After having troubles with my PC for a year, and having a really bad problem with AVG blocking my internet, I decided to reset my computer. I got to the bit where it started installing windows, and it suddenly froze. I decided to give it a hard shutdown. After this, the computer gave me the error "The computer restarted unexpectedly or encountered an unexpected error. Windows Installation cannot proceed. To install windows, click OK to restart the computer, and then restart the installation." The only fix for this I could find involved pulling up Command Prompt with the hotkey Shift+F10. After multiple attempts and restarts, I find this just WILL NOT work. I've been told to use FN+Shift+F10, but I have no FN key. I'm hopelessly stuck and need some help here! I do not have the windows recovery disc anymore, as it would seem i've misplaced it. Thank you in advance!