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'puter totally screwed up this week


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#1 DSE

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Posted 21 December 2016 - 08:39 PM

The last few days my PC has been totally acting weird. Verrrry slow and frequently unresponsive, to the point of being unusable. This happened quite suddenly with no event that I can identify as a cause.

 

I have updated and run Norton 360 scans, Spybot S&D and Trojan Hunter. While Trojan Hunter was running I got a notice that Norton had quarantined Heur.AdvML.B (x3) and SONAR.AM.C!g8. Then Trojan Hunter seems to have quit.

 

I am assuming these are actually safe since I thought Trojan Hunter was a safe program but I am not experienced enough to do anything about this. 

 

Any help and advice would be greatly appreciated.

 

Thanks,

Dawn



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#2 huecares123

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Posted 21 December 2016 - 09:36 PM

If you call Norton they should help...I'm not a tech person

 

My Norton has "Norton Power Eraser" and it's helped me in the past.



#3 buddy215

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Posted 22 December 2016 - 04:45 AM

DSE....welcome to BC...

 

Uninstall Trojan Hunter...be sure it is completely shut down before uninstalling. Use Download Revo Uninstaller Freeware to uninstall it.

 

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#4 DSE

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Posted 22 December 2016 - 08:47 AM

Thanks for the quick response. I am working through your instructions...

 

I have a few questions (in red)...

 

---------------------------------------

 

Uninstall Trojan Hunter...be sure it is completely shut down before uninstalling. Use Download Revo Uninstaller Freeware to uninstall it.

--------------------------------------------------

 

Done, Is Trojan Hunter not a safe program? Should I not reinstall it after my machine is working again? I know it didn't cause the problem because it wasn't installed when the problem started.

 

----------------------------------------------------

Download Malwarebytes' Anti-Malware from Here

 

POST THE LOG FOR  REVIEW.

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 12/22/16
Scan Time: 8:03 AM
Logfile: 
Administrator: Yes
 
-Software Information-
Version: 3.0.5.1299
Components Version: 1.0.43
Update Package Version: 1.0.827
License: Trial
 
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DawnDesktop-HP\Dawn Desktop
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 461909
Time Elapsed: 16 min, 13 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 4
PUP.Optional.ProductSetup, HKU\S-1-5-21-631818756-1652327538-4216934692-1001\SOFTWARE\PRODUCTSETUP, Quarantined, [16920], [242047],1.0.827
PUP.Optional.ASK, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{2FA28606-DE77-4029-AF96-B231E3B8F827}, Quarantined, [646], [341070],1.0.827
PUP.Optional.ASK, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{2fa28606-de77-4029-af96-b231e3b8f827}, Quarantined, [646], [341070],1.0.827
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-631818756-1652327538-4216934692-1001\SOFTWARE\SUPER OPTIMIZER, Quarantined, [8513], [243670],1.0.827
 
Registry Value: 4
PUP.Optional.ProductSetup, HKU\S-1-5-21-631818756-1652327538-4216934692-1001\SOFTWARE\PRODUCTSETUP|TB, Quarantined, [16920], [242047],1.0.827
PUP.Optional.ASK, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{2fa28606-de77-4029-af96-b231e3b8f827}|URL, Quarantined, [646], [341070],1.0.827
PUP.Optional.ASK, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{2fa28606-de77-4029-af96-b231e3b8f827}|URL, Quarantined, [646], [341070],1.0.827
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-631818756-1652327538-4216934692-1001\SOFTWARE\SUPER OPTIMIZER|SETUPNAME, Quarantined, [8513], [243670],1.0.827
 
Data Stream: 0
(No malicious items detected)
 
Folder: 3
PUP.Optional.SuperOptimizer, C:\PROGRAMDATA\{562B928F-675C-745F-562B-B928F6754A3D}, Quarantined, [8513], [243661],1.0.827
PUP.Optional.DigitalMore, C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\hahbikeckdeepggppdhakhkmljaikiao\1.0.5583.28167_0, Quarantined, [8741], [301840],1.0.827
PUP.Optional.DigitalMore, C:\USERS\DAWN DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HAHBIKECKDEEPGGPPDHAKHKMLJAIKIAO, Quarantined, [8741], [301840],1.0.827
 
