Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

major issue in windows 7 professional


  • Please log in to reply
9 replies to this topic

#1 vinodkrishnan

vinodkrishnan

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 23 December 2016 - 09:41 AM

please help me...

 hi all

am using windows 64 bit professional 

there were several issues in my laptop which i can't able to solve independently..

so i need all of your help.

 

1)pendrives,mouse and other drivers attached to the computer does not successfully installed..

   Attached File  1.jpg   112.2KB   0 downloads   Attached File  2.jpg   114.28KB   0 downloads

 

2)i can't able to change windows update settings and action center also can't change automatically..

   Attached File  3.jpg   113.12KB   0 downloads

 

3)unable to turn on windows defender

  Attached File  5.jpg   108.77KB   0 downloads

 

please help me



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,247 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:15 PM

Posted 23 December 2016 - 10:20 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 vinodkrishnan

vinodkrishnan
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 24 December 2016 - 04:19 AM

http://speccy.piriform.com/results/uQhdyEYNuRBRLBlydHnso5n



#4 shadow_647

shadow_647

  • Banned
  • 1,430 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:15 AM

Posted 24 December 2016 - 06:23 AM

Just one more case of a broken Os lol just posting to keep en eye on the topic.

 

You do the rounds checking for badguy code yet ?



#5 vinodkrishnan

vinodkrishnan
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 25 December 2016 - 09:45 AM

http://speccy.piriform.com/results/uQhdyEYNuRBRLBlydHnso5n


Edited by hamluis, 25 December 2016 - 10:13 AM.
Removed unnecessary quotebox - Hamluis.


#6 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,265 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:11:15 AM

Posted 26 December 2016 - 11:12 AM

What is the model of this HP notebook?
 
Does this problem occur in Safe Mode?
 
Have you looked in the Device Manager to see if there are any yellow warning icons or red error icons showing?
 
Why do you have Avast disabled?
 

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
If integrity issues are found in the scan please post the CBS log using the instructions below.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then type cmd in the Search box. 
 
CMD will appear above the search box, right click on it and select Run as administrator.
 
When the Elevated Command Prompt opens copy and paste the command below, then press Enter.
 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
 
This will place a new icon on the desktop titled CBS.  Double click on this icon to open 
the CBS log, copy and paste the log in your topic.
 
This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.

Edited by dc3, 26 December 2016 - 11:16 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 vinodkrishnan

vinodkrishnan
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 27 December 2016 - 08:43 AM

Attached File  Untitled.jpg   52.12KB   0 downloadsAttached File  Untitled.jpg   52.12KB   0 downloads

 

What is the model of this HP notebook?
 
Does this problem occur in Safe Mode?
 
Have you looked in the Device Manager to see if there are any yellow warning icons or red error icons showing?
 
 

 

 

model hp 450

there are two yellow warning icons showing in device manager.

1) RAS Async adapter

2) network controller



#8 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,265 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:11:15 AM

Posted 27 December 2016 - 08:52 AM

Open the Device Manager and uninstall the drivers with the yellow warnings.  When you restart the computer new drivers will be installed.

 

Let us know if there are any further problems.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 vinodkrishnan

vinodkrishnan
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 27 December 2016 - 09:04 AM

Attached File  MiniToolBox.pdf   127.27KB   3 downloads

 http://speccy.piriform.com/results/uQhdyEYNuRBRLBlydHnso5n

 


#10 vinodkrishnan

vinodkrishnan
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:45 PM

Posted 27 December 2016 - 09:18 AM

Open the Device Manager and uninstall the drivers with the yellow warnings.  When you restart the computer new drivers will be installed.

 

Let us know if there are any further problems.

opened device manager and uninstalled the drivers with yellow warnings and restarted the computer

still no change






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users