Have a Win 7 Home Premium in a Optiplex GX620
I have copied all my data to an external hd
I want to run the restore option and start over.
On boot when I get to the options, "Start windows normally" and "Restore" it won't move down to the restore option when I hit the down arrow.
I I have tried F2 for the setup menu, F12 for the boot menu, F8 and the down arrow repeatedly, It totally ignores all keyboard entry's and continues to start windows normally
I am running Microsoft Security Essentials and Malwarebytes, I have ran CCleaner, and Combofix.
I tried a friends bootable Combofix dvd and it would not boot it, so I put a ubuntu live cd in and it booted that normally.
I thought about reformating c to wipe it and then run the restore, but I thought I might wind up with a boat anchor.
Anyone have an idea?