File: 10
Heuristics.Shuriken, C:\PROGRAMDATA\TEMP\MOZY-MANUALUPDATE-A0DBB37715A0A253723301CAF444A4D1.EXE, Quarantined, [2108], [167],1.0.827
PUP.Optional.SuperOptimizer, C:\PROGRAMDATA\{562B928F-675C-745F-562B-B928F6754A3D}\HQGHUMEAYLNLF.DAT, Quarantined, [8513], [243661],1.0.827
PUP.Optional.SuperOptimizer, C:\ProgramData\{562b928f-675c-745f-562b-b928f6754a3d}\2accdab1fe196d41, Quarantined, [8513], [243661],1.0.827
PUP.Optional.SuperOptimizer, C:\ProgramData\{562b928f-675c-745f-562b-b928f6754a3d}\2accdab1fe196d41.lock, Quarantined, [8513], [243661],1.0.827
PUP.Optional.SuperOptimizer, C:\ProgramData\{562b928f-675c-745f-562b-b928f6754a3d}\e7317ce4d9cd8a95, Quarantined, [8513], [243661],1.0.827
PUP.Optional.Plumbytes, C:\USERS\DAWN DESKTOP\DOWNLOADS\ANTIMALWARESETUP.EXE, Quarantined, [10518], [123575],1.0.827
PUP.Optional.DigitalMore, C:\USERS\DAWN DESKTOP\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HAHBIKECKDEEPGGPPDHAKHKMLJAIKIAO\1.0.5583.28167_0\MANIFEST.JSON, Quarantined, [8741], [301840],1.0.827
PUP.Optional.DigitalMore, C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\hahbikeckdeepggppdhakhkmljaikiao\1.0.5583.28167_0\background.js, Quarantined, [8741], [301840],1.0.827
PUP.Optional.DigitalMore, C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\hahbikeckdeepggppdhakhkmljaikiao\1.0.5583.28167_0\content.js, Quarantined, [8741], [301840],1.0.827
PUP.Optional.DigitalMore, C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\hahbikeckdeepggppdhakhkmljaikiao\1.0.5583.28167_0\icon.png, Quarantined, [8741], [301840],1.0.827
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 
That's as far as I have got...Thanks


#5 DSE

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Posted 22 December 2016 - 09:06 AM

 # AdwCleaner v6.041 - Logfile created 22/12/2016 at 08:56:15

# Updated on 16/12/2016 by Malwarebytes
# Database : 2016-12-21.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Dawn Desktop - DAWNDESKTOP-HP
# Running from : C:\Users\Dawn Desktop\Downloads\AdwCleaner.exe
# Mode: Clean
 
 
 
***** [ Services ] *****
 
 
 
***** [ Folders ] *****
 
[-] Folder deleted: C:\Users\Dawn Desktop\AppData\Local\PackageAware
[-] Folder deleted: C:\Users\Dawn Desktop\AppData\Roaming\download Manager
[-] Folder deleted: C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mallpejgeafdahhflmliiahjdpgbegpk
[-] Folder deleted: C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1\Local Extension Settings\mallpejgeafdahhflmliiahjdpgbegpk
 
 
***** [ Files ] *****
 
[-] File deleted: C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1\Local Storage\chrome-extension_mallpejgeafdahhflmliiahjdpgbegpk_0.localstorage
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[-] Key deleted: HKU\S-1-5-21-631818756-1652327538-4216934692-1001\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
[#] Key deleted on reboot: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\BHO.DLL
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1\Web data] [Search Provider] Deleted: ask.com
[-] [C:\Users\Dawn Desktop\AppData\Local\Google\Chrome\User Data\Profile 1] [extension] Deleted: mallpejgeafdahhflmliiahjdpgbegpk
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [2194 Bytes] - [22/12/2016 08:56:15]
C:\AdwCleaner\AdwCleaner[S0].txt - [2380 Bytes] - [22/12/2016 08:55:05]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2340 Bytes] ##########


#6 buddy215

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Posted 22 December 2016 - 09:31 AM

Done, Is Trojan Hunter not a safe program? Should I not reinstall it after my machine is working again? I know it didn't cause the problem because it wasn't installed when the problem started.

