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HiJackThis log


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#1 Finras

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Posted 21 December 2016 - 07:58 AM

I got tons of missing file errors, and I cant open some programs (like windows gpu tweak) because of missing files. So this is my Hijackthis log, if anyone can help me here, would be awesome 


 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 15:56:41, on 21.12.2016
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)
 
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Norton Security\Engine\22.8.1.14\NS.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\ProgramData\Battle.net\Agent\Agent.5342\Agent.exe
C:\Windows\SysWoW64\NOTEPAD.EXE
C:\Users\ataka\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security\Engine\22.8.1.14\coIEPlg.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine\22.8.1.14\coIEPlg.dll
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_7A24C713565A4B8EF9CBE5773A7F6D48] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Windows\system32\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Güncelleme Hizmeti (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Güncelleme Hizmeti (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @oem18.inf,%SERVICE_NAME%;Intel Bluetooth Service (ibtsiva) - Unknown owner - C:\Windows\system32\ibtsiva (file missing)
O23 - Service: Intel® HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Security (NS) - Symantec Corporation - C:\Program Files (x86)\Norton Security\Engine\22.8.1.14\NS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 7281 bytes
 

 



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#2 nasdaq

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Posted 21 December 2016 - 09:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

p.s.
HijackThis is no longer supported and not ready for your Operating system.
I suggest your remove via the Control panel > Programs > Programs and Features Applet.
Use the Farbar tool from now on to report problems.
<<<>>>

#3 Finras

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Posted 21 December 2016 - 12:05 PM

First of all thanks for your help and sorry I said wrong its not windows gpu tweak its asus gpu tweak, and when I run it it says gpu tweak cant be used, a file is missing or corrupt, 
 
and here is your logs 
 
Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 12/21/16
Scan Time: 7:17 PM
Logfile: 
Administrator: Yes
 
-Software Information-
Version: 3.0.5.1299
Components Version: 1.0.43
Update Package Version: 1.0.818
License: Trial
 
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-DFN7DI2\ataka
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 396908
Time Elapsed: 6 min, 22 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 
 
# AdwCleaner v6.041 - *Logfile created 21/12/2016 *at 19:37:26
# *Updated on 16/12/2016 by Malwarebytes
# *Database : 2016-12-21.1 [*Server]
# *Operating System : Windows 10 Home Single Language  (X64)
# *Username : ataka - DESKTOP-DFN7DI2
# *Running from : C:\Users\ataka\Downloads\adwcleaner_6.041.exe
# *Mode: Scan
 
 
 
***** [ *Services ] *****
 
*No malicious services found.
 
 
***** [ *Folders ] *****
 
*No malicious folders found.
 
 
***** [ *Files ] *****
 
*No malicious files found.
 
 
***** [ DLL ] *****
 
*No malicious DLLs found.
 
 
***** [ WMI ] *****
 
*No malicious keys found.
 
 
***** [ *Shortcuts ] *****
 
*No infected shortcut found.
 
 
***** [ *Scheduled tasks ] *****
 
*No malicious task found.
 
 
***** [ *Registry ] *****
 
*Key Found: HKU\S-1-5-21-750635479-3200945260-4059923467-1001\Software\Classes\AppXrh6feys59dqfzsv9p3s9p6aep0hwtb23
*Key Found: HKCU\Software\Classes\AppXrh6feys59dqfzsv9p3s9p6aep0hwtb23
*Key Found: [x64] HKCU\Software\Classes\AppXrh6feys59dqfzsv9p3s9p6aep0hwtb23
 
 
***** [ *Web browsers ] *****
 
*No malicious Firefox based browser items found.
*No malicious Chromium based browser items found.
 
*************************
 
C:\AdwCleaner\AdwCleaner[S0].txt - [1266 *Bytes] - [21/12/2016 19:37:26]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1340 *Bytes] ########## 
 
and farbar is attached 

Attached Files



#4 nasdaq

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Posted 21 December 2016 - 02:40 PM


Listed as installed on your Addition.txt file.
ASUS GPU Tweak (HKLM\...\{7353D4C7-43E9-46A3-A1FF-79DD94A386F2}) (Version: 1.0.10 - ASUS)

and removed.
==================== Restore Points =========================
10-12-2016 23:43:22 Removed ASUS GPU Tweak

Make sure it's installed. If yes then get the latest drivers for your operating system.


https://www.asus.com/support/Download/9/13/0/6/29/

Download and install.

Let me know if the problem persists.

#5 Finras

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Posted 21 December 2016 - 05:10 PM

well now its no longer says anything about missing files but it used to speed up my fans (and that really helps with heat) and used to show my fanspeed, but neighter shows fan speed nor speeding up, is there any fix for this? 

Attached Files



#6 Finras

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Posted 21 December 2016 - 05:13 PM

And when I try to repair the app, this error comes up 

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#7 Finras

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Posted 21 December 2016 - 05:47 PM

Maybe this is because there is no windows10 version for laptops? should I turn my laptop win8.1 again? I would if its going to work because heating is a real problem (and sorry for asking too much to you, thanks for all) 



#8 nasdaq

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Posted 22 December 2016 - 08:00 AM


This is not caused by malware.

I suggest you start a new topic in the Internal Hardware Forum.

https://www.bleepingcomputer.com/forums/f/7/internal-hardware/

Explain your problem with the ASUS GPU Tweak problem.

Good luck.

I will leave this topic open for 6 days. I return if you have to.




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