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Computer slowing, possible infection


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5 replies to this topic

#1 Ashiato

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Posted 02 January 2017 - 08:05 AM

I am running Windows 7 on a laptop PC that is almost five years old. The computer seems to be getting slower and more clunky by the day. Also, the search engine for Chrome keeps reverting back to Yahoo after choosing Google in setup. I would like to clean this system up. Any help would be appreciated.



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#2 buddy215

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Posted 02 January 2017 - 08:56 AM

You can use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

  • download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Ashiato

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Posted 03 January 2017 - 06:17 AM

Thank you. Logs as follows:

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/3/2017
Scan Time: 3:18 AM
Logfile: Malwarebytes.txt
Administrator: No

Version: 2.2.1.1043
Malware Database: v2017.01.02.03
Rootkit Database: v2016.11.20.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Robert

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 261763
Time Elapsed: 28 min, 49 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

 

 

# AdwCleaner v6.041 - Logfile created 03/01/2017 at 18:35:37
# Updated on 16/12/2016 by Malwarebytes
# Database : 2017-01-02.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Admin Account - KANAGAWA
# Running from : C:\Users\Admin Account\Desktop\Bleeping Computer\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Web browsers ] *****

No malicious Firefox based browser items found.
No malicious Chromium based browser items found.

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [1039 Bytes] - [03/01/2017 18:35:37]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1112 Bytes] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 7 Home Premium x64
Ran by Admin Account (Administrator) on Tue 01/03/2017 at 18:36:12.93
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

File System: 8

Successfully deleted: C:\Users\Admin Account\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4Q0O4OIX (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Admin Account\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A1ISKB1S (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Admin Account\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TPIGDYQS (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Admin Account\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XR3I6PJ2 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4Q0O4OIX (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A1ISKB1S (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TPIGDYQS (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XR3I6PJ2 (Temporary Internet Files Folder)

 

Registry: 0

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 01/03/2017 at 18:45:01.36
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 buddy215

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Posted 03 January 2017 - 07:46 AM

Nothing found by those scans as you can see. Do you have an ad blocker installed in your browser(s)? If so, which one?

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.

 

Please download MiniToolBox and run it.
Checkmark following boxes:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List Users, Partitions and Memory size
  •  
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Ashiato

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Posted 07 January 2017 - 02:58 AM

No ad blocker installed. Here are the lists from CC Cleaner:

 

Startup:

 

No HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
Yes HKCU:Run iCloudServices Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe"
No HKLM:Run (default)  
Yes HKLM:Run AccuWeatherWidget Unlimited Realities "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
No HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
No HKLM:Run Adobe Reader Speed Launcher  "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
Yes HKLM:Run Apoint Alps Electric Co., Ltd. C:\Program Files\DellTPad\Apoint.exe
Yes HKLM:Run APSDaemon Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
No HKLM:Run BCSSync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
No HKLM:Run Belkin Storage Manager  "C:\Program Files (x86)\Belkin Storage Manager\StorageManager.exe"
Yes HKLM:Run BTMTrayAgent Microsoft Corporation rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
No HKLM:Run Dell DataSafe Online Dell, Inc. C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
No HKLM:Run Dell Registration Dell, Inc. C:\Program Files (x86)\System Registration\prodreg.exe /boot
No HKLM:Run Dell Webcam Central Creative Technology Ltd "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
No HKLM:Run DellStage Unlimited Realities "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
No HKLM:Run Desktop Disc Tool Sonic Solutions "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
No HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
No HKLM:Run InstaLAN  "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
No HKLM:Run Microsoft Default Manager  "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
Yes HKLM:Run NUSB3MON Renesas Electronics Corporation "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
No HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QuickSet Dell Inc. c:\Program Files\Dell\QuickSet\QuickSet.exe
No HKLM:Run QuickTime Task  "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
Yes HKLM:Run RTHDVCPL Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No Startup Common AutoCAD Startup Accelerator.lnk Autodesk, Inc C:\PROGRA~2\COMMON~1\AUTODE~1\ACSTAR~1.EXE
No Startup Common WDDMStatus.lnk WDC C:\PROGRA~1\WESTER~1\WDSMAR~1\WDDRIV~1\WDDMST~1.EXE
No Startup Common WDSmartWare.lnk Western Digital C:\PROGRA~2\WESTER~1\WDSMAR~1\FRONTP~1\WDSMAR~1.EXE View=show_in_tray
Yes Startup User USB Control Center.lnk Belkin International, Inc. C:\Program Files\Belkin\USB Control Center\Connect.exe

