Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.



  • Please log in to reply
1 reply to this topic

#1 ajocahk


  • Members
  • 9 posts
  • Gender:Male
  • Location:Hong Kong
  • Local time:08:30 AM

Posted 03 January 2017 - 09:31 AM

I was rebooting my laptop and this error message came up on a blue screen


"Your PC ran into a problem and needs to restart. We're just collecting some error information and then we'll restart for you. 0% complete. For more information about this issue and possible fixed,  visit http//windows.com/stopcode. If you call a support person, give them this info: Stop code: DRIVER POWER STATE FAILURE."


It got stuck there so I did a hard shutdown. That error message, in combination with losing wifi connectivity a few times recently, has prompted me to reach out to my favorite tech site.


Yesterday, i was surfing along and just lost connection to my network. Phone and tablet still worked but laptop just dropped off and said it was not connected, and indicated no networks were available. I rebooted, which took a much longer time than normal, and all was good. Same thing happened today but this reboot attempt led me to the screen above.


Then I went to check my network settings and I found my network adapter had been disabled. I enabled it and we're back up and running. It's just all a bit fishy.


My setup is an HP Envy running Win 10, Malware Bytes Home Premium and Windows Defender. All is up to date but not showing anything out of the ordinary. 


Why would my adapter just turn itself off?  The error message seems to be related but I can't figure out why it just quits? 


Thanks in advance for any input.

BC AdBot (Login to Remove)


#2 hamluis



  • Moderator
  • 56,396 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:30 AM

Posted 03 January 2017 - 10:24 AM

Topic moved to Crashes/BSODs forum from W10 Spt.  Please comply with the following.


BC BSODs Posting Instructions - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



Edited by hamluis, 03 January 2017 - 10:24 AM.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users