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Windows 8 Laptop Will not connect to wifi through lan or wireless card


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2 replies to this topic

#1 AllRiceNoKrispy

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Posted 22 December 2016 - 03:31 PM

Hi All,

 

I am having difficulties with my laptop. It will connect to my wifi but it just says "No Internet, Secured". When I try hooking it up through an ethernet cable it still does not connect to internet saying "No Internet". Nothing is working am I suspect it is a virus but I can not tell. I ran malwarebytes and it did not find anything. I am not sure how to access my logs to post it here and I would really like some help in getting my computer back up and running. 

 

Thank You!



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#2 nasdaq

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Posted 23 December 2016 - 09:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Can you find a way to Download and run this tool?


Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs for my review.

#3 nasdaq

nasdaq

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Posted 29 December 2016 - 09:43 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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