 

 

Scheduled Tasks:

 

Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task Intel Security DAT Reputation (AMCore) periodic endpoint safety pulse McAfee, Inc. C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\54.0\mcdatrep.exe /script=mcnrdhck.lua /periodicRunCount=7
Yes Task Intel Security DAT Reputation (AMCore) Post DAT update endpoint safety pulse McAfee, Inc. C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\54.0\mcdatrep.exe /timeout=60000 /script=mcnrdhck.lua /hcmode=postdatupdate /datver=2850.0 /datupdatestatus=0
Yes Task McAfee Remediation (Prepare) McAfee, Inc. C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe /prepare
Yes Task SystemToolsDailyTest PC-Doctor, Inc. C:\Program Files\Dell Support Center\pcdrcui.exe -silentenumeration -st SystemToolsDailyTest
Yes Task {0AF45139-C455-40C7-A463-9BDC4BD2740A} Microsoft Corporation C:\Windows\system32\pcalua.exe -a "C:\Users\Admin Account\Downloads\new Realtek Audio Driver\0006-64bit_Win7_Win8_Win81_Win10_R279.exe" -d "C:\Users\Admin Account\Downloads\new Realtek Audio Driver"

 

 

Installed Programs:

 

Adobe Acrobat Reader DC Adobe Systems Incorporated 11/5/2016 209 MB 15.020.20042
Adobe Flash Player 24 ActiveX Adobe Systems Incorporated 12/14/2016 18.9 MB 24.0.0.186
Advanced Audio FX Engine Creative Technology Ltd 8/4/2011  1.12.05
Apple Application Support (32-bit) Apple Inc. 12/19/2016 127 MB 5.2
Apple Application Support (64-bit) Apple Inc. 12/19/2016 142 MB 5.2
Apple Mobile Device Support Apple Inc. 11/1/2016 27.4 MB 10.0.1.3
Apple Software Update Apple Inc. 3/29/2016 2.69 MB 2.2.0.150
AutoCAD 2005 - English Autodesk 8/25/2015 331 MB 16.1.63.10
Autodesk DWF Viewer Autodesk, Inc. 8/25/2015  4.1
Bing Bar Microsoft Corporation 8/17/2014 464 KB 7.1.361.0
Bonjour Apple Inc. 9/24/2015 2.01 MB 3.1.0.1
Canon MF Toolbox 4.9.1.1.mf17 CANON INC. 6/14/2015  4.9.1.1.mf17
Canon MF4100 Series  1/10/2015  
CCleaner Piriform 12/16/2016  5.25
Cozi Cozi Group, Inc. 8/3/2011  1.0.6505.38692
Dell DataSafe Local Backup Dell Inc. 8/3/2011  9.4.60
Dell DataSafe Local Backup - Support Software Dell Inc. 8/3/2011  9.4.60
Dell DataSafe Online Dell 8/3/2011 6.46 MB 2.1.19634
Dell Driver Download Manager Dell Inc 5/15/2012  3.0.0.0
Dell Getting Started Guide Dell Inc. 8/3/2011  1.00.0000
Dell Home Systems Service Agreement Dell Inc. 8/3/2011  2.0.0
Dell Marketplace Webslice IE8 Nextjump Inc 8/3/2011  8.0
Dell MusicStage Fingertapps 8/3/2011  1.5.201.0
Dell PhotoStage ArcSoft 8/3/2011 130 MB 1.5.0.65
Dell Product Registration Dell Inc. 8/3/2011  1.0.6
Dell Stage Fingertapps 5/15/2012 85.5 MB 1.7.209.0
Dell Support Center Dell Inc. 8/4/2011 128 MB 3.1.5803.11
Dell System Detect Dell 6/25/2015  6.2.0.5
Dell Touchpad ALPS ELECTRIC CO., LTD. 5/16/2015  7.1209.101.204
Dell VideoStage CyberLink Corp. 8/3/2011  1.2.0.1712
Dell Webcam Central Creative Technology Ltd 8/4/2011  2.00.44
eBay eBay Inc. 8/3/2011  1.4.0
Google Chrome Google Inc. 11/9/2012  55.0.2883.87
Google Earth Google 10/30/2016 178 MB 7.1.7.2606
GoToAssist 8.0.0.514  8/4/2011  
iCloud Apple Inc. 1/2/2017 139 MB 6.1.0.30