 

It is not a program anyone familiar with security programs here would ever recommend. It was tested informally a few months ago. You can view

that if you want to at TrojanHunter | MalwareTips.com. Another attempt to test was made a year or so ago and the tester could not get the program to update....gave up.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#7 DSE

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Posted 22 December 2016 - 09:37 AM

The Junkware Removal Tool doesn't seem to be doing anything. I am not getting a log.



#8 buddy215

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Posted 22 December 2016 - 09:52 AM

How much time have you given it to complete the scan? Did you exit your antivirus program? Do you have Spybot S&D installed?

Is it on your destop and are you running it as administrator?


Edited by buddy215, 22 December 2016 - 09:53 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#9 DSE

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Posted 22 December 2016 - 12:54 PM

It was spybot...

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 10 Home x64 
Ran by Dawn Desktop (Administrator) on Thu 12/22/2016 at 12:32:53.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 654 
 
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{00650560-98E6-415F-AE9A-56ADE4CA6BD1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{00C9868C-EB57-4400-9147-BF5A34B1847C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{00EDF4AC-A8FD-47C0-B0B0-FDCB3B3C2F13} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{012A9246-BA8D-485B-B3D0-A57A44955347} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{017725DA-58E6-438D-8F75-3644F950E06B} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{02447004-FAA9-4349-B555-0016DFFF9C00} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{025D8981-EA16-4D40-B222-11DCCABD9D99} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{02A69395-3568-447D-8277-2CD1CBB2EA65} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{02F4D1F3-B880-4E6F-B906-0576C24C3567} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{037768A8-08A1-40F1-A71F-425FC23ADE55} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{044D39C2-2D14-486D-8DAC-7E28AEEE3601} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{04BF72AB-1C2C-4AB5-80C9-D94003542F44} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{050DA005-D565-4177-B9AA-BE90B104DC7C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{05AD0747-D576-40FD-9FDD-781D4CC6AE09} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{05AFC8FE-8667-46BB-894A-1B1EDF2E461D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{06458F79-3DE8-4800-BFF2-AFE3CE3C6A86} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{06D8A3A9-E1D5-4155-B106-4CAF47F9D456} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{070A93ED-9687-41BB-9839-456A46E92A7E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{080D7949-7014-412E-A381-957AE27B1DAD} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0815E927-C6E5-4634-B8CD-96AD73B20BC9} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0A0AEFE5-2D91-4940-A1E2-70A0396B8D11} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0AAD2019-4528-4BC1-BBAF-436D74248DEF} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0B0B38BE-AB4F-4088-84FF-182B3960A555} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0B170A8E-2B0D-48DB-B354-94929C01B9E8} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0B8C357C-9323-43EE-8868-670D6CBD33DB} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0B9D80E3-6AB8-42DB-8ECA-6447E7C98C49} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0BA4B9E8-D074-4294-BA30-5564041B9719} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0BEF35F7-1FAC-4702-A028-C25E19528137} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0CACE0E9-1058-4703-8881-A3C6CF8DC891} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0CD6341A-1F47-4E61-945C-9D77FC940F7B} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0D4F958D-A943-46EF-B65B-A3CC3731DF1A} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0DD425A6-1F36-4391-A19C-7137210053AE} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0E1EBCFA-3626-4E8C-8445-BB9E1B16A2E2} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0E3D8CB0-3221-4A7A-91D4-442ED792EB74} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{0FFBEBD9-30CD-4FFB-9310-CED1366ADFF0} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{101E6A28-6FD2-4A47-A2FC-5613D01B70C0} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{105DCD4E-B7A8-483C-BAFE-CA184AE3DFCD} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{10C2164A-56DA-41F4-84A5-2DFF7FB2371E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{10D080D8-F583-4AC0-A251-1F3FEAEBEC23} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{118F6A6E-8CC3-465D-8A5C-9C80EDE0BEEA} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{11D49488-03EC-4BDE-A3C2-13F1AACAD0E1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{11E08377-E978-4512-B9EC-15B582035238} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{11E2FC36-D052-45EF-9FA0-BE3081132F90} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{127B770D-9B1B-48D2-ADFF-8F7E5C0B06A6} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{127F2877