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Blue Screen Error: Driver_Page_Fault_In_Freed_Special_Pool


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#1 HerrBadman

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Posted 23 December 2016 - 08:02 PM

This BSOD has been bothering me on and off for a couple of days now, I don't know why it's happening but it always has something to do with atikmpag.sys or most recently basicrenderer.sys after a recent GPU Upgrade and clean AMD Radeon Driver installation and so I'm at a loss of what to do right now other than use Display Driver Uninstaller and go back to an older driver where these issues were not occuring, any help with this would be greatly appreciated despite how close it is to Christmas.


Important information regarding this machine:

Windows 8.1 PRO (N)
The system is the 64-Bit variant

The current OS is the only OS that has been installed on this machine.

The OS is a full retail version.
Age: <1 Year
The OS has not been reinstalled

Specs:

CPU: Intel Core i5-6500
Video Card: AMD Radeon RX 480 (Model: MSI Gaming X 8G, specifically)

Motherboard: MSI B150A Gaming Pro

PSU: EVGA G2 550W

 

 

System Manufacturer: Self-Built/Custom

Exact model number: N/A

Laptop/Desktop: Desktop

 

I was unable to get the Perfmon Report as attempting to do so as instructed ends with an error;
 

 

An error occured while attempting to generate the report.

   

The operator or administrator has refused the request.

 

I am unsure how to progress past this. Any assistance in this matter would be invaluable.

Attached Files


Edited by HerrBadman, 23 December 2016 - 09:43 PM.


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#2 shadow_647

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Posted 23 December 2016 - 08:10 PM

If going back to the old driver fixes the problem then their is no problem, newer doesn't mean better when it comes to drivers and my self if its not broke i don't change it driver wise or unless theirs a good reason for going their.



#3 HerrBadman

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Posted 23 December 2016 - 08:28 PM

If going back to the old driver fixes the problem then their is no problem, newer doesn't mean better when it comes to drivers and my self if its not broke i don't change it driver wise or unless theirs a good reason for going their.

Well, I'm going to give reverting back to an older driver the good old college try and hope for the best. (If it works, I'll be relieved.)



#4 HerrBadman

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Posted 04 January 2017 - 04:42 PM

The issue has returned after over a week of running under an older driver, ATIKMPAG.SYS is apparently the culprit once more.

I have provided a new SysnativeFileCollection, still unable to create a Performance Monitor report, I have no spare writable DVD's to burn SeaTools to check HDD with but if there are USB alternatives I'm willing to try those. I will attempt Driver Verifier now and will provide any dumps provided once available. Once that is provided I will do a RAM test as a precautionary.

I'd really love some help with this, I'm not sure what to do or to expect.

Attached Files


Edited by HerrBadman, 04 January 2017 - 05:11 PM.


#5 usasma

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Posted 05 January 2017 - 11:25 AM

Run Seatools for Windows from within Windows

 

No systeminfo.txt in the uploaded reports.
Please do this:

 

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.
NOTE:    Will not work with Windows XP

 

Your UEFI/BIOS (version 1.B0) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

I can't see how many Windows Update hotfixes are installed.  Most systems have 180 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

Very few error reports in the WER section of the MSINFO32 report.
When did you reinstall Windows?

 

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

There are 3 instances of NTIOLib_X64.sys drivers in the memory dumps.
These drivers are known to cause BSOD's on some Windows systems. 

Please search your hard drive for them, then uninstall the programs that they are associated with.

I suspect that the programs are MSI Fast Boot; MSI OC Kit; and MSI Gaming App - please uninstall them.

