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Freezing and hesitating when on-line


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#1 flo_cat

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Posted 23 December 2016 - 07:53 AM

Since about a month and a half ago, my laptop (Acer E 15) has been freezing when I've been online.  It seems to be something that creeps up slowly.  Meaning, from fresh restart, all is fine, eventually everything freezes for a short period, then recovers.  Then after a while it freezes and I can recover it by control alt delete, sometimes, it recovers before I even do the full shut down of my browser.  Then it freezes irreparably and I have to do a full restart.  Needless to say, it's a pain in the butt.  Very occasionally I get a script error message which asks me if I want to stop the script.  Most times I say yes, most times I don't notice a huge difference.  I'm not sure if this is a directly Windows 10 related problem or not, but my Windows 7 laptops NEVER have this problem.  In fact, I'm using a Windows 7 computer at work for about 3 years and I NEVER have any hiccups or hitches - runs a little slow when I have too many windows open, but other than that, it's still running great.

Any ideas ... thank you in advance.   Flo



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#2 shadow_647

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Posted 23 December 2016 - 09:05 AM

Id check my temps and see whats going on my self, stress test your cpu for like 15 min, watch your temps as you do it, max temp for your cpu is 102c

imho i stop the test if you hit 90c

 

http://www.mersenne.org/download/

 

http://openhardwaremonitor.org/



#3 flo_cat

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Posted 30 December 2016 - 08:47 PM

Thank you shadow_647.  I ran the stress test and monitor for 2 hours, temps didn't go any higher than 84c.  I'm at a loss.  There doesn't seem to be any way to "roll back" to before this started.



#4 flo_cat

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Posted 13 January 2017 - 02:28 PM

In case anyone runs into this string - I got help in another string.  I had to update my graphics card.  Here's the discussion  https://www.bleepingcomputer.com/forums/t/637039/driver-easy/page-2#entry4160003






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