-DF0C-4C97-B2CE-28C6632C612F} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{12BE8705-8D35-4F26-BE52-6954EF25EB0D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{13971673-69BC-4D9D-89CE-2E387E5AE500} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{1398FB4F-C6DC-48DE-A60A-A01785CE31D4} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{14112A2D-43F9-40B3-AE14-C94871C1CD73} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{14E3C218-72BB-402F-91B7-9ABB1DFA81F1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{15423CD2-1C63-47B4-BA7E-E510B6D6622D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{1572EA42-EC3E-4A58-9C35-451E2FE7BC88} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{161E68E6-1333-4724-8E5D-EFC51739329C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{165DBAAC-C3E1-4C93-B39D-57762A5CCD67} (Empty Folder)
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Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{168C9C1F-7729-4393-8CCE-4A695BA15D05} (Empty Folder)
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Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{CFD1E928-41F0-4EEB-A4F0-7A707D157433} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{CFD6AE07-F078-4CAB-BC4A-E98B40F3283F} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D06B6060-AED7-4867-9E4F-F8ED4C15ED9C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D0810EDA-07E8-4B4B-9A0E-8B66D5E50772} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D0C2AE89-79AB-4D74-BAB8-33E912A0BB0E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D0D0FC0D-A605-4BA5-A1AC-1F8ECA23BCC4} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D17642A2-8BBA-4793-9B99-AC8E4505A2E1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D1D75658-F855-45C8-9BE2-7837C6D339EE} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D1F08C36-D7A3-4AA9-8ABB-5E5D09FF948D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D24EE7AF-E50E-4C1C-8989-1B248D17B658} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D2CF754A-E7BD-45AD-ACB6-E0FAD1EADA12} (Empty Folder)
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Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D344FE6E-85AB-42A7-8ECD-D790F85EBEC8} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D36260E6-3C4F-4BE2-93EE-3C24D7CEF053} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D43D5E9A-676A-4004-9DE3-19D04EAD8B5C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D49B8BC5-4A23-4CAB-B506-467FC65F2E72} (Empty Folder)
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Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D4A39E06-A36F-40C8-A166-6B4BCD6C9F93} (Empty Folder)
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Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D4FEE4DB-3B92-43B8-853E-C277075BEA61} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D5030AE2-0C12-40D6-B1AC-D23FE00B8C82} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D5F9F856-8634-4CBA-9A00-DF122F640B63} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D64DDD3D-15D7-47FB-A866-C77F58EEE698} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D6AC8D75-36CE-4EF7-8D80-F53E748C921A} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D7350E51-76B6-4614-99E6-08D84ECAE0D9} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D7E9D659-5932-489C-9C3E-C2391030F160} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D8278EB8-1203-43DC-B394-6CF4C3BC144C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D8C69FD8-2FCF-4FE5-A19A-6E017B6E2A97} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{D9D8B4ED-9FD2-4F66-BA0B-CCF96F79FE9D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DAED75AC-82F5-46AD-B1A8-C3B6CEA8F581} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DAFDDE91-1E1D-4ED4-82AA-36006EC66F81} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DB164D36-6DAD-4D14-8C76-B00D2D4FFFF5} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DB4EBC41-743E-4A7F-87A8-709F806AD074} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DB8E1EF3-4FA2-43AA-B127-13C5C9D8A9E7} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DB9370BB-FC1D-4F3A-8D4C-E24130714C12} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DBA950B2-B2F4-4A19-B579-EB0F5BB8B8B1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DEA14D3A-EB0E-475A-AA3A-A373C2B24D67} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DEA36765-48A8-4AFE-9906-360EFC90CDF4} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DF2CC28D-C5AA-49F5-B776-66D3A8FE5DE5} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DF41A128-6C9C-4279-8D2F-44DF177BC2A6} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DF64D6C3-BDEC-4563-8851-25551D88C658} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DF79D7A1-B269-4232-A93A-D9842E4B2184} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{DF99DFEE-5714-4AF1-9F58-8C0C9E7D7325} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E026F2B8-A12B-4FB9-84FF-E0C92433D0B8} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E05C7CA9-4554-4AF2-B8B9-61058F355AB5} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E174C33F-0522-4A36-971F-433EA42ADE0A} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E19F150A-8FA4-4FD1-A338-E50341FDA5AC} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E