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Default web browser opens by itself to a variety of different web sites WIN10


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5 replies to this topic

#1 gortaniza

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Posted 01 January 2017 - 04:29 PM

Hello,

I can't get rid of this browser issue. 
Can you help me?
Here are files I made as instructed in Preparation guide in attachment.

 

Thank you in advance,
Lui


 

Attached Files



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#2 nasdaq

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Posted 02 January 2017 - 08:49 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


Please run the Farbar program one more time and post Fresh FRST and Addition.txt files for my review.

Let me know if the problem persists.

#3 gortaniza

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Posted 02 January 2017 - 09:59 AM

Thank you very much for your help and instructions. I restarted my computer several times and it seems that is runnig OK now. The browser is working fine now.

Attached Files



#4 nasdaq

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Posted 02 January 2017 - 01:56 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Windows\AutoKMS\AutoKMS.exe
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-2315316560-2925834395-2405510713-1001\...\Run: [AdobeBridge] => [X]
HKU\S-1-5-21-2315316560-2925834395-2405510713-1001\...\Run: [Google Update] => C:\Users\Lui\AppData\Local\Google\Update\1.3.32.7\GoogleUpdateCore.exe [601752 2016-12-17] (Google Inc.)
HKU\S-1-5-21-2315316560-2925834395-2405510713-1001\...\Policies\Explorer: []
HKU\S-1-5-18\...\Run: [] => 0
SearchScopes: HKLM-x32 -> DefaultScope value is missing
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]
CustomCLSID: HKU\S-1-5-21-2315316560-2925834395-2405510713-1001_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\Lui\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-2315316560-2925834395-2405510713-1001_Classes\CLSID\{8A589AFF-8DA8-49C5-B89B-20C9DF31F2B7}\InprocServer32 -> C:\Users\Lui\AppData\Local\Google\Update\1.3.30.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-2315316560-2925834395-2405510713-1001_Classes\CLSID\{E4B10A3A-C241-DF41-FB5A-DA442D9A2ED5}\InprocServer32 -> C:\Windows\system32\ole32.dll (Microsoft Corporation)
Task: {8B7DD002-DCC1-428B-8D38-F14953DAF2DC} - System32\Tasks\AutoKMS => C:\Windows\AutoKMS\AutoKMS.exe [2016-07-17] ()
Task: C:\Windows\Tasks\NC.job => C:\Program Files (x86)\Microleaves\Traffic Exchange\nc.exe
2016-07-17 16:37 - 2016-07-17 16:38 - 03727360 _____ () C:\Windows\AutoKMS\AutoKMS.exe
FirewallRules: [{F6DBF8B2-7BB4-4050-8AB6-8E5641DA7A1E}] => C:\Windows\AutoKMS\AutoKMS.exe
FirewallRules: [{A38849A4-B192-4F35-95F0-986BC706C242}] => C:\Windows\AutoKMS\AutoKMS.exe
C:\Windows\AutoKMS

Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.
===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#5 gortaniza

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Posted 02 January 2017 - 03:38 PM

Hello,
I did all this... here is the fixlog in attachment. As I can see there is no more problem with browsers, and all looks well.
Thank you very much for your help.

Attached Files



#6 nasdaq

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Posted 03 January 2017 - 07:52 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/




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