 

If that doesn't stop the BSOD's, then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Once you've uploaded the memory dumps from the Driver Verifier crashes, then start on these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
[**************************Wed Jan  4 16:13:10.934 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010417-11750-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18505.amd64fre.winblue_ltsb.160930-0600
System Uptime:0 days 3:20:56.617
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :atikmdag.sys ( atikmdag+a7df0 )
BugCheck D5, {ffffcf8168baaf44, 0, fffff8014b0eadf0, 0}
BugCheck Info: DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
Arguments:
Arg1: ffffcf8168baaf44, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff8014b0eadf0, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0xD5
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: 0xD5_atikmdag!unknown_function
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.B0
  BIOS Release Date             07/24/2016
  Manufacturer                  MSI
  Product Name                  MS-7978
  Baseboard Product             B150A GAMING PRO (MS-7978)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 23 18:28:26.914 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\122316-6468-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18505.amd64fre.winblue_ltsb.160930-0600
System Uptime:0 days 7:49:46.603
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :atikmdag.sys ( atikmdag+107c9b3 )
BugCheck D5, {ffffcf816f388fd8, 0, fffff801c634a9b3, 0}
BugCheck Info: DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
Arguments:
Arg1: ffffcf816f388fd8, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff801c634a9b3, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0xD5
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: 0xD5_atikmdag!unknown_function
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.B0
  BIOS Release Date             07/24/2016
  Manufacturer                  MSI
  Product Name                  MS-7978
  Baseboard Product             B150A GAMING PRO (MS-7978)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jan  4 16:13:10.934 2017 (UTC - 5:00)**************************
NTIOLib_X64.sys      Thu Oct 25 21:46:44 2012 (5089EB84)
speedfan.sys         Sat Dec 29 15:59:35 2012 (50DF59B7)
intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
NTIOLib_X64.sys      Wed Dec 25 05:41:18 2013 (52BAB64E)
I2cHkBurn.sys        Mon Feb 17 20:34:54 2014 (5302B8BE)
SaiMini.sys          Fri Sep 12 10:13:58 2014 (5412FFA6)
SaiBus.sys           Fri Sep 12 10:13:58 2014 (5412FFA6)
iusb3adp.sys         Wed Jul 15 10:49:44 2015 (55A67308)
avkmgr.sys           Tue Oct 20 09:16:43 2015 (56263EBB)
e1d64x64.sys         Tue Nov 24 14:10:54 2015 (5654B63E)
asmtxhci.sys         Thu Feb  4 02:04:13 2016 (56B2F7ED)
asmthub3.sys         Thu Feb  4 02:04:17 2016 (56B2F7F1)
avnetflt.sys         Wed Mar 23 16:46:57 2016 (56F300C1)
NTIOLib_X64.sys      Tue Apr 12 03:04:16 2016 (570C9DF0)
AtihdWB6.sys         Tue Apr 19 21:33:32 2016 (5716DC6C)
mbae64.sys           Fri Apr 29 06:10:09 2016 (57233301)
TeeDriverW8x64.sys   Wed Jul 13 12:52:17 2016 (578671C1)
iaLPSS2_I2C.sys      Mon Aug  8 22:22:40 2016 (57A93E70)
iaLPSS2_UART2.sys    Mon Aug  8 22:22:53 2016 (57A93E7D)
iaLPSS2_GPIO2.sys    Mon Aug  8 22:22:56 2016 (57A93E80)
RTCore64.sys         Fri Sep 30 08:03:17 2016 (57EE5485)
avipbb.sys           Mon Oct 17 05:01:27 2016 (58049367)
avgntflt.sys         Mon Oct 17 09:02:38 2016 (5804CBEE)
RTKVHD64.sys         Tue Oct 18 07:20:52 2016 (58060594)
atikmpag.sys         Tue Nov 15 15:36:17 2016 (582B71C1)
atikmdag.sys         Tue Nov 15 15:53:27 2016 (582B75C7)
MBAMChameleon.sys    Sat Nov 19 14:13:08 2016 (5830A444)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 23 18:28:26.914 2016 (UTC - 5:00)**************************
atikmpag.sys         Sun Dec  4 11:07:30 2016 (58443F42)
atikmdag.sys         Sun Dec  4 11:30:19 2016 (5844449B)


http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
I2cHkBurn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
http://www.carrona.org/drivers/driver.php?id=iusb3adp.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
iaLPSS2_I2C.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaLPSS2_UART2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaLPSS2_GPIO2.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=MBAMChameleon.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

Edited by usasma, 05 January 2017 - 11:27 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 HerrBadman

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Posted 05 January 2017 - 05:24 PM

Thank you for getting in touch, the systeminfo has been attached to this post as requested.

