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No Internet Connection After MalwareBytes

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2 replies to this topic

#1 cpudope


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Posted 30 December 2016 - 02:41 PM


Windows 7 Professional, Service Pack 1

Processor: i7-3770K @ 3.50GHz

Ram: 16.0 GB

System Type: 64-bit


After running MalwareBites I have not been able to connect to the internet using, Chrome, Firefox, or IE.


My modem and WiFi router are working fine as I am using my wife's computer which in on the network via an adapter.


My computer is wired directly into my wireless router.


In my windows "Network and Sharing Center" There are no active networks listed and when I click on "Connect to a network" a pop up

comes up from the Task Bar Start Menu showing all active networks in my area including my main one and the two guest networks I have.

Yet when clicking on any of them none will show up in the  "Network and Sharing Center" permanently. I did see my network in the  "Network and Sharing Center"

temporally but not long enough to accomplish anything.


Thank You for any help!


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#2 InadequateInfirmity


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Posted 30 December 2016 - 03:07 PM

Download the Net Adapter Repair All In One Please use this direct link

Save the application to your desktop,  right click and run as administrator.

Note: Your ethernet cable must be plugged in during this process!!

Click the Advanced repair.


  • Click OK at the prompt to continue.
  • The program will need to reboot your machine, allow it to do so.
  • Check your issue.
  • If the issue still persist re-open (as administrator) the tool, check all boxes in the picture below.



Click Run All Selected.

Any prompts like the one below, select All Network Adapters.


Once you are prompted to restart the do so.


Check your issue. report back.

#3 InadequateInfirmity


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Posted 30 December 2016 - 03:11 PM

Of course you will need to transfer the program to the machine with no internet by first downloading it from another machine and then transfer it via cd - dvd -usb storage device.



If after running the tool, and you still have no internet please do the following....



Minitoolbox Scan.


Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go and post the result.



FSS Scan.


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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