228D9F6-DD52-4DCA-A21E-62C3CFD01679} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E2307AB5-B1A5-482C-95D6-9A0792084F81} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E2C48075-BAED-416C-B466-F1563C114739} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E63A1FE2-C70E-4D4D-807E-D10130530AFD} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E64AF688-B8A7-4110-A8E7-D3D48A677E3D} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E74FD55A-8EE9-4106-B09B-1485A6C9F678} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E7791447-7C5C-4470-9A69-0DBD6BB214FE} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E7B565EC-B988-42C3-8AB6-1D3DD9606418} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E7BBD85C-9783-4C27-8B5E-AE1EA83B3A2E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E80DFCC5-6F34-40C8-9987-A8023A49FF32} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E928A523-30C8-44AA-B215-419094C850FB} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E957931E-EF0B-403C-B9C4-7BB00C5362C9} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E9A8BBF3-1A51-4CD0-A5EF-08C4E86F5127} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E9A8D666-37BE-4D4C-98EE-F8B649B93375} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{E9FA589A-E066-4981-984F-5D53D946FFA2} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EA9B1969-993D-469F-B43E-9416F1166C77} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EABA09AB-0ECA-499A-A25D-7BFE639B010E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EB6F0C0D-FA37-482C-934A-2B6272FD1B67} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EB83050B-0AE3-4F24-BDB9-9EF982B22168} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EBD254BB-8A3B-46BF-853D-5E25A4AD41AF} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EDD2FD8D-A103-4445-8AA7-029DA44B5773} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EDE68153-7C0E-4C53-9D92-9C23CA63352A} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EE2F745F-FFE0-4BEA-8816-5F328BB5581A} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EEDE5052-98B7-4D98-B276-31FD171DD3C3} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EF1E8E58-52E5-421C-AE6C-36F7650977E6} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{EFDE5112-95BE-4441-915A-69ECD0B71136} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F01BF1EC-3152-4501-8FF5-866B939CB3D8} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F079944B-1016-44FD-BDB7-7E74F8E1E79B} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F3140F98-638C-47E5-99A4-73D7848060B0} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F33B7536-F3F6-409D-A9F1-10F0EE549BE1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F3984D28-D7CD-42CF-BFB2-72BF6557E61B} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F3C0F1C3-60B1-453B-822E-ACE4369BB799} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F4217545-23AF-471F-A2C9-FF8A64F91DFE} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F48DD3E7-BCA7-4CC1-9E11-4F7A6DB39A1F} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F4B2FB0A-5250-484A-B9E8-4EEC64663E8C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F55C2E12-33DD-4A2A-A976-5CD8F5323443} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F5BCDDE9-633E-4A28-84EF-3D1C7E95E43F} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F6168611-C1A1-4DF5-9B77-5B55D8F637CD} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F66B69C1-76F0-4BF5-8037-485B47356C56} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F71BBBE9-F615-4DAF-AC7A-179F2F1778A3} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F852F4B7-0030-4E08-8EE9-9FCA75F83F54} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F85E1AFB-8A09-4C9C-8B73-317A5FC370CE} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F9285BC9-7EA5-4EF7-97B2-26E81CD5939C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F96AAA87-89B4-4F24-9CCB-FBAEAB3E7E7B} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{F96B57F2-C5E3-471F-8E5C-2DD7B200A937} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FA0181F0-BE50-4415-89C4-350DF2ADB386} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FA1311E1-A10B-4C70-A905-5BF45420222C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FAE07B45-58C0-445C-9A53-40EC640DCA1C} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FAF68E3E-4402-4255-9FF4-63C3B777540E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FC7715CB-0CE3-47B4-BD76-70D7356005EF} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FCDBC233-7A45-456C-8062-95CB2B5A46B5} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FCDE311D-949C-4329-B025-261B3EC6F4A6} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FD4C422D-B29D-4391-8CDF-4143B2786BF5} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FD828066-7B9C-4677-982F-1C807248C871} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FDF8025E-86E1-4198-AA58-5B34C2B0D0AF} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FE083E09-ADC0-44BA-9786-A16F56262D4E} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FE27EA28-3A96-4336-A07E-CA3D042033D1} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FFAF052B-F271-4F20-B5DA-4C8122AD9684} (Empty Folder)
Successfully deleted: C:\Users\Dawn Desktop\AppData\Local\{FFD00CF5-5CF6-4D81-A907-02AC1985FB6F} (Empty Folder)
 
