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ransomware not know yet !


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#1 sooryme

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Posted 22 December 2016 - 06:20 PM

Hi ! first of all I really appreciate a lot your work by helping humans in this cases of difficulty because who ever did this (on my side of view) is not a human ! ... I've try to reason and to make them understand that much of the people that they attack cannot understand anything about this or with no possibility to pay that kind of amount ...they must accept the loss of a big part of their life !..I'm 30 years old and all I had it was on my external HDD forget connected in that day on my laptop .
My Story Now : my laptop was on stand by (not switched off) for the night .. in the morning I've "wake up" my laptop with the IE open on a few websites that I previously viewed and in that moment an popup window on the middle of screen about "windows shadows"(if I remember right) like a setup ... asking for permission with "Yes /No" answer (I normally do not accept any of this easily but because it was about windows and I was yet fully awake)...I push YES asked 2 times for permission...after this ...all starts with a red screen or a big red dialog cryptolocker (I cant say now) changing my desktop picture ! ... by shock... I quickly did a clean restore of windows hoping that the problem it will disappear ... and now I understand that by this I've lost information about what exactly attack me ... I feel so stupid :| ...also my antivirus was expired !
I really hope that you'll find a solution for me to ! ...
I've take a look on a few warning screens and for an example how much I can remember it was something like this :
https://s30.postimg.org/68n7h3wpt/warning_screen_1.jpg
I've try ID Ransomware but nothing :
https://s28.postimg.org/3w7tm42h9/ID_Ransomware.jpg

Your files are locked !!!!! .....is a notepad with some information ...but I cant upload here like an attach !
Please... if you need anything else that it may help! like crypted files or something... just tell me !

I'm waiting ...thank you !



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#2 andika

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Posted 22 December 2016 - 06:52 PM

''make sure to either disconnect the storage devices after backups or make the backup computer isolated and inaccessible over file sharing''

 

https://www.bleepingcomputer.com/news/security/how-to-protect-and-harden-a-computer-against-ransomware/

 

 

what is the extension of your encrypted files ?



#3 quietman7

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Posted 22 December 2016 - 07:02 PM

PClock2 will leave files (ransom notes) with names like Your files are locked !.txt and Your files are locked !!!!.txt. The ransom note instructs victims to contact the cyber-criminals at "suppteam03@india.com", "suppteam03@yandex.ru", "suppcop@india.com" or "suppcop@yandex.ru" to get payment instructions.

Unfortunately, there is no longer any way to provide decryption for newer PClock variants without paying the ransom. The Emsisoft Decrypter created for earlier PClock variants will not work. Fabian explains why in Post #987.

Just as a heads up: We released a blog post about the newest variants and why we are unable to help.


There are ongoing discussions in these topic where you can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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