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Virus, Requesting Help


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#1 Andy5463

Andy5463

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Posted 27 December 2016 - 09:13 PM

Farbar Service Scanner Version: 27-01-2016
Ran by WILLIAM (administrator) on 27-12-2016 at 18:03:34
Running from "C:\Users\WILLIAM\Desktop\TRUCK"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
Malwarebytes       
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 24.0.0.186  
 Mozilla Firefox (47.0.2) 
 Google Chrome (55.0.2883.87) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````
 Windows Defender MSASCui.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamtray.exe  
 Windows Defender MSASCuiL.exe   
 Windows Defender msascui.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````
 
 
Mod Edit
This post was split for another topic
NickAu

Edited by NickAu, 27 December 2016 - 10:01 PM.
Mod Edit


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#2 InadequateInfirmity

InadequateInfirmity

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Posted 28 December 2016 - 12:26 AM

Zemana Deep Scan.
 

  • Right click on Zemana and run as admin.
  • Click the Cog/Sproket Wheel, at the top right of Zemana
  • Select Advanced - I have read the warning and wish to proceed.
  • Place a tick next to Detect Suspicious (Root CA) Certificates.
  • Then click the house icon in Zemana.
  • Then hit your start button at the lower left hand corner of your desktop.
  • Then left click on Computer.
  • Drag Local Disk C: Into the area of Zemana that reads Drag and drop files here to scan them.
  • oHw0QqX.png
  • Once the scan has completed click graph icon on the top right of the programs User interface.
  • Double click to open the latest log-file.
  • Copy it to your clipboard.
  • Post the log here in your next reply.

 

 

Security Check Scan.

 

  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please post that log here in your next post.

 

MiniToolBox Scan.

 

Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.






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