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Please Help Decipher Hijack


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12 replies to this topic

#1 Chromegirl

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Posted 28 August 2006 - 07:05 PM

I have something attached to my desktop, Some sort of spy or ad ware. I have ran everything that was asked. I also use spybot and adaware on a regular basis I have quarantined everything adaware has ever pulled in case something was important (I am not real experienced) Please help!!! Thank you in advance, Chromegirl
Logfile of HijackThis v1.99.1
Scan saved at 7:42:08 PM, on 8/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dellnet.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BuildBU] c:\dell\bldbubg.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.EXE 1
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://unemployment.ohio.gov
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-3-36.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,19/mcgdmgr.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E67ED54-F3B2-4B3D-AA6B-5FC3126EDFFE}: NameServer = 68.94.156.1 68.94.157.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2 Buckeye_Sam

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Posted 31 August 2006 - 11:04 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download ComboFix and save it to your desktop.
Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Chromegirl

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Posted 31 August 2006 - 03:24 PM

gwen dean - 06-08-31 16:07:19.95
ComboFix 06.08.30BT - Running from: C:\Documents and Settings\gwen dean.TY\Desktop

((((((((((((((((((((((((((((((( Files Created from 2006-07-31 to 2006-08-31 ))))))))))))))))))))))))))))))))))


2006-08-20 10:54 7 --a------ C:\llibt.dll
2006-08-20 10:52 286,720 --------- C:\WINDOWS\Setup1.exe
2006-08-20 10:51 73,216 --a------ C:\WINDOWS\ST6UNST.EXE
2006-08-06 19:05 794,624 --a------ C:\WINDOWS\SYSTEM32\spr32d35.dll


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-08-28 19:42 -------- d-------- C:\Program Files\HijackThis
2006-08-28 17:14 -------- d-------- C:\Program Files\Zone Labs
2006-08-28 14:24 -------- d-------- C:\Program Files\Internet Explorer
2006-08-28 14:24 -------- d-------- C:\Program Files\Dell AIO Printer A940
2006-08-23 09:14 -------- d---s---- C:\Documents and Settings\gwen dean.TY\Application Data\Microsoft
2006-08-22 09:01 -------- d-------- C:\Program Files\Microsoft Works
2006-08-22 09:00 -------- d-------- C:\Program Files\Common Files\Microsoft Shared
2006-08-22 09:00 -------- d-------- C:\Program Files\Common Files
2006-08-20 10:58 -------- d-------- C:\Program Files\Landlord Plus
2006-08-17 20:59 -------- d--h----- C:\Program Files\InstallShield Installation Information
2006-08-17 20:59 -------- d-------- C:\Program Files\Microsoft Office
2006-08-06 23:15 -------- d-------- C:\Program Files\Java
2006-08-06 19:12 -------- d-------- C:\Program Files\Punch! Home Design - Platinum Demo
2006-08-01 21:28 26787 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\vetmonnt.sys
2006-07-27 09:24 679424 --a------ C:\WINDOWS\SYSTEM32\inetcomm.dll
2006-07-21 04:24 72704 --a------ C:\WINDOWS\SYSTEM32\hlink.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"BuildBU"="c:\\dell\\bldbubg.exe"
"DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
"WildTangent CDA"="RUNDLL32.exe \"C:\\Program Files\\WildTangent\\Apps\\CDA\\cdaEngine0400.dll\",cdaEngineMain"
"MimBoot"="C:\\PROGRA~1\\MUSICM~1\\MUSICM~1\\mimboot.exe"
"CaAvTray"="\"C:\\Program Files\\CA\\eTrust Internet Security Suite\\eTrust EZ Antivirus\\CAVTray.exe\""
"CAVRID"="\"C:\\Program Files\\CA\\eTrust Internet Security Suite\\eTrust EZ Antivirus\\CAVRID.exe\""
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"Dell AIO Printer A940"="\"C:\\Program Files\\Dell AIO Printer A940\\dlbabmgr.exe\""
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0\\bin\\jusched.exe"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"=""
"Weather"="C:\\Program Files\\AWS\\WeatherBug\\Weather.EXE 1"
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe\" -quiet"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoCDBurning"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000002

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://www.midwesthomesllc.com/images/newHomes/picNewHomes.jpg"
"SubscribedURL"="http://www.midwesthomesllc.com/images/newHomes/picNewHomes.jpg"
"FriendlyName"=""
"Flags"=dword:00002001
"Position"=hex:2c,00,00,00,12,02,00,00,23,00,00,00,ff,ff,ff,ff,ff,ff,ff,ff,e8,\
03,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000001
"OriginalStateInfo"=hex:18,00,00,00,12,02,00,00,23,00,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,01,00,00,00
"RestoredStateInfo"=hex:14,6d,d4,02,41,c0,b4,74,d0,f8,1b,00,68,de,d4,02,20,6d,\
d4,02,ad,b3,00,00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,00,00,ea,\
03,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000004
"OriginalStateInfo"=hex:18,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,de,02,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,de,02,\
00,00,01,00,00,00

