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CSE google redirect malware and re-appearing temp files/registry values

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#1 robh3927


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Posted 02 January 2017 - 08:12 AM

Novice here, not sure what information is relevant so I'll try and include everything.

Not too long ago I downloaded some malware that installed a bunch of unwanted programs (although I'm sure I would of unchecked optional software prompts). I uninstalled all I could find, the only lingering issue is my chrome browser is still affected by the cse google redirect.
I think it's related to re-appearing .tmp files in my temp folders that, no matter how many times i delete them after they're detected by scans, always re-appear after reboot, I'm sure they're connected because whenever the cse google redirect happens I can see a .tmp process in task manager the same name as that in the temp folder.


Here's the re-appearing temp files I'm currently seeing in C:\Windows\Temp:


-gCA28.tmp (this one appears in task manager also)




and this one in C:\Users\Rob\AppData\Local\Temp:



I'm not sure if the files are always those exact names but it's always the same kind of format.


I've ran a bunch of scans after looking up this kind of problem on forums:
-windows defender (doesn't detect anything)
-malwarebytes anti-malware (detects the temp folder files as trojans and removes them, although they always come back after reboot)
-malwarebytes adwcleaner (detects registry values "HKLM\software\microsoft\windows\currentversion\runonce\wd" and "HKLM\software\mgt", yet again they get removed but still come back after reboot every time)

-malwarebytes anti-rootkit



Nothing works and after rebooting these registry values and files in the temp folder re-appear, I have no idea what to do now. Any ideas on where to go from here?
Thanks in advance for any replies!

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#2 buddy215


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Posted 02 January 2017 - 09:44 AM

Welcome to BC...


Could be your router is infected. You can try resetting and then resecuring it. Especially changing the default password, updating to latest firmware,

blocking remote access and making sure its firewall is activated. If you are unsure about how to do that....do a search for your router.


You can start a new topic in the malware removal forum by following the instructions below.


Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.


DO NOT bump your new topic. Wait for a response from one of the Team Members.

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