Intel® Control Center Intel Corporation 8/4/2011  1.2.1.1007
Intel® Management Engine Components Intel Corporation 5/16/2015  7.0.0.1144
Intel® Processor Graphics Intel Corporation 8/4/2011  8.15.10.2345
Intel® PROSet/Wireless Software for Bluetooth® Technology Intel Corporation 8/3/2011 88.0 MB 1.0.1.0489
Intel® WiDi Intel Corporation 8/3/2011 140 MB 2.1.38.0
Intel® Driver Update Utility Intel 11/27/2014 6.91 MB 2.0.0.29
Intel® PROSet/Wireless Software Intel Corporation 11/27/2014 419 MB 16.11.0
Internet Explorer (Enable DEP)  11/9/2016  
iTunes Apple Inc. 12/19/2016 242 MB 12.5.4.42
Java 8 Update 111 Oracle Corporation 10/20/2016 94.1 MB 8.0.1110.14
Malwarebytes Anti-Malware version 2.2.1.1043 Malwarebytes 5/25/2016 66.8 MB 2.2.1.1043
McAfee Internet Security McAfee, Inc. 12/15/2016 470 MB 15.0.2063
McAfee WebAdvisor McAfee, Inc. 12/16/2016  4.0.206
Microsoft .NET Framework 4.6.1 Microsoft Corporation 4/12/2016 38.8 MB 4.6.01055
Microsoft Office 2010 Microsoft Corporation 9/12/2013 8.27 MB 14.0.4763.1000
Microsoft Office Professional Plus 2010 Microsoft Corporation 11/6/2013  14.0.7015.1000
Microsoft Silverlight Microsoft Corporation 10/13/2016 596 MB 5.1.50901.0
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 8/3/2011 1.69 MB 3.1.0000
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 11/23/2012 298 KB 8.0.61001
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 8/3/2011 788 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 11/23/2012 788 KB 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Corporation 8/3/2011 598 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 8/3/2011 596 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 11/23/2012 600 KB 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 Microsoft Corporation 2/13/2015 13.8 MB 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 Microsoft Corporation 2/13/2015 11.1 MB 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft Corporation 2/13/2015  10.0.50903
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 5/15/2012 1.27 MB 4.20.9870.0
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 5/15/2012 1.33 MB 4.20.9876.0
Quickset64 Dell Inc. 8/3/2011  11.0.15
QuickTime 7 Apple Inc. 5/25/2016 69.1 MB 7.79.80.95
Realtek Ethernet Controller Driver Realtek 5/16/2015  7.48.823.2011
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 1/10/2016  6.0.1.7541
Renesas Electronics USB 3.0 Host Controller Driver Renesas Electronics Corporation 5/16/2015 1.25 MB 2.1.27.0
Roxio Creator Starter Roxio 8/4/2011 1.63 GB 12.1.77.0
Skype Toolbars Skype Technologies S.A. 8/3/2011 5.36 MB 1.0.4051
Skype™ 7.0 Skype Technologies S.A. 4/16/2015 47.9 MB 7.0.102
System Requirements Lab for Intel Husdawg, LLC 10/30/2012 1.02 MB 4.5.11.0
TrustedID TrustedID 8/3/2011  5.0
USB Control Center Belkin International, Inc. 7/18/2016  2.2.0
WD SmartWare Western Digital 7/8/2012 43.5 MB 1.2.0.20
WinDFT HGST 3/24/2015 1.94 MB 1.0.0
Windows Live Essentials Microsoft Corporation 8/3/2011  15.4.3508.1109
Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 8/3/2011 5.57 MB 15.4.5722.2

