I have a Seagate External HDD 1TB Model: SRD0FN1 It is only a few months old and have never had an issue in the past. Shut down my desktop running Windows 10, and plugged in to my laptop also running Windows 10, turned on my laptop and I get a message saying that the disk needs repaired. Having had this problem with a thumb drive, I decided to shut down, and wait to plug it back in to my desktop because the data on the disk is very valuable to me.
Low and behold, I have a problem on the desktop also. Although the drive shows up everywhere (disk management, "This PC", my device list on the taskbar) I am getting a message that says "Access is denied" when the drive attempts to autoplay. I have tried these methods to correct:
Try a different USB port - No improvements
Change the drive letter - No improvements
Scan and repair - when this is done through disk management, it appears to work but there is no improvement.
chkdsk /r - I tried this first and the message i received said "The file system is NTFS. the disk cannot be locked"
chkdsk /r /f /x - by pressing "Win+X" and running admin elevated Command Prompt, I was able to perform this operation, but once completed it states there are no bad sectors and shows no improvement.
Also, while in command prompt, I can navigate to the drive, and see all the files in the drive. It seems to be only windows that will not access it. Seagate's disk check utility freezes and stops responding when I try to use it. I have managed to get the volume info to show the population of the drive. The drive is not partitioned. Disk Management shows the drive to be healthy and the used space on the drive is recognized. I am... at a loss for words and ideas.
I expect to lose SOME info, but as a whole it is invaluable. I'm not very familiar with this and have only been going by forum threads based on other users issues. Perhaps if I were able to schedule the task during boot it would be more effective, but I cant seem to figure out how that is done.
Thank you for your time and consideration, any help is greatly appreciated!
Edited by polymorfix, 26 December 2016 - 03:40 AM.