SeaTools reports that the Western Digital 1TB HDD has passed the Long Generic Test, a log has been attached to this post.
My boot drive is a 120GB Samsung 850 EVO so I have used the suggested SSDLife program and the log has been attached to this post.

 

I have run Windows Update and installed any awaiting updates, the SystemInfo should now give you the correct amount of hotfixes applied to this system. I will attempt to update the BIOS/UEFI with the most recent available version available from MSI for this motherboard.

 

EDIT: Flashing the UEFI/BIOS to the most recent update provided by MSI for this motherboard (1.C0) prevented the system from booting at all until I removed all drives from the system and recovered the BIOS back to 1.B0 following the instructions provided by MSI. How shall I continue from here?

 

Regarding the low amount of errors in the WER section of MSINFO32, the system has not been reinstalled since it's original install on the 1st of February 2016. However, I had previously set CCleaner set to remove Windows Error Reports when set to clean up files. I will prevent it from removing such files during cleaning until specified otherwise.

MSI Afterburner and Riva Tuner have been uninstalled as requested.

 

Overclocking is not possible on this CPU, so the CPU is running at stock or utilizing it's own Turbo Boost function when necessary so no changes required in that regard.

 

The MSi Gaming App and MSI FastBoot have been uninstalled alongside MSi Live Update which I presume is the last instance of the driver aforementioned as I do not use the MSI OC Kit. That should be all instances of NTIOLib_X64.sys removed from the system as instructed.

 

Prior to your post I have been running Driver Verifier for over 12 hours and trying to imitate the circumstances and stress the system in efforts to replicate the BSOD to no avail. The system cannot be left on for over 24 hours or left unattended for long periods of time so it has been shut down when I cannot be nearby to watch it. My apologies if that is detrimental to finding the cause of this BSOD.

 

I will start with the diagnostics you linked now, if there is any other instructions you can give or I  have missed something please let me know.

Attached Files


Edited by HerrBadman, 05 January 2017 - 06:12 PM.


#7 usasma

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Posted 06 January 2017 - 05:43 AM

Thanks for the detailed explanations - it makes my job much easier!

 

I'm not a hardware person.  I'd suggest posting in our Internal Hardware forums   http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

or at the MSI support forums for more advice on the BIOS problem.

 

Even if you're not using the MSI OC Kit, it's still loading drivers.  Please be sure that it's uninstalled.

 

I don't see any problems in the systeminfo.txt report.

 

The hard drive diagnostics look good.

I cannot read the SSD log - but as long as there were no alerts that you saw, there's not much else that we can do.

There aren't any real accurate diagnostics for SSD's.  We mostly use the SMART attributes - but that's just predictive and not diagnostic.  As such, it's often wrong - but unfortunately the only other "test" we have is replacing the drive.

 

If the BSOD's return, please zip up the contents of C:\Windows\Minidump and upload it with your next post.

If unable to zip it there, copy it to your Desktop and zip it there.


Edited by usasma, 06 January 2017 - 05:44 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 HerrBadman

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Posted 07 January 2017 - 12:42 PM

A new development regarding Driver Verifier has presented itself, I was unfortunately unable to access the computer yesterday due to unforeseen personal circumstances and could not continue running diagnoses until earlier today. I had previously informed you that I had been running Driver Verifier for over 12 hours to no avail, upon rebooting the system this afternoon Driver Verifier finally tripped. The contents of C:\Windows\Minidump have been attached to this post, also provided for examination is a Memory.dump I have uploaded to Google Drive if you require it. If you cannot access it or if you wish me to find another service for you to download it from please let me know and I will upload the file to an alternative ASAP.

https://drive.google.com/open?id=0B-nvkBJOGh2CQk9YUUJkWVZQaFE

I am still following the guide to running hardware diagnosis guide you linked, of which I can say that Memtest86+ passed all of my ram modules, individually and altogether. I am wary of using Prime95 on this system as it was rumored that it would hang or crash Skylake systems due to some form of bug, but I will persevere in this matter and hope to have results for you shortly.

