Could someone please help me with an issue I've been having?
I've been getting random lockups of my new Alienware Aurora R5 recently. Looking in the event viewer, there are 3 DCOM event 10016 errors (saved in Admin.zip attached) that seem to coincide with the unexplained shutdowns. I'm also including an MTB.txt file of errors too.
These crashes are totally random. FYI I did a fresh install of Windows 10 64-bit from the Microsoft site and have a Macrium image that I can revert back to if necessary. I've also run hardware checks, memory checks and all the rest without incident.
I tried the suggested Event 10016 fixes here but I can't get full control of one of the registry keys. If the solution is to aggressively fix the errors using that solution, I'll try again but I just wanted to run this by the forum in case there is something obvious I'm missing.
Judging from the attached files and my system spec, does anything appear to stand out as a possible cause?
Peripherals-wise, I have an HTC Vive, Corsair RGB K95, Razer Death Adder Chroma mouse, brother printer HL-2320D. I did have a Logitech HD webcam attached that I've since removed. I thought the problem had been caused by having a Mac scanner (Fujitsu ScanSnap 1500M) attached but that's been disconnected and I've had this crash since.
Thank you for any help you could give me.