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Is this RAM compatible with my motherboard?


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#1 TOMIS13LACK

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Posted 26 December 2016 - 06:21 PM

This is the RAM: https://www.walmart.com/ip/PNY-DDR3-8GB-2x4GB-1600MHz-PC3-12800-CAS-11-1-5V-PC-Memory-Desktop-Kit/192050271?wmlspartner=wlpa&selectedSellerId=1797&adid=22222222227059635412&wmlspartner=wmtlabs&wl0=&wl1=g&wl2=c&wl3=163235350040&wl4=pla-270613993810&wl5=9007255&wl6=&wl7=&wl8=&wl9=pla&wl10=113506127&wl11=online&wl12=192050271&wl13=&veh=sem

 

This is the computer: http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c01865794#N10281

 

I have bought that RAM above. The computer only supports PC3-10666 (i believe) and the ram is PC3-12800 but i have read that they are still compatible, it'll just go 1333hz rather than 1600hz. Upon installation, the computer beeps 5 times. Is this because i have incorrectly installed it, bad ram or what? I have tested with each stick out, in different memory slots. The 2 sticks that are currently in are working just fine but neither of these will work.

 

Thanks!

 


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#2 hamluis

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Posted 26 December 2016 - 06:32 PM

That RAM shiould be fine in your system.  HP only lists what is installed by them...that doesn't mean that you cannot use something that is faster, it will perform at the speed set by the system/motherboard.

 

I don't see a problem.

 

Louis



#3 Zone_86

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Posted 26 December 2016 - 06:52 PM

If memory serves me correctly (nice pun) the older 6000 model you have was very specific to DDR3 1333 spec and it used the Q45 (I think) chipset and so it will not properly downclock your DDR3 1600 MHZ ram to run correctly. The newer 6300 models that came out about 3 years later used the Q75 chipset which would do that. These modules will run with your current system.

 

 

https://www.cdw.com/shop/products/Kingston-DDR3-4-GB-DIMM-240-pin/3976318.aspx



#4 TOMIS13LACK

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Posted 26 December 2016 - 07:54 PM

That RAM shiould be fine in your system.  HP only lists what is installed by them...that doesn't mean that you cannot use something that is faster, it will perform at the speed set by the system/motherboard.

 

I don't see a problem.

 

Louis

 

Okay. Do you know what hours PNY's technical support team are available? I have called 5 times and each time it said i should leave a message or try to use automated, as there were no people there.


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#5 hamluis

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Posted 26 December 2016 - 08:15 PM

No.

 

Louis



#6 Captain_Chicken

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Posted 27 December 2016 - 09:34 AM

I don't recommend calling tech support.. only as a last resort. You will probably find better information on these forums


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#7 TOMIS13LACK

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Posted 27 December 2016 - 10:36 AM

I don't recommend calling tech support.. only as a last resort. You will probably find better information on these forums

 

You are probably right. Do you think there is any chance i need to do something before ram installation? I wouldn't think i would need to flash my bios but at this point idk. The chances of getting 2 defective ram sticks in a pack is pretty low.

 

Note: I have tried it with each ram stick including my current ones and it would only boot with 2 of them (the ones i currently have in, not the pny ones)


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