I run windows 10 on my pc. Yesterday I got an email infected with Crypt0l0cker. I am usually very cautious about opening emails and files in them, but this time I was fooled since I was expecting that kind of message. They were lucky and I was unlucky.
So, as it goes, all my files are encrypted. I´ve tried gooling nd asking for help anywhere I could come up with.
I have ran in secure mode (?) Malwarebytes, Adwcleaner and Hitmanpro. I amnot sure if the virus itself is gone now. No program said like "we fould this horrible thing here" and removed or did not remove it, they just ran ands finished up.
I can create and save new files now, and I am not sur if that is because i´s gone, or if I could have done that the seconmd after installing the virus too.
I have tried Kasperskys RannohDecryptor, but nothing happens, even if providing it with an original file that I got from an email. (hoping that it is the same version of the file that I got encrypted, but how can I be sure) At the end nothing happens.
I have an external disk that I disconnected when I found the virus,b ut I guess it is infected too. My clouds seems to be infected too, and I got the ransonmnote even on my phone when I log into clouds, so I could not find any clean copies there.
Two questions here, How to be sure the malware is really really gone? And please is there a way to save my files?
Or??? Do I have to pay to at least have e chance of recoveringe something?
I do not have a lot of money, so if I have to buy applications, somenone really needs to be sure it works.
Downloaded Data Recovery Pro, but from what I coud see, it would not be able to retreive very many important files, so I didn´t pay them to do that.
Hopeful, or not so much, but trying to be.... Help me!