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Connect WIFI Printer to SonicWall


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7 replies to this topic

#1 floridamichael

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Posted 27 December 2016 - 07:32 AM

Hello,

 

I just bought a SonicWall TZ-105w to install at the home. I bought it so I could learn more about SonicWalls. 

 

I can connect my laptop via WIFI and get out to the internet etc but I cannot get my WIFI printer to connect. It sees the SSID, I type in the Security key, and then it tries to handshake but ultimately fails. I run the printer Check Network Connection test and everything passes except for Detailed IP Setup Check. 

 

The Printer is connected to the SonicWall via WIFI but it is not getting a valid IP address. It should be getting a 172.16.31.xxx IP address but it is getting a 169.254.41.248 IP address. 

 

I am not sure where in the SonicWall I need to configure settings to allow this printer to properly connect via WIFI and get a valid IP address.

 

Thank you for your help!



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#2 Trikein

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Posted 27 December 2016 - 02:56 PM

What are the wireless settings of the SonicWall? Also, what model printer? Last, does it work when wired?



#3 Wand3r3r

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Posted 28 December 2016 - 11:36 AM

is the sonicwall dhcp server set to service the wifi interface?



#4 floridamichael

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Posted 28 December 2016 - 11:46 AM

Thank you for the reply! The printer is an Epson WF-3640. The ethernet port does not work on it. I know WIFI does work because prior to installing the SonicWall I had it connected to a Comcast Gateway. 

 

I am not sure exactly what Wireless Settings you would like but I have included some screen shots. It's Radio Role is Access Point, And WLAN is enabled. 

 

As far as status it is enabled and I am connected to it currently from my laptop via WIFI. 

Attached Files



#5 floridamichael

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Posted 28 December 2016 - 11:53 AM

Here is a copy of DHCP Server. I believe the settings are correct. 

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#6 Trikein

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Posted 29 December 2016 - 07:46 PM

Looks like its finding the network and negotiating the physical connection well enough. One thing I notice is the DHCP range for your WLAN is 172.x.x.x which is a class B IP, while your old Comcast gateway probably used 192.x.x.x, or class C IPs. I wonder if this is causing a conflict with the DHCP client in the printer. This is assuming the printer is set to DHCP. Can you give any info on how the printer is configured from its LCD? 

 

Also, to make sure it's just a problem with DHCP, you could try setting the printer to static and make a DHCP reservation for that IP so nothing else gets it. See instructions here

 

Finally, when everything is working, do you plan on being able to send jobs to the printer from a ethernet connected computer?  If so, you need to create a static route between the ethernet and wireless interface to connect the two networks. 



#7 floridamichael

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Posted 02 January 2017 - 02:22 PM

I was finally able to get the printer an IP address by doing the following. I am not sure if I needed to do all 3 to get it to work. 

 

1. I went into Network>Zones>WLAN>Configure and then under the Wireless Tab I unchecked "Allow traffic generated by a Sonic Point"

2. I Went into Network>Zones>WLAN>Configure and under General Tab checked "Allow Interface Trust"

 

After I did those 2 things Under Wireless>Status I could then see the MAC address of the Printer

 

3. I then went into the Console of the Printer and assigned it a Static IP Address on the same Subnet and Gateway and DNS. After that I had to manually find the printer through the Add Printer Wizard. 

 

Again, I am not sure if I needed to do all 3 things but it is now working. I still have much to learn about SonicWall.

 

Thanks for your help!



#8 Trikein

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Posted 13 January 2017 - 06:00 PM

Item 3 seems to be related to my suggestion, so I think the IP type was a issue. I think the main fix was the unchecking "Allow traffic generated by a Sonic Point" as described in this Sonicwall support article. Glad you figured that out, because I would have never guessed that. Oh the woes of a power user. :-)






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