 

I have realized I made a grievous user error regarding the BIOS and how flashing it caused the system to not boot, what I had thought was the most recent update was infact not intended for my CPU but for Intel's recently released Kaby Lake series of CPU's to run backwards compatible on this particular board. I am thankful that I was able to recover and not brick my board on this occasion. I will not be making that mistake again.

 

Other than the Driver Verifier BSOD the BSOD's have not returned and the system has become fully responsive once again where as it seemed as though it was taking longer to open Explorer rather than instantaneous. Hopefully a good sign and not another cause for concern.
 

I had looked at the list of third party drivers you had supplied in a prior post and updated most of the drivers available from MSI for this board and currently seeking the appropriate updates for the others, Intel's Management Engine and ASMedia USB 3.0/3.1 drivers rejected attempts to update them which I cannot determine the cause of as of this moment. I apologize in advance if this is irrelevant to our troubleshooting.

Attached Files


Edited by HerrBadman, 07 January 2017 - 01:13 PM.


#9 usasma

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Posted 10 January 2017 - 05:32 PM

In general, a crash doesn't hurt except as it loses what you were working on.

I would try Prime95 anyway - and see what it does.

 

As for the BIOS/UEFI flash, they are much more forgiving these days than they were back in the olden days (Vista/W7 and earlier).

I'm happy to hear that you were able to recover!

 

The verifier memory dump tend to blame Windows components here.

Also involved is HIDCLASS.sys - a Windows driver related to HID devices (Human Interface Devices)
I'd suspect the Saitek controller as it's drivers date from 2014 and they are the only 3rd party HID devices that have drivers in the memory dump

Another option is to plug the controller into another USB port  (USB 2 vs USB 3 and ports in the front vs ports in the back)

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Jan  7 10:47:31.165 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010717-3703-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18505.amd64fre.winblue_ltsb.160930-0600
System Uptime:0 days 0:00:08.830
Probably caused by :ntkrnlmp.exe ( nt!ViGenericSystemControl+0 )
BugCheck C9, {23b, fffff80174eaab90, ffffcf8123e16ca0, 0}
BugCheck Info: DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
Arguments:
Arg1: 000000000000023b, The caller has changed the status field of an IRP it does not understand.
Arg2: fffff80174eaab90, The address in the driver's code where the error was detected.
Arg3: ffffcf8123e16ca0, IRP address.
Arg4: 0000000000000000
BUGCHECK_STR:  0xc9_23b
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc9_23b_VRF_nt!ViGenericSystemControl
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.B0
  BIOS Release Date             07/24/2016
  Manufacturer                  MSI
  Product Name                  MS-7978
  Baseboard Product             B150A GAMING PRO (MS-7978)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Jan  7 10:47:31.165 2017 (UTC - 5:00)**************************
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
SaiMini.sys                 Fri Sep 12 10:13:58 2014 (5412FFA6)
SaiBus.sys                  Fri Sep 18 05:24:47 2015 (55FBD85F)
avkmgr.sys                  Tue Oct 20 09:16:43 2015 (56263EBB)
asmtxhci.sys                Thu Feb  4 02:04:13 2016 (56B2F7ED)
AtihdWB6.sys                Tue Apr 19 21:33:32 2016 (5716DC6C)
e1d64x64.sys                Tue Jul 26 12:42:27 2016 (579792F3)
iaLPSS2_I2C.sys             Mon Aug  8 22:22:40 2016 (57A93E70)
iaLPSS2_UART2.sys           Mon Aug  8 22:22:53 2016 (57A93E7D)
iaLPSS2_GPIO2.sys           Mon Aug  8 22:22:56 2016 (57A93E80)
TeeDriverW8x64.sys          Thu Sep 15 13:08:03 2016 (57DAD573)
iusb3adp.sys                Mon Oct 10 06:49:30 2016 (57FB723A)
avipbb.sys                  Mon Oct 17 05:01:27 2016 (58049367)
atikmpag.sys                Tue Nov 15 15:36:17 2016 (582B71C1)
atikmdag.sys                Tue Nov 15 15:53:27 2016 (582B75C7)
RTKVHD64.sys                Tue Dec  6 06:23:15 2016 (58469FA3)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
iaLPSS2_I2C.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaLPSS2_UART2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaLPSS2_GPIO2.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3adp.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
 