 
 
Registry: 4 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} (Registry Value) 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{d944bb61-2e34-4dbf-a683-47e505c587dc} (Registry Key)
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{ec29edf6-ad3c-4e1c-a087-d6cb81400c43} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 12/22/2016 at 12:43:25.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#10 DSE

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Posted 22 December 2016 - 01:20 PM

Just when I thought the system was running a little smoother I have a warning pop up urging me to call Microsoft and a 1800 number...


Edited by DSE, 22 December 2016 - 01:24 PM.


#11 buddy215

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Posted 22 December 2016 - 02:37 PM

That is a criminal trying to scam you. Often all you have to do get rid of that ad is to dump the browsers cache files. You

can just run a scan using CCleaner, too. Whatever you do....DON'T call that number.

 

Do you have an ad blocker installed? Some of those scam ads are actually being hosted by legit ad servers that have been tricked into

running those ads. An ad blocker will block those.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#12 DSE

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Posted 22 December 2016 - 02:45 PM

I have Spyboy S&D, and Norton 360...now the ones you suggested. What do you suggest?

 

No worries, I would NEVER call the number...



#13 buddy215

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Posted 22 December 2016 - 02:46 PM

You should uninstall Spybot. It has long since lost the favor of security pros.

 

Eset can take more than an hour to run. So, plan accordingly.

 

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.
  • Please download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

 


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#14 DSE

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Posted 22 December 2016 - 09:14 PM

from eset 
 
C:\Users\Dawn Desktop\Downloads\ccsetup525.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted


#15 DSE

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Posted 22 December 2016 - 09:20 PM


SecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 22.12.2016 21:16:05
Path starting: C:\Users\Dawn Desktop\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Dawn Desktop
VersionXML: 3.66is-21.12.2016
___________________________________________________________________________
 
