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Posted 25 December 2016 - 09:27 PM
Posted 26 December 2016 - 12:52 PM
Posted 26 December 2016 - 03:41 PM
Hopefully those headphones are still under warranty. There is absolutely nothing that you can do about the volume because the bluetooth signal from your computer is really just a radiowave and the amplifier for your headphone is built into the headphone itself. This builtin amplifier is very weak and can never be powered louder. That is the bad news.
As for your other problems, since you have already installed the Altec Lansing driver then those are probably hardware related problems, except that the hardware would be your PC. I would recommend that you take back your headphones and get a good old fashioned wired pair.
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