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Windows 10 BSOD on Alienware 13 Laptop


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#1 tony19343

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Posted 02 January 2017 - 03:17 PM

Hello,

 

I have an Alienware 13 laptop running Windows 10 64-bit that I posted about last year. I thought the problem was resolved, but it seems that it was not, as my computer has begun having blue screens again. The originally installed OS was Windows 8, OEM version. The computer is around 3 years old, and Windows 10 was installed as soon as the upgrade was available. The CPU is an Intel Core i5-4210U @ 1.70 2.40 GHz. The video card is a NVIDIA GeForce GTX 860M. The model number (or, at least, the Dell Service tag) is 2JS0P12.

 

The previous forum post can be found at https://www.bleepingcomputer.com/forums/t/620605/alienware-13-windows-10-bsod/. The Sysnative ZIP is attached, and I also attached the minidump file from the most recent BSOD. I could not run the perfmon report because it never stopped saying "Collecting data for 60 seconds," but the last time I posted that report was not needed. 

 

Any information about what is causing these BSODs would be greatly appreciated. I assume that the problem is not the same as the last time I posted on this forum, but I may be incorrect. Thank you for your help.

Attached Files



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#2 usasma

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Posted 04 January 2017 - 05:05 PM

Your UEFI/BIOS (version A04) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
I do see lot's of Windows Update failures in the WER section of MSINFO32 - so this is important to check.

 

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.  i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature.  If so, it's safe to disregard this caution.

 

CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059

Have a look at the list of drivers below.  Please update those that date from before W10 was released.

If you can't find updates, post back for some suggestions.

Don't worry about the MBfilt64.sys driver for now - there are no updates and the driver seems to be stable w/W10.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Mon Jan  2 12:03:55.335 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010217-59687-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 18:40:47.656
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffffa1814f9a3530, ffffa1814f9a3488, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffa1814f9a3530, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffa1814f9a3488, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059
 
  BIOS Version                  A04
  BIOS Release Date             03/26/2015
  Manufacturer                  Alienware
  Product Name                  Alienware 13
  Baseboard Product             0VMGD7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  1 17:14:56.039 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010117-44406-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:8 days 4:01:46.361
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffffa9004d7467c0, ffffa9004d746718, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffa9004d7467c0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffa9004d746718, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  pcdrsysinfosystemboard.p5x
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059
 
  BIOS Version                  A04
  BIOS Release Date             03/26/2015
  Manufacturer                  Alienware
  Product Name                  Alienware 13
  Baseboard Product             0VMGD7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec 24 12:50:20.072 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\122416-144687-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 0:15:12.394
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffffc5806c5bb7f0, ffffc5806c5bb748, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffc5806c5bb7f0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffc5806c5bb748, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  pcdrsysinfovideocapture.p5x
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059
 
  BIOS Version                  A04
  BIOS Release Date             03/26/2015
  Manufacturer                  Alienware
  Product Name                  Alienware 13
  Baseboard Product             0VMGD7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 29 20:19:30.691 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\112916-46156-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.447.amd64fre.rs1_release_inmarket.161102-0100
System Uptime:2 days 22:55:01.016
Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
BugCheck 139, {3, ffffd50011494500, ffffd50011494458, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd50011494500, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd50011494458, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059
 