Windows 10(6.3.14393) (x64) Core Lang: English(0409)
Installation date OS: 28.09.2016 08:33:05
LicenseStatus: Windows®, Core edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [918.1 Gb] Used: [155.8 Gb] Free: [762.3 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.576.14393.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service has stopped
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Norton 360 Premier (disabled)
Windows Defender (disabled)
Malwarebytes (enabled and up to date)
---------------------------- [ Firewall_WMI ] -----------------------------
Norton 360 Premier
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Spybot - Search and Destroy (disabled and out of date)
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
Norton 360 Premier (disabled)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
ESET Online Scanner v3
Norton 360 Premier v.22.8.1.14
Norton Utilities 15 v.15.0
Norton Online Backup v.2.1.17869
-------------------------- [ SecurityUtilities ] --------------------------
WinPatrol v.33.6.2015.18
Spybot - Search & Destroy v.2.5.43
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft Silverlight v.5.1.50901.0
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.0 v.7.0.102 Warning! Download Update
^Optional update.^
-------------------------------- [ Java ] ---------------------------------
Java™ 6 Update 31 v.6.0.310 Warning! This software is no longer supported. Please uninstall it and use Java SE 8 (jre-8u112-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
Bonjour v.3.1.0.1
iTunes v.12.4.2.4 Warning! Download Update
^Please use Apple Software Update tool.^
QuickTime v.7.74.80.86 Warning! This software is no longer supported. Please uninstall it and use another software.
Bonjour Service (Bonjour Service) - The service is running
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.2.5.1.17730 Warning! Download Update
Adobe Flash Player 24 NPAPI v.24.0.0.186
------------------------------- [ Browser ] -------------------------------
Google Chrome v.55.0.2883.87
----------------------------- [ EmailClient ] -----------------------------
Windows Live Mail v.15.4.3502.0922
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.55.0.2883.87
------------------ [ AntivirusFirewallProcessServices ] -------------------
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.388
Norton 360 (N360) - The service is running
C:\Program Files (x86)\Norton 360\Engine\22.8.1.14\n360.exe v.13.1.2.9
Spybot-S&D 2 Scanner Service (SDScannerService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe v.2.5.42.217
Spybot-S&D 2 Security Center Service (SDWSCService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe v.2.5.55.3
Spybot-S&D 2 Updating Service (SDUpdateService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe v.2.5.44.79
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe v.2.5.42.129
Windows Defender Service (WinDefend) - The service has stopped
Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped
-----------SecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 22.12.2016 21:16:05
Path starting: C:\Users\Dawn Desktop\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Dawn Desktop
VersionXML: 3.66is-21.12.2016
___________________________________________________________________________
 
Windows 10(6.3.14393) (x64) Core Lang: English(0409)
Installation date OS: 28.09.2016 08:33:05
LicenseStatus: Windows®, Core edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [918.1 Gb] Used: [155.8 Gb] Free: [762.3 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.576.14393.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service has stopped
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Norton 360 Premier (disabled)
Windows Defender (disabled)
Malwarebytes (enabled and up to date)
---------------------------- [ Firewall_WMI ] -----------------------------
Norton 360 Premier
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Spybot - Search and Destroy (disabled and out of date)
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
Norton 360 Premier (disabled)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
ESET Online Scanner v3
Norton 360 Premier v.22.8.1.14
Norton Utilities 15 v.15.0
Norton Online Backup v.2.1.17869
-------------------------- [ SecurityUtilities ] --------------------------
WinPatrol v.33.6.2015.18
Spybot - Search & Destroy v.2.5.43
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft Silverlight v.5.1.50901.0
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.0 v.7.0.102 Warning! Download Update
^Optional update.^
-------------------------------- [ Java ] ---------------------------------
Java™ 6 Update 31 v.6.0.310 Warning! This software is no longer supported. Please uninstall it and use Java SE 8 (jre-8u112-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
Bonjour v.3.1.0.1
iTunes v.12.4.2.4 Warning! Download Update
^Please use Apple Software Update tool.^
QuickTime v.7.74.80.86 Warning! This software is no longer supported. Please uninstall it and use another software.
Bonjour Service (Bonjour Service) - The service is running
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.2.5.1.17730 Warning! Download Update
Adobe Flash Player 24 NPAPI v.24.0.0.186
------------------------------- [ Browser ] -------------------------------
Google Chrome v.55.0.2883.87
----------------------------- [ EmailClient ] -----------------------------
Windows Live Mail v.15.4.3502.0922
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.55.0.2883.87
------------------ [ AntivirusFirewallProcessServices ] -------------------
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.388
Norton 360 (N360) - The service is running
C:\Program Files (x86)\Norton 360\Engine\22.8.1.14\n360.exe v.13.1.2.9
Spybot-S&D 2 Scanner Service (SDScannerService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe v.2.5.42.217
Spybot-S&D 2 Security Center Service (SDWSCService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe v.2.5.55.3
Spybot-S&D 2 Updating Service (SDUpdateService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe v.2.5.44.79
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe v.2.5.42.129
Windows Defender Service (WinDefend) - The service has stopped
Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped
---------------------------- [ UnwantedApps ] -----------------------------
FATE v.2.2.0.95 << Hidden Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Jewel Quest Solitaire 2 v.2.2.0.95 << Hidden Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!
Skype Click to Call v.5.6.8442 Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.
----------------------------- [ End of Log ] ------------------------------
----------------- [ UnwantedApps ] -----------------------------
FATE v.2.2.0.95 [color=blueSecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 22.12.2016 21:16:05
Path starting: C:\Users\Dawn Desktop\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Dawn Desktop
VersionXML: 3.66is-21.12.2016
___________________________________________________________________________
 
