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BIOS doesn't detect HDDs on SATA


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#1 7J7

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Posted 21 December 2016 - 08:52 PM

Hi everybody

 

My PC

 

CPU   Intel                     i5-3570

MB     MSI                     ZH77A-G43

RAM  Team Group        TLD34G1600HC9BK

HDD   Western Digital   WD10EZEX-00kuwa0  [Windows 7 x64]

 

isn't booting correctly

 

1. Message => Reboot and select proper boot device or insert boot media in selected boot device and press a key

2. If SATA device is attached boot is very slow ~2min

3. BIOS detects HDD ( in settings )

 

 

Checked so far

  1. HDD is fully functional ( checked on on other PC )

  2. Cables are good

  3. Different SATA ports tried

  4. Same model HDD tried [Windows 10 x64] => same error

  5. SSD tried [Debian Jessie] => same ...

  6. BIOS settings checked

  7. BIOS CMOS cleared

  8. BIOS flashed ( multiple versions tried )

  9. Boot from USB ( Debian Live CD ) => OK

10. Checked SATA port with DVD-ROM => OK

11. Checked other power line with HDD => OK

12. Checked same power line other connector with HDD => OK

 

 

The moral of the story is that HDD can spin and give all signs of life yet there might be power issues.

 

 

Thanks for help

 

P.S. How I mark this as solved ?


Edited by 7J7, 22 December 2016 - 03:19 PM.


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#2 hamluis

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Posted 22 December 2016 - 08:29 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 shadow_647

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Posted 22 December 2016 - 08:51 AM

Seen that happen often to hdd's, i have a feu like that in stock that i stopped using as well, they still work but the speed they run at is super slow, one thing to check for in device manager in windows is look at the DMA mode for the HDD, worse case is it get put in to PIO mode, you don't want PIO.

 PIO mode is ms-dos compatibility mode and makes the drive a vampire on your cpu and runs so slow its not funny.

 

One thing you could test on the hdd is and watch for static when doing this is do a big file copy on the drive then put a finger on all the hdd logic board chips, look for heat, if a chip is half dead it tends to turn in to a heat factory.

 

This is known as electromigration and is a sine of permanent chip damage, chips that have this problem often heat up to the max, electromigration damage is like a short circuit.

 

Ps: good tech work on your side, think you covered your bases when testing for the problem but it really smells like a dead drive.

 

https://en.wikipedia.org/wiki/Electromigration

 

http://techlogon.com/2011/03/28/how-to-fix-hard-drive-stuck-in-pio-mode/






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