  BIOS Version                  A04
  BIOS Release Date             03/26/2015
  Manufacturer                  Alienware
  Product Name                  Alienware 13
  Baseboard Product             0VMGD7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Mon Jan  2 12:03:55.335 2017 (UTC - 5:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
stdcfltn.sys                Fri Jul 13 19:30:14 2012 (5000AF86)
DellRbtn.sys                Fri Aug  3 17:32:54 2012 (501C4386)
necbatt.sys                 Wed Jun 19 23:08:55 2013 (51C27247)
e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
DDDriver64Dcsa.sys          Wed May 28 15:58:54 2014 (53863FFE)
iaStorA.sys                 Fri Jun  6 19:20:24 2014 (53924CB8)
iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
TeeDriverx64.sys            Mon Aug 25 17:01:32 2014 (53FBA42C)
dptf_acpi.sys               Thu Sep 18 14:32:41 2014 (541B2549)
dptf_cpu.sys                Thu Sep 18 14:32:42 2014 (541B254A)
esif_lf.sys                 Thu Sep 18 14:32:55 2014 (541B2557)
kiox_ff_driver.sys          Thu Oct  9 20:38:55 2014 (54372A9F)
IntelHaxm.sys               Thu Jan 29 21:02:09 2015 (54CAE621)
iaLPSSi_GPIO.sys            Mon Feb  2 04:00:09 2015 (54CF3C99)
iaLPSSi_I2C.sys             Tue Feb 24 10:52:07 2015 (54EC9E27)
DellProf.sys                Wed May 13 10:17:19 2015 (55535CEF)
LHidEqd.Sys                 Tue Jun  9 15:25:30 2015 (55773DAA)
LEqdUsb.Sys                 Tue Jun  9 15:25:30 2015 (55773DAA)
LMouFilt.Sys                Tue Jun  9 15:25:39 2015 (55773DB3)
LHidFilt.Sys                Tue Jun  9 15:25:40 2015 (55773DB4)
RTKVHD64.sys                Wed Jun 24 06:04:57 2015 (558A80C9)
nvlddmkm.sys                Wed Jul 22 20:15:19 2015 (55B03217)
 

**Windows 10 released on 29 July 2015**
 

Qcamain10x64.sys            Wed Feb 24 03:20:49 2016 (56CD67E1)
ccSetx64.sys                Thu May  5 18:33:33 2016 (572BCA3D)
btfilter.sys                Wed May 18 02:19:52 2016 (573C0988)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
Ironx64.SYS                 Fri Sep  2 17:44:25 2016 (57C9F2B9)
SRTSPX64.SYS                Fri Sep  2 21:56:42 2016 (57CA2DDA)
SYMEVENT64x86.SYS           Thu Sep  8 15:47:29 2016 (57D1C051)
SRTSP64.SYS                 Tue Sep 13 21:14:58 2016 (57D8A492)
SYMNETS.SYS                 Wed Sep 14 22:43:10 2016 (57DA0ABE)
eeCtrl64.sys                Fri Sep 16 22:16:39 2016 (57DCA787)
EraserUtilRebootDrv.sys     Fri Sep 16 22:16:39 2016 (57DCA787)
igdkmd64.sys                Thu Sep 29 10:43:27 2016 (57ED288F)
SYMEFASI64.SYS              Wed Oct 12 14:18:04 2016 (57FE7E5C)
BHDrvx64.sys                Fri Nov  4 05:39:20 2016 (581C5748)
IDSvia64.sys                Fri Dec  2 12:58:53 2016 (5841B65D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  1 17:14:56.039 2017 (UTC - 5:00)**************************
pcdsrvc_x64.pkms            Mon May  9 20:20:44 2011 (4DC884DC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 29 20:19:30.691 2016 (UTC - 5:00)**************************
IntcDAud.sys                Tue May 10 04:08:56 2016 (57319718)
IDSvia64.sys                Wed Oct 19 18:31:54 2016 (5807F45A)


http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
necbatt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=dptf_acpi.sys
http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys
http://www.carrona.org/drivers/driver.php?id=esif_lf.sys
http://www.carrona.org/drivers/driver.php?id=kiox_ff_driver.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
http://www.carrona.org/drivers/driver.php?id=iaLPSSi_GPIO.sys
http://www.carrona.org/drivers/driver.php?id=iaLPSSi_I2C.sys
http://www.carrona.org/drivers/driver.php?id=DellProf.sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Qcamain10x64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=pcdsrvc_x64.pkms
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 tony19343

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Posted 06 January 2017 - 10:48 PM

According to Dell Support, there are no updates for BIOS. If the processor is being overclocked, I'm not doing it on purpose. Also, there are no Windows updates available. 

 

A BSOD occurred while I was trying to write this reply, so I attached the minidump file, if that helps at all.

 

Thank you again for your help.

Attached Files


Edited by tony19343, 06 January 2017 - 10:51 PM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 10 January 2017 - 08:13 AM

What about updates for the programs related to the driver that date from before W10 was released?

I understand that we went through this before - but new updates may have been released, so it's advisable to check again.

 

I have to wonder about the Intel Turbo Boost.

Can you turn it off in the BIOS?  If so, let's see if that helps stop the BSOD's

 

Also have to wonder about the Norton - it's got lot's of drivers in the memory dumps.

