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? CPU always at 100% svchost network seems to be cuprit.


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#1 mikeinstlouis

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Posted 25 December 2016 - 02:51 PM

Hi all

I am visiting my mom for the holidays and her computer is SO SLOW.  I have run malwarebytes, Sym AV, crap cleaner deleted tons of unused programs and it still crawls.  

 

I used a program that told me the culprit was probably SVCHOST  network? but I don't know where to go from there.  She has an HP running windows 7 64 bit.  Any help would be appreciated!

 

I just want to make her laptop work faster for her.

 

Thanks!!

 

Mike



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#2 hamluis

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Posted 25 December 2016 - 03:03 PM

I urge you to read and follow the instructions provided below.
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 JohnC_21

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Posted 25 December 2016 - 03:49 PM

In addition to what Luis posted:

On a Windows 7 computer high CPU usage by svchost is probably caused by Windows Update. You can confirm it by opening Task Manager > Performance and click the Resource Monitor Button. Click the CPU tab. In the upper pane look for the svchost process that is using all your CPU. Click it's box. In the lower pane you will see the associated service using the CPU. Is it Windows Update?






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