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Possible infection

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#1 FMD


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Posted 04 January 2017 - 09:21 PM

Windows 10


Will boot but get errors "Desktop not available.  Access denied" & "comdlg32.dll not found"


Will boot into safe mode.


I have a hijackthis log from "normal" boot


I have run malwarebytes anti-malware


I have avast anti-virus


possible rootkit?


Thank you.

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#2 boopme


    To Insanity and Beyond

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Posted 29 January 2017 - 04:44 PM

Hi, sorry for delay. we need a new topic for a deeper look.. If you cannot run FRST from this guide then just post your HJT log..

Start step 6....

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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