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BSOD After few hours - Memory Corruption, no idea how to fix


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#1 GASEYES

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Posted 23 December 2016 - 07:07 PM

Greetings! 

 

I've never run into many BSOD problems, evertime it happened it was a one off. However recently this has been persisting, after a few hours of use, it doesnt happen after being idle though so it must be a program i run but i can't pinpoint which one because i run many different ones simultaneously.

 

I ran the WinDbg prorgram and i it came out with having a problem with memory corruption, and the lines that came from the analysis were a bunch of numbers and "Page ------ Not Present".

 

No clue what to do now.

 

Here is the file to said Dump (In case the file i attached to the post doesnt work): https://www.mediafire.com/?ga4dqnzr5wg6j8d 

 

Whilst people try to decipher what to do, i'll try and pinpoint which program causes this crap.

 

Thanks in advance, sorry to have bothered you.

GASEYES

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#2 usasma

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Posted 24 December 2016 - 02:08 PM

I don't download things from MediaFire.  They use pop-unders and I don't like my browser being manipulated that way.
I suggest using another free file-hosting service such as OneDrive.

 

The text file that you attached contains the debug info from a memory dump that didn't process completely correctly - so there's a bunch of errors in it.
Still, we can get a bit of info from it.  The most significant thing is that there's a driver from your Avast antivirus in the stack text.
This could be a problem with Avast, a problem with malware, or a problem with another program that's accessed by Avast.

 

For starters, uninstall Avast and temporarily use Microsoft Security Essentials for protection while we're troubleshooting.

 

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


Edited by usasma, 24 December 2016 - 02:12 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 GASEYES

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Posted 25 December 2016 - 12:39 PM

I don't download things from MediaFire.  They use pop-unders and I don't like my browser being manipulated that way.
I suggest using another free file-hosting service such as OneDrive.

 

The text file that you attached contains the debug info from a memory dump that didn't process completely correctly - so there's a bunch of errors in it.
Still, we can get a bit of info from it.  The most significant thing is that there's a driver from your Avast antivirus in the stack text.
This could be a problem with Avast, a problem with malware, or a problem with another program that's accessed by Avast.

 

For starters, uninstall Avast and temporarily use Microsoft Security Essentials for protection while we're troubleshooting.

 

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Thanks for the reply!
 
Sorry i didn't realize there was a problem with the file, i also didn't know the etiquette of file sharing on forums, i don't use them very often. xD
 
I have Windows 7 so i don't have Mircosoft Security Essentials, i've just uninstalled Avast and installed MSE.
 
I ran PERFMON before and after uninstalling Avast.
 
I also reinstalled Google Chrome, which as you said had a connection with Avast because of an extention i used. I reinstalled Spotify and a game which i've been playing recently and my pc seemed to crash when i played it.
 
For now i think i'll have to avoid trying to do the driver verifier, from what i read on the website it seems more like a last ditch effort imo.
 
Thanks again for replying and helping me! 

Edited by GASEYES, 25 December 2016 - 12:51 PM.


#4 usasma

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Posted 27 December 2016 - 07:33 AM

I can't access the perfmon reports - nothing shows up in my browser (PaleMoon) and I get a 404 error when using Edge

I strongly suggest that you ZIP up the reports and upload them to this forum.

Uploading files here is easy if you use the ZIP formate (files ending in .zip).

 

I'd also like to see the Sysnative reports (and that will allow me to "massage" the dump files a little bit more.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 GASEYES

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Posted 02 January 2017 - 06:32 PM

Hi again! Sorry for the lack of response past few days have been fairly hecktic.

 

So i was able to fix the issues with the BSOD by uninstalling Avast and the extensions on Google Chrome i had installed, however after that i also upgraded to Windows 10 for other reasons.

 

Now however the BSOD have returned and now they seem to happen whenever i play some games or vaguely strain my system (i think >.>), mind you i have a very good system so this shouldnt happen. again these crashes happen due to memory corruption, although i have no idea why said corruption occurs.

 

Here are the onedrive links to two seperate crash occasions: 

Crash from playing Mad Max - https://1drv.ms/t/s!ArLCrQpWvzgliQ67k_nS2HgLbC0a 

Crash from playing Dark Souls 3 - https://1drv.ms/t/s!ArLCrQpWvzgliQ-hEY_w1n3h4PGW 

 

These files shouldnt have any errors in the analysis, sorry to waste more of your time but i would really appreciate some guidance here.