Just guessing here, but I'm thinking of a hardware issue (of a minor sort) with the Saitek controller.

If the BSOD's continue, see if removing the Saiteck controller helps (uninstall it's software, then physically remove the device from your system).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 HerrBadman

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Posted 10 January 2017 - 08:06 PM

Suggestion noted, attempts to run it over the weekend worried me as it was hitting 90'c in under 10 minutes (Your instructions say stop if it goes over 85'c.) I'm sure you'll agree that 10 minutes isn't enough time at all for Prime95 to work. I plan to run it again once I've given the inside of the case a full clean out. I'll let you know of hopefully better results afterwards.

SaiBus.sys and SaiMini.sys still linger? I must admit that's not a comforting thought after cycling through reinstalling / uninstalling all drivers and software related to the mouse in question in an attempt to remove them the day before. I will give it another go with the mouse the drivers are for with your advice and hope that finally removes them.



#11 shadow_647

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Posted 11 January 2017 - 09:53 AM

Temp limit for your cpu is 71c and your saying 90c ? guess we have a winer and a clear cut case of stock intel cooler would be my guess.

 

https://ark.intel.com/products/88184/Intel-Core-i5-6500-Processor-6M-Cache-up-to-3_60-GHz



#12 usasma

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Posted 11 January 2017 - 02:51 PM

First effort should be to get the temps under control.

Cleaning out the cooler, along with making sure that there is sufficient (but not too much) thermal compound between the CPU and cooler.

Be sure that the fan is working and that it's blowing cooler air into the cooler (not exhaust air from another fan, video card, etc).

Be sure to use proper anti-static precautions so you don't damage the components with static electricity discharge.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 HerrBadman

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Posted 11 January 2017 - 05:15 PM

After spending an hour cleaning the inside of the case, all dust filters removed and cleaned, case tested to provide an effective negative air pressure and cable managed to prevent any possible disruption of airflow. Removal of the CPU heat sink, removal and and reapplication of fresh thermal paste to the CPU as necessary. Although this has lowered CPU temperature by ~15°C in regular operation I am still unable to provide results in Prime95 that will satisfy either of us. At this moment I have run Prime95 on a Blend test for 2 hours, 4 minutes. At that point however the CPU hit 88'c and I felt it was a strong enough reason to stop the test once again.

 

Although the system had encountered no errors, slow down, crashing, BSOD or otherwise. I am greatly disappointed if the only way I can get the computer to maintain a satisfactory temperature in prime95 is to replace the stock intel cooler outright. However, I wish to stress that I am not against replacing the cooler if that is the next logical step, so I will endeavor to make replacing the stock cooler a priority as soon as possible.

Attached Files


Edited by HerrBadman, 11 January 2017 - 06:48 PM.


#14 usasma

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Posted 14 January 2017 - 08:30 AM

Don't worry about the temps for now.  While 88ºC is high, it's not high enough to start panicking - especially as it takes several hours to get there.

There are other cooling solution tricks that you can try - but I don't believe that the temps are a part of your problem at this point (and the results.txt file doesn't show any problems).

 

.Now let's wait and see if the system crashes any more.

If it does, zip up the contents of the C:\Windows\Minidump directory and upload it with your next post.

If unable to zip it up there, copy it to your Desktop and zip it from there.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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