I have a Packard Bell TE69KB Laptop that was running Windows 8.
I have just done an upgrade to windows 10. It was all going well, downloaded the files and installed them no problem. It rebooted a couple of times like it said it would, but on the 3rd boot, it just comes up with the Packard Bell screen and goes no further. The hard drive is still running and every few minutes the drive light flashes for a few seconds which made me think its not crashed. I've left it sitting for 6 hours but has not gone any further. I tried forcing a turn off and when I switch it on again, I just get the Packard Bell screen again.
I desperately need help, even if its just some way to revert back to windows 8 without losing anything, or getting it to carry on with its upgrade.
Many thanks in advance.