Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell studio 1555 win 7 not reporting or using 8gb ram


  • Please log in to reply
8 replies to this topic

#1 punkieys17

punkieys17

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Local time:12:31 AM

Posted 04 January 2017 - 07:30 PM

My studio 1555 running win 7 pro 64 bit has been upgraded with 8gb of ram. Bios correctly reports the ram but win 7 reports the normal 3gb limit as if it's a 32 bit system and is not using the 8gb available. I'm trying to run a very ram intensive car related database and it's a major problem. Can anyone please help me to release this ram .....

BC AdBot (Login to Remove)

 


#2 opera

opera

  • Members
  • 1,016 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:31 AM

Posted 05 January 2017 - 01:49 AM

 Ram which can be used is limited to 4 gig on a 32 bit system.



#3 punkieys17

punkieys17
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Local time:12:31 AM

Posted 05 January 2017 - 02:38 AM

No its a 64 bit processor and 64 bit win 7 version running on the laptop.

#4 opera

opera

  • Members
  • 1,016 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:31 AM

Posted 05 January 2017 - 02:50 AM

Ah, right.

 

Did you fit the ram?

 

Are the ram modules matching?

 

What does it show if you remove one stick and reboot?



#5 punkieys17

punkieys17
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Local time:12:31 AM

Posted 05 January 2017 - 05:45 AM

Will do - though bios is reporting 8gb fitted. Yes I fitted them myself and they are matching. Will swap each out to see if anything untoward is reported.

#6 punkieys17

punkieys17
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Local time:12:31 AM

Posted 05 January 2017 - 10:22 AM

I started the process of checking went into control panel/system. I was mistaken in the win 7 version its the home premium - but that should still be able to recognise well over the 8gb installed. Looking down the system it does report its a 64 bit. I was surprised to see it reports  8gb with 2.96gb usable - so win 7 is seeing the memory - just not using it.



#7 opera

opera

  • Members
  • 1,016 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:31 AM

Posted 05 January 2017 - 01:18 PM

See if any of the info given here may apply to you

 

http://www.howtogeek.com/131632/hardware-upgrade-why-windows-cant-see-all-your-ram/



#8 punkieys17

punkieys17
  • Topic Starter

  • Members
  • 64 posts
  • OFFLINE
  •  
  • Local time:12:31 AM

Posted 06 January 2017 - 09:20 AM

Thanks for reply. Have solved it with max ram set in the startup. Type msconfig and run. In boot advanced maintenance there is a tick box that allows users to set max ram

#9 opera

opera

  • Members
  • 1,016 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:31 AM

Posted 06 January 2017 - 10:54 AM

Good to hear you are back up to full ram speed :)






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users