Windows 10(6.3.14393) (x64) Core Lang: English(0409)
Installation date OS: 28.09.2016 08:33:05
LicenseStatus: Windows®, Core edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [918.1 Gb] Used: [155.8 Gb] Free: [762.3 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.576.14393.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service has stopped
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Norton 360 Premier (disabled)
Windows Defender (disabled)
Malwarebytes (enabled and up to date)
---------------------------- [ Firewall_WMI ] -----------------------------
Norton 360 Premier
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Spybot - Search and Destroy (disabled and out of date)
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
Norton 360 Premier (disabled)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
ESET Online Scanner v3
Norton 360 Premier v.22.8.1.14
Norton Utilities 15 v.15.0
Norton Online Backup v.2.1.17869
-------------------------- [ SecurityUtilities ] --------------------------
WinPatrol v.33.6.2015.18
Spybot - Search & Destroy v.2.5.43
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft Silverlight v.5.1.50901.0
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.0 v.7.0.102 [color=red]Warning! Download Update[/color]
[color=blue]^Optional update.^[/color]
-------------------------------- [ Java ] ---------------------------------
Java™ 6 Update 31 v.6.0.310 [color=red]Warning! This software is no longer supported.[/color] Please uninstall it and use Java SE 8 (jre-8u112-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
Bonjour v.3.1.0.1
iTunes v.12.4.2.4 [color=red]Warning! Download Update[/color]
[color=blue]^Please use Apple Software Update tool.^[/color]
QuickTime v.7.74.80.86 [color=red]Warning! This software is no longer supported.[/color] Please uninstall it and use another software.
Bonjour Service (Bonjour Service) - The service is running
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.2.5.1.17730 [color=red]Warning! Download Update[/color]
Adobe Flash Player 24 NPAPI v.24.0.0.186
------------------------------- [ Browser ] -------------------------------
Google Chrome v.55.0.2883.87
----------------------------- [ EmailClient ] -----------------------------
Windows Live Mail v.15.4.3502.0922
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.55.0.2883.87
------------------ [ AntivirusFirewallProcessServices ] -------------------
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.388
Norton 360 (N360) - The service is running
C:\Program Files (x86)\Norton 360\Engine\22.8.1.14\n360.exe v.13.1.2.9
Spybot-S&D 2 Scanner Service (SDScannerService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe v.2.5.42.217
Spybot-S&D 2 Security Center Service (SDWSCService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe v.2.5.55.3
Spybot-S&D 2 Updating Service (SDUpdateService) - The service is running
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe v.2.5.44.79
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe v.2.5.42.129
Windows Defender Service (WinDefend) - The service has stopped
Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped
---------------------------- [ UnwantedApps ] -----------------------------
FATE v.2.2.0.95 [color=blue]<< Hidden[/color] Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Jewel Quest Solitaire 2 v.2.2.0.95 [color=blue]<< Hidden[/color] [color=red]Warning! Suspected Adware![/color] If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!
Skype Click to Call v.5.6.8442 Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.
----------------------------- [ End of Log ] ------------------------------
 
]<< Hidden[/color] Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Jewel Quest Solitaire 2 v.2.2.0.95 [color=blue]<< Hidden[/color] [color=red]Warning! Suspected Adware![/color] If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!
Skype Click to Call v.5.6.8442 Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.
----------------------------- [ End of Log ] ------------------------------
 





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