Hi team! Hope you all had a Merry Christmas .
My issue has been going on for the better part of 3 months. The issue is basically this. Randomly, my wireless adaptor will cut my internet. By that I mean it will disconnect me, and despite there being available networks it will be unable to connect. Diagnosing and repairing through Windows just tells me to reset my internet modem and try again. Doing a full laptop restart usually fixes the issue. Sometimes I can go a day without it dropping, other times it takes 30 minutes. I also am connected to the same internet using my phone and can confirm it is only my laptop that is having this issue. When the wireless drops, ethernet also fails to work. And again, diagnosing and repairing through Windows makes no difference.
I live in a residential college. We connect to the internet mainly through Wi-Fi (there are adaptors near every 2nd room). We can also connect via an ethernet port in our room. Generally speaking, I connect via Wi-Fi. No one else in my building has this issue, only me.
I am using an ASUS R500A laptop (4 years old). 64-bit 8GB RAM 2.5GHz 440GB HDD Windows 10. Never had this issue until recently.
What I have tried so far:
-rolling back my internet adaptors
-uninstalling my internet adaptors
-using older versions of the drivers
-using a different ethernet cable
-checking that drivers and services are running appropriately
-changing my IP from dynamic to static and vice versa
-disabling and re-enabling IPV6
Not really sure how to proceed next. Everything else in the laptop works fine, and this is an intermittent issue which makes me suspect it is software related.
Any help would be greatly appreciated!