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Intermittent problem downloading MSE defs

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3 replies to this topic

#1 debodun


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Posted 04 January 2017 - 01:07 PM

Since the end of December, every few day when I try to manually download MSE defs, I get this notification:




When I click on "Help" it gives an error code 0x800704e8. The defs actually do download, but it's giving me this pop-up. Is this something I should be concerned about?

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#2 bwv848


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Posted 04 January 2017 - 01:11 PM

Did you try quietman7's solution from this thread?

This notification is a common issue reported by Microsoft Security Essentials users.

The first thing to check is to ensure your clock and calendar are correctly set.

  • Right-click the clock in the system tray and select Adjust Date and Time.
  • Verify and correct the month, day, year, hour, minutes and time zone.
  • If you have to make any changes, restart the computer afterwards.
Another recommended fix is to rename the Software Distribution folder...
Click the Start Orb and in the Search Box, type: cmd
Right-click on cmd.exe and select Run As Administrator
Alternatively, click the Start Orb > All Programs > Accessories, right-click Command Prompt and select Run As Administrator.

At the command prompt C:\>_, type the following, commands one at a time and press Enter after each command.
net stop wuauserv
ren c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv

If the above does not resolve the problem, please refer to these support articles. Note: As a workaround, you can always manually download definitions for system (32-bit or 64-bit) - Manually update your Microsoft security software



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#3 MoxieMomma


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Posted 04 January 2017 - 01:12 PM



EDIT:  OOPS! ^^ See above ^^. Sorry, I did not see that you had beat me to replying.  Good advice!


I don't use MSE, but it appears that you are not alone.


Perhaps something here might help:






Edited by MoxieMomma, 04 January 2017 - 01:13 PM.

#4 quietman7


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Posted 04 January 2017 - 01:47 PM

Yes the 0x800704e8 error has also been a common issue reported with Windows Defender.
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