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Network Connections: This Folder Is Empty


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#1 elfin8er

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Posted 04 January 2017 - 04:22 AM

I've been trying to get my ethernet adapter to work again for quite sometime. It all started when I tried reinstalling the drivers because it wasn't working properly. I uninstalled the ethernet drivers and restarted, hoping that they'd be reinstalled. However, now my Network Connections window is now empty.
 
Spoiler
 
Motherboard: Fatal1ty H97 Performance
Ethernet Controller: Intel Ethernet Connection (2) I218-V (Built into motherboard)
 
So far I've tried the following:
 
- Deleting Config key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network in the registry. For some reason, Config doesn't exist in the registry to begin with. Restarting my computer doesn't regenerate it. All I have is "(Default)" and "FilterClasses".
 
Spoiler
 
- I tried using Intel's driver installation from their website. It says it's compatible with my ethernet controller. The installation get's to a window that says "Installing network drivers for: Intel Ethernet Connection (2) L218-V". It hangs for a few minutes and then opens another window that says "Cannot install drivers. No Intel Adapters are present in this computer." I find this strange since the installer seemed to have been able to identify which Ethernet Adapter I had. The installer I got is from Intel's website HERE.
 
- I tried installing the drivers manually in the device manager, by extracting the installer I got from Intel. The window says "Installing driver software", and after a few minutes, a window with the following error is displayed:
 
Spoiler
 
- I tried tethering my phone to my computer and letting Windows search the internet for drivers. It finds drivers, but then fails with the same error shown previously.
 
I'm out of ideas. My only guess is that maybe something's wrong with my registry and/or I need to update my drivers, but can't. Plz halp! Thanks to everyone for taking the time to read this.


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#2 InadequateInfirmity

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Posted 04 January 2017 - 05:34 AM

You will need to transfer these files via cd/dvd usb storage device or your phone. :)

 

Download the Eset Services Repair tool, save it to your desktop right click run as admin.

Allow completion.

Reboot machine.

 

 

Run Batch File.

Download and unzip internet Flush.zip to your desktop right click it run as Administrator.
Reboot machine after running this tool.

 

 

 

MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.

 

 

 

 

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Edited by InadequateInfirmity, 04 January 2017 - 05:39 AM.


#3 elfin8er

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Posted 05 January 2017 - 04:01 AM

You will need to transfer these files via cd/dvd usb storage device or your phone. :)
 
-snip-

 
Thanks for your help so far. I ran the programs in the order you asked. Here are the log files. I feel like I'm letting somebody into my messy bedroom...
 

MTB.txt (pastebin)

Spoiler

 

FSS.txt (pastebin)

Spoiler


#4 InadequateInfirmity

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Posted 05 January 2017 - 04:04 PM

You are going to need to do a repair install.

Grab Windows 10 from here.

Follow these instructions.



#5 elfin8er

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Posted 05 January 2017 - 10:51 PM

You are going to need to do a repair install.

Grab Windows 10 from here.

Follow these instructions.

 

Thank you! Everything went without a hitch, and I'm now connected to the internet. Thanks again!



#6 InadequateInfirmity

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Posted 05 January 2017 - 10:58 PM

You are most welcome. :)






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