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External hard drive problem, will appreciate advice?


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#1 Eshlin

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Posted 22 December 2016 - 05:03 PM

Hi, 

I am using a WD Elements 1042. I have had it for over a year and it is likely to be a few years old as I bought it second hand. 

The hard drive works perfectly, however a few days ago it got damaged and the point on it which I connect the USB to has become faulty. As a result, I now have to wiggle it around to get it to power on. 

The hard drive works perfectly once powered on with no glitches. 

These are the questions which I have. 

1. Will buying an external enclosure solve the problem? 

2. Will a 2.5 inch external enclosure do the trick, will any brand be Ok? I was thinking of buying one of Ebay from China since it is much cheaper. 

3. Is it Ok to use the external hard drive now? Its works fine when I wiggle it to power on?



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#2 JohnC_21

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Posted 22 December 2016 - 05:26 PM

I would backup your data on the drive to another drive immediately if the data is important to you. If the USB bridge card is integrated with the PCB of the drive you will not be able to use an enclosure. The USB connector is soldered directly to the PCB. See my post here.



#3 Eshlin

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Posted 22 December 2016 - 05:35 PM

I would backup your data on the drive to another drive immediately if the data is important to you. If the USB bridge card is integrated with the PCB of the drive you will not be able to use an enclosure. The USB connector is soldered directly to the PCB. See my post here.

Thank you for your response. Is there anyway that I can check if it has a Sata or not. I think its an older one, it does not even have WD written on it, probably from around 09-10. It just says Elements 1042 when I connect to PC. 



#4 JohnC_21

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Posted 22 December 2016 - 05:44 PM

Well I believe Elements is a WD drive. In any case I would backup the data first.

 

Does it look like the one in this video?

https://www.youtube.com/watch?v=kCS8ui-6WZY

Edit: Here is another. As you can see, the USB bridge card can be removed. If that is the case with your drive then you would be able to place it into an enclosure.

 

These Elements use 3.5 drives. 

https://www.youtube.com/watch?v=PwQu37T1a50

Edited by JohnC_21, 22 December 2016 - 05:48 PM.


#5 Eshlin

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Posted 22 December 2016 - 06:29 PM

 

Well I believe Elements is a WD drive. In any case I would backup the data first.

 

Does it look like the one in this video?

https://www.youtube.com/watch?v=kCS8ui-6WZY

Edit: Here is another. As you can see, the USB bridge card can be removed. If that is the case with your drive then you would be able to place it into an enclosure.

 

These Elements use 3.5 drives. 

https://www.youtube.com/watch?v=PwQu37T1a50

 

 

Mine is about the same size. However the connection port seems different, here are pics.

 

https://postimg.org/image/sq986kxqp/

 

 

https://postimg.org/image/ihvssfoov/



#6 JohnC_21

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Posted 22 December 2016 - 06:44 PM

That is a WD drive with a USB 3 port. I doubt the USB bridge card is a separate piece on this drive. From this video it does not look like there is a separate USB bridge card. The USB 3 port is soldered directly to the drive's PCB.

https://www.youtube.com/watch?v=suo9_8GweAY


#7 Eshlin

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Posted 22 December 2016 - 06:50 PM

 

That is a WD drive with a USB 3 port. I doubt the USB bridge card is a separate piece on this drive. From this video it does not look like there is a separate USB bridge card. The USB 3 port is soldered directly to the drive's PCB.

https://www.youtube.com/watch?v=suo9_8GweAY

 

 

Thanks for the advice. Obviously due to me having a limited PC knowledge, I will have to pass it onto a Computer repair shop should I want it repaired. Do you think they will be able to do it and if so, will it be worth it? 

 

Do you think the Hard drive will last as is? It works but I just have to wiggle it to power on. 



#8 JohnC_21

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Posted 22 December 2016 - 07:08 PM

For the price of a new drive I would not get it repaired unless it's a high capacity drive. Is it the cable that is loose or can you actually see the port in the drive move when attaching the cable?

 

You could take it to a shop but I would ask for a quote on the cost. If it's over half of what a new drive costs I would NOT get it repaired.

 

https://www.amazon.com/Elements-Portable-External-Drive-WDBU6Y0020BBK-EESN/dp/B00D0L5BH8

 

Edit: There is always a chance wiggling the cable will no longer work and you would lose the data on the drive requiring a repair that could cost a lot of money. If you do plan on using it then don't put any data on it you can't afford to lose.


Edited by hamluis, 23 December 2016 - 10:27 AM.





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