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\America Online 9.0 Tray Icon.lnk"
"backup"="C:\\WINDOWS\\pss\\America Online 9.0 Tray Icon.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\AMERIC~1.0\\aoltray.exe -check"
"item"="America Online 9.0 Tray Icon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\AIM]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="aim"
"hkey"="HKCU"
"command"="C:\\Program Files\\AIM\\aim.exe -cnetwait.odl"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\Yahoo! Pager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ypager"
"hkey"="HKCU"
"command"="C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe -quiet"
"inimapping"="0"



Completion time: Thu 08/31/2006 16:16:41.70
ComboFix.txt

#4 Buckeye_Sam

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Posted 31 August 2006 - 04:34 PM

You should uninstall Wild Tangent, but otherwise I'm not seeing anything in your logs.

What's exactly is wrong with your desktop?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 Chromegirl

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Posted 31 August 2006 - 06:28 PM

I was searching mfg'd homes of all things and something attached to the desktop Its a picture of a family No matter what I do or what I run ie. Spybot, Adaware etc. It never goes away After running spybot etc. and restart the pic will dissappear for a minute but not entirely you can still see the outline of it no matter what Then first time you close window you can see something cycle thru the desktop icons and then it will re-appear I hope this makes sense. It is aggravating to say the least But because you can see the icons on the desktop go through the motions I am sure it is affecting other things as well

#6 Buckeye_Sam

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Posted 01 September 2006 - 09:03 AM

I saw that in your log, but it doesn't appear to be malware related. We can fix it though. :thumbsup:

Click Start -> Control Panel and then double-click Display.
  • Click on the Desktop tab, then click the Customize Desktop button.
  • Click on the Web tab.
  • Under Web Pages you may see a checked entry with no value(blank). Select that entry and click the Delete button.
  • Click Ok then Apply and Ok.
Check your desktop and let me know if that did the trick.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 Chromegirl

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Posted 02 September 2006 - 07:58 AM

Yes that fixed it. Thank you very much. Someone once described it as malware, if not then what? Thanks again,CG :thumbsup: BTW Sam I tried to uninstall Wild Tangent via Control Panel, then add/remove programs. I tried several times it will not uninstall. Is there another way to do it? I ran Adaware and Spybot. The only thing that came up in Spybot was Wild Tangent. Thank you in advance.

Edited by Chromegirl, 02 September 2006 - 10:45 AM.


#8 Buckeye_Sam

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Posted 02 September 2006 - 07:59 PM

I guess you could consider it malware if it's on your computer and you didn't put it there and you can't get rid of it easily. But it wouldn't cause you any damage and it doesn't have malicious intent. Sounds like a big irritance though. :thumbsup:

You can get rid of Wild Tangent manually without too much trouble. Delete these folders.

C:\Program Files\WildTangent
C:\Windows\wt


And delete this file.

C:\Windows\System32\wtcpl.cpl


And the final step is somewhat unnecessary, but if you want to be competely gone run a good registry cleaner. I would recommend Ace Utilities Registry Tuneup. You can download a trial version from here.

http://www.acelogix.com/regtune.html

It's limited to 30 days, but it's good and it will work for your purposes.


Are you have any other problems that I can help you with? :flowers:
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Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#9 Chromegirl

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Posted 02 September 2006 - 08:57 PM

I can not find C:\Windows\System32\wtcpl.cpl, did search in files and folders. I assume thats where to look for it. I also deleted the other two wild tangent files that the search produced. By deleting them manually you mean right clicking them in the search results then delete. I didnt run the registry because I didnt find the other file. Thanks in advance, CG

#10 Buckeye_Sam

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Posted 03 September 2006 - 01:28 PM

That file may be hidden, if it is even there at all. There's one way to be certain.


Download KillBox and unzip it to your desktop.

Open Killbox and select the Standard File Kill option.
Copy and paste the following file to the field labeled "Full path of file to delete"


C:\Windows\System32\wtcpl.cpl


Press the Delete button (the button that looks like a red circle with a white X in it).
A dialogue box will pop up and tell you either that the file has been deleted, or it wasn't found.

Either way, you should be good to go. :thumbsup:
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#11 Chromegirl

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Posted 06 September 2006 - 04:48 AM

The file does not exist. Thank you very much Sam. Very much appreciated, Chromegirl :thumbsup: :flowers: :huh: :huh: :huh:

#12 Buckeye_Sam

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Posted 06 September 2006 - 03:16 PM

Glad I could help! :thumbsup:


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:flowers: :huh:
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#13 Buckeye_Sam

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Posted 22 September 2006 - 08:02 AM

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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