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Blank Icon for all folders and files in Win 10 pro


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5 replies to this topic

#1 Sein

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Posted 03 January 2017 - 08:38 AM

I just update windows 10 to win 10 pro. And I install sandbox with crack from torrent. Then my all folders and files was blank and only see the name since 2 days ago. Kindly let me know how to fix this problem. I tried to delete iconcache*.* files but still not successed. Thanks in advance for your kind help.

 

Regards,

Seinmyittar

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#2 boopme

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Posted 03 January 2017 - 10:13 AM

That a great way to get infected.  You need to repost here after removing your Cracked software.

 

 Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.


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#3 Sein

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Posted 03 January 2017 - 10:44 AM

Dear Boopme,

 

I'd uninstall cracked software and followed your instructions but still same as before. Unable to turn on firewall and windows explorer address bar. How shall I proceed? Thanks.

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#4 dc3

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Posted 03 January 2017 - 11:35 AM

You need to follow the instructions in the Preparation Guide for which the link was provided.  When you follow the instructions you will open a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum.  The logs you posted may not be addressed in the Windows forums.


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#5 boopme

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Posted 03 January 2017 - 12:23 PM

As stated above repost please.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 boopme

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Posted 03 January 2017 - 12:44 PM

Thank you

new Topic
https://www.bleepingcomputer.com/forums/t/636380/blank-icon-for-all-folders-and-files-in-win-10-pro/..

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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