 

Thanks again for the help you've already given, and Happy New Year!



#6 usasma

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Posted 05 January 2017 - 08:58 AM

So, I access those links and get a blank page.  I suspect it's because the reports aren't shared out.

I really would appreciate you uploading your reports here.  I don't have much time, and really shouldn't be spending it trying different download sites (and taking the precautions that I have to take to be sure I don't get infected).

 

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 GASEYES

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Posted 06 January 2017 - 02:03 PM

The forum says im not allowed to upload a zipped file

 

Here is a Google Drive Link, i tried using the Onedrive link earlier and it didnt work for some reason. 

https://drive.google.com/file/d/0B5bYxSz7Q8uhajcwaXNQdWQ5UHc/view?usp=sharing 

 

I have no idea if it'll work, sorry again if this ends up wasting time.


Edited by GASEYES, 06 January 2017 - 02:06 PM.


#8 usasma

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Posted 10 January 2017 - 06:23 AM

It's probably because you used 7Zip (the archive ends in .7z) rather than one that ends in .zip

I got it from Google Drive tho' - it's just that it takes extra steps for me to open (and then delete) the .7z archives to keep my system clean

 

Your UEFI/BIOS (version P1.40) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 3 Windows Update hotfixes installed.  Most build 14393 (1607) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

There is an unknown USB device on your system (you can see it in Device Manager):

Unknown USB Device (Configuration Descriptor Request Failed)    USB\VID_0000&PID_0003\6&2686910B&0&4    This device is working properly.

Please disconnect ALL USB devices from your system and see if that removes the problem device.

If it doesn't please post back with the exact make and model of your system (motherboard if it's a custom build) so we can see what USB devices come with the system.

 

BSOD seems to point to video issues.
Please update your video drivers to the latest version available from the manufacturer's website.

I would also suggest updating your AMD chipset drivers.

If that doesn't fix the BSOD issues, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Fri Jan  6 13:37:46.909 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010617-22687-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 9:29:09.644
Probably caused by :dxgmms2.sys ( dxgmms2+a6a5 )
BugCheck 50, {ffffcb81d2fe2ea4, 0, fffff801a954a6a5, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffcb81d2fe2ea4, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff801a954a6a5, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  DarkSoulsIII.e
FAILURE_BUCKET_ID: AV_R_INVALID_dxgmms2!unknown_function
  BIOS Version                  P1.40
  BIOS Release Date             01/14/2016
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             990FX Extreme6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Jan  6 13:37:46.909 2017 (UTC - 5:00)**************************
amdide64.sys                Tue Dec  4 04:49:28 2012 (50BDC728)
L1C63x64.sys                Tue Jul 16 02:56:31 2013 (51E4EE9F)
regfilter.sys               Mon Nov 18 23:39:54 2013 (528AEB9A)
SmartDefragDriver.sys       Mon Dec 23 05:05:52 2013 (52B80B00)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
RTKVHD64.sys                Wed Jul 15 06:16:44 2015 (55A6330C)
avkmgr.sys                  Tue Oct 20 09:16:43 2015 (56263EBB)
IMFFilter.sys               Mon Dec 21 22:05:04 2015 (5678BDE0)
avnetflt.sys                Wed Mar 23 16:46:57 2016 (56F300C1)
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
AtihdWT6.sys                Tue Sep 20 19:17:24 2016 (57E1C384)
avipbb.sys                  Mon Oct 17 05:01:27 2016 (58049367)
avgntflt.sys                Mon Oct 17 09:02:38 2016 (5804CBEE)
avusbflt.sys                Mon Nov  7 03:46:10 2016 (58203F52)
atikmpag.sys                Sun Dec  4 11:07:30 2016 (58443F42)
atikmdag.sys                Sun Dec  4 11:30:19 2016 (5844449B)


http://www.carrona.org/drivers/driver.php?id=amdide64.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=regfilter.sys
http://www.carrona.org/drivers/driver.php?id=SmartDefragDriver.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
IMFFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
avusbflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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