Try another antivirus (or use Windows Defender) while testing.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Fri Jan  6 21:42:59.005 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010617-39468-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:4 days 7:44:53.325
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 139, {3, ffff8001c4bda500, ffff8001c4bda458, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffff8001c4bda500, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffff8001c4bda458, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-4210U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: 2398
 
Processor may be overclocked!
Expected Frequency:   1700
Actual Frequency:     2398
Overclock Ratio:      1.41059
 
  BIOS Version                  A04
  BIOS Release Date             03/26/2015
  Manufacturer                  Alienware
  Product Name                  Alienware 13
  Baseboard Product             0VMGD7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Jan  6 21:42:59.005 2017 (UTC - 5:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
stdcfltn.sys                Fri Jul 13 19:30:14 2012 (5000AF86)
DellRbtn.sys                Fri Aug  3 17:32:54 2012 (501C4386)
necbatt.sys                 Wed Jun 19 23:08:55 2013 (51C27247)
e22w8x64.sys                Wed Mar 26 11:58:37 2014 (5332F92D)
DDDriver64Dcsa.sys          Wed May 28 15:58:54 2014 (53863FFE)
iaStorA.sys                 Fri Jun  6 19:20:24 2014 (53924CB8)
iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
dptf_acpi.sys               Thu Sep 18 14:32:41 2014 (541B2549)
dptf_cpu.sys                Thu Sep 18 14:32:42 2014 (541B254A)
esif_lf.sys                 Thu Sep 18 14:32:55 2014 (541B2557)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
kiox_ff_driver.sys          Thu Oct  9 20:38:55 2014 (54372A9F)
IntelHaxm.sys               Thu Jan 29 21:02:09 2015 (54CAE621)
iaLPSSi_GPIO.sys            Mon Feb  2 04:00:09 2015 (54CF3C99)
iaLPSSi_I2C.sys             Tue Feb 24 10:52:07 2015 (54EC9E27)
DellProf.sys                Wed May 13 10:17:19 2015 (55535CEF)
LEqdUsb.Sys                 Tue Jun  9 15:25:30 2015 (55773DAA)
LHidEqd.Sys                 Tue Jun  9 15:25:30 2015 (55773DAA)
LMouFilt.Sys                Tue Jun  9 15:25:39 2015 (55773DB3)
LHidFilt.Sys                Tue Jun  9 15:25:40 2015 (55773DB4)
RTKVHD64.sys                Wed Jun 24 06:04:57 2015 (558A80C9)
nvlddmkm.sys                Wed Jul 22 20:15:19 2015 (55B03217)
Qcamain10x64.sys            Wed Feb 24 03:20:49 2016 (56CD67E1)
ccSetx64.sys                Thu May  5 18:33:33 2016 (572BCA3D)
btfilter.sys                Wed May 18 02:19:52 2016 (573C0988)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
Ironx64.SYS                 Fri Sep  2 17:44:25 2016 (57C9F2B9)
SRTSPX64.SYS                Fri Sep  2 21:56:42 2016 (57CA2DDA)
SYMEVENT64x86.SYS           Thu Sep  8 15:47:29 2016 (57D1C051)
SRTSP64.SYS                 Tue Sep 13 21:14:58 2016 (57D8A492)
SYMNETS.SYS                 Wed Sep 14 22:43:10 2016 (57DA0ABE)
EraserUtilRebootDrv.sys     Fri Sep 16 22:16:39 2016 (57DCA787)
eeCtrl64.sys                Fri Sep 16 22:16:39 2016 (57DCA787)
igdkmd64.sys                Thu Sep 29 10:43:27 2016 (57ED288F)
SYMEFASI64.SYS              Wed Oct 12 14:18:04 2016 (57FE7E5C)
BHDrvx64.sys                Fri Nov  4 05:39:20 2016 (581C5748)
IDSvia64.sys                Fri Dec  2 12:58:53 2016 (5841B65D)


http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys
necbatt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=dptf_acpi.sys
http://www.carrona.org/drivers/driver.php?id=dptf_cpu.sys
http://www.carrona.org/drivers/driver.php?id=esif_lf.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=kiox_ff_driver.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
http://www.carrona.org/drivers/driver.php?id=iaLPSSi_GPIO.sys
http://www.carrona.org/drivers/driver.php?id=iaLPSSi_I2C.sys
http://www.carrona.org/drivers/driver.php?id=DellProf.sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=Qcamain10x64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 tony19343

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Posted 15 January 2017 - 05:33 PM

I don't know how to turn off Turbo Boost in BIOS - how do you do that? 
 
