB3020369 andKB3172605.

Otherwise that full method *ought* to work, if you follow it exactly.

When you get to Step #3, if Windows complains when you try to stop the WU service after setting it to "manual", just reboot (step #4 and very important).

The reboot will stop the service.

You can proceed with the other steps.

It looks more complicated than it is.

It will only take a few minutes and few reboots.

WU should work normally after that.

 

(Also, see MS's own official KB article on this, even though their bare bones instructions do not always work without the added steps to temporarily kill the WU service.  And this post lists some links to other topics here and at other forums, for more cases where this procedure worked to fix the issue.  Here, too.)

 

Let us know how it goes.

 

Cheers,

MM



#5 pipewelder

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Posted 06 January 2017 - 02:22 AM

Thanks everooney platypus fix worked just fine

#6 Platypus

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Posted 06 January 2017 - 05:42 AM

Thanks for letting us know!

Top 5 things that never get done:

1.





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