 

 

MiniToolBox Log:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Admin Account (administrator) on 07-01-2017 at 00:19:58
Running from "C:\Users\Admin Account\Desktop\Bleeping Computer"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Dell System Inspiron N7110 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 3990.17 MB
Available physical RAM: 2270.72 MB
Total Virtual: 9988.35 MB
Available Virtual: 7289.77 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:446.13 GB) (Free:175.58 GB) NTFS
3 Drive t: (RECOVERY) (Fixed) (Total:19.53 GB) (Free:10.74 GB) NTFS
4 Drive u: (RECOVERY) (Fixed) (Total:19.53 GB) (Free:10.74 GB) NTFS
5 Drive v: (RECOVERY) (Fixed) (Total:19.53 GB) (Free:10.74 GB) NTFS

========================= Users: ========================================

User accounts for \\KANAGAWA

Admin Account            Administrator            Guest                   
Mighty Mo                Robert                  

**** End of log ****

 

 

 

ESET Online Scan:

 

Nothing found. No log produced.
 



#6 buddy215

buddy215

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  • Gender:Male
  • Location:West Tennessee
  • Local time:12:04 PM

Posted 07 January 2017 - 04:52 AM

Did Eset Online Scanner find and remove anything?

 

Suggest you install Adblock Plus - Chrome Web Store  Once it is installed click on the ABP icon at the top of Chrome. Choose Filter Preferences.

UNcheck the box next to Allow some non-intrusive advertisements.

 

Block Third Party cookies (ad/ tracking cookies) from installing. Once they are blocked, run CCleaner to remove the existing ones.

How to disable third-party cookies in all major web browsers

 

Suggest Disabling these Startups: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes HKCU:Run iCloudServices Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe"

Yes HKLM:Run AccuWeatherWidget Unlimited Realities "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

Yes HKLM:Run APSDaemon Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"

Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

 

Disable these Tasks:  Use CCleaner by clicking on each item and choosing Disable on the right.

Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)

Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler

Yes Task SystemToolsDailyTest PC-Doctor, Inc. C:\Program Files\Dell Support Center\pcdrcui.exe -silentenumeration -st SystemToolsDailyTest
Yes Task {0AF45139-C455-40C7-A463-9BDC4BD2740A} Microsoft Corporation C:\Windows\system32\pcalua.exe -a "C:\Users\Admin Account\Downloads\new Realtek Audio Driver\0006-64bit_Win7_Win8_Win81_Win10_R279.exe" -d "C:\Users\Admin Account\Downloads\new Realtek Audio Driver"

 

Uninstall these programs:

Bing Bar Microsoft Corporation 8/17/2014 464 KB 7.1.361.0

eBay eBay Inc. 8/3/2011  1.4.0

GoToAssist 8.0.0.514  8/4/2011

Java 8 Update 111 Oracle Corporation 10/20/2016 94.1 MB 8.0.1110.14

McAfee WebAdvisor McAfee, Inc. 12/16/2016  4.0.206

QuickTime 7 Apple Inc. 5/25/2016 69.1 MB 7.79.80.95

Skype Toolbars Skype Technologies S.A. 8/3/2011 5.36 MB 1.0.4051

Windows Live Essentials Microsoft Corporation 8/3/2011  15.4.3508.1109
Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 8/3/2011 5.57 MB 15.4.5722.2

 

After doing the above and rebooting...please let me know if the problem still exists.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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