I feel that I should add at this point that the BSODs are rather erratic - they do not appear to occur on a schedule or in response to a certain program. They seem to happen less frequently than when I first posted about this problem a while ago, but it's hard to tell. Lately, I've been going several days at a time without using the computer, so it's hard to tell how often the BSODs occur.
 
I tried to update all of the drivers that dated before W10. Here's a list of what I was able to do for each of them. As you can see, I was able to find many of the drivers in the Device Manager and check for updates using Windows' automatic driver updater. However, I was not able to find updates for some of them.
 
Nvidia driver (nvlddmkm.sys) - updated using Windows automatic driver updater for the video card
Logitech SetPoint HID Filter Driver (LHidFilt.Sys and LMouFilt.Sys) - updated by downloading and installing Logitech SetPoint
Realtek High Definition Audio Function Driver (RTKVHD64.sys) - link on carrona.org would not work, Windows auto driver updater says it's up to date 
Logitech SetPoint Unifying KMDF HID Filter (LHidEqd.Sys and LEqdUsb.Sys) - updated by downloading and installing Logitech Unifying Software
Kionix Freefall Protection Driver (kiox_ff_driver.sys) - Windows automatic driver updater says this is up to date.
Thermal Framework Driver (esif_lf.sys, dptf_acpi.sys, and dptf_cpu.sys) - Windows automatic driver updater says this is up to date.
Intel WIDI Bus Enumerator driver (iwdbus.sys) - Windows automatic driver updater says this is up to date.
Intel® Serial IO I2C Controller Driver (iaLPSSi_I2C.sys) - Windows automatic driver updater says this is up to date.
Intel® Serial IO GPIO Controller Driver (iaLPSSi_GPIO.sys) - updated using Windows automatic driver updater.
Dell Diags Device Driver (DDDriver64Dcsa.sys) - I found this in Device Manager under Dell Diag Control Device. Windows automatic driver updater says this is up to date.
Killer Networks Ethernet Card (e22w8x64.sys) - Windows automatic driver updater says this is up to date.
Airplane Mode Switch (DellRbtn.sys) - I updated two drivers for this, both found in Device Manager: "Airplane Mode Switch" and "Airplane Mode Switch Collection." Both were updated using the Windows automatic driver updater.
 
IntelHaxm.sys, stdcfltn.sys, DellProf.Sys, and iaStorA.sys - I don't know where to find these drivers.
 
Intel Management Engine Interface (MEI) driver (TeeDriverx64.sys) - I found this in Device Manager, like many of the other drivers. However, there are two of these drivers, both identical. Windows says that they're up-to-date, but they both date from 2006. I don't know where to find the drivers, and I don't want to disable either one of them, but it seems weird that there are two (very old) drivers under the same name ("Microsoft Windows Management Interface for ACPI").
 
Thank you so much for your help.
 


#6 usasma

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Posted 17 January 2017 - 08:00 AM

Here's some suggestions on how to turn off TurboBoost:  https://www.google.com/search?q=turn+off+turbo+boost+alienware&ie=utf-8&oe=utf-8

 

In general I don't like updating drivers from Windows Update.  Manufacturer's aren't real good at keeping them updated - and as such, I prefer updating them from the manufacturer's website.

For nVidia, get them from the Dell support site for your system.   Newer laptops will also run the nVidia GE Force Experience software - in that case it's best to get the drivers from the nVidia website.

For Realtek, go to http://www.realtek.com.tw/downloads (it seems that this site is down now - will have to check back on it later on)

For Kionix FreeFall Protection - get it from the Dell support site for your system

For the Thermal Framework, WIDI, Serial IO, HAXM, iaStorA.sys, and MEI - get all the Intel updates from the Dell support site for your model (if it says Intel in the description, get it and install it).

Dell diags, Killer Networks, Airplane Mode, stdcfltn.sys (Accelerometer by ST MicroElectronics), DellProf.sys (Dell System Analyzer) - get all these from the Dell Support site for your model

 

The Intel stuff can also be downloaded from the Intel Download Center - but it's much more difficult to find the correct version and I have noticed no significant problems when using the Dell downloads instead.

 

Once all that's done, then we wait and see if the BSOD's have stopped.....

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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