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Tricked into using remote access program, am I infected


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12 replies to this topic

#1 jackswindle

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Posted 20 December 2016 - 11:24 PM

Don't know how he came to one, but my father landed on some site that said you're infected and need to call blah blah blah.  He of did of course and then proceed to give them remote access via software/internet.  Thankfully he called me to ask for advice while still on the phone with them.  I told him to just turn the computer off.  I headed over to his house to see what i could do.  I turned off the wifi card and ran virus scans and uninstalled the programs they had him install.  Kaspersky came back clean, malwarebytes showed a trojan and removed it.  Rebooted and ran both scans again, finding nothing.  Im just wondering if the computer is clean.  I won't be connecting it to internet access until I know for sure.  Thank you in advanced for your help.  Its much appreciated.  I won't do anything further with the computer until I hear back with instructions 



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#2 Broni

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Posted 21 December 2016 - 11:11 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 jackswindle

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Posted 22 December 2016 - 01:41 PM

Thank you for your help.  I got stuck on the first Malwarebyle scan.  For some reason it froze and just sat there for more than 9hours with the same file count.  After i rebooted and ran it again, it ran fine.

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Kaspersky Internet Security   
Windows Defender              
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 MBAM out of Date!  
 Java 8 Update 111  
 Java version 32-bit out of Date! 
  Adobe Flash Player 18.0.0.232 Flash Player out of Date!  
 Mozilla Firefox (39.0) 
 Google Chrome (55.0.2883.87) 
 Google Chrome (plugins...) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Kaspersky Lab Kaspersky Internet Security 16.0.1 avp.exe  
 Kaspersky Lab Kaspersky Internet Security 16.0.1 avpui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
Farbar Service Scanner Version: 27-01-2016
Ran by jbemi_000 (administrator) on 21-12-2016 at 21:26:06
Running from "C:\Users\jbemi_000\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#4 jackswindle

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Posted 22 December 2016 - 01:42 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by jbemi_000 (administrator) on 21-12-2016 at 21:28:18
Running from "C:\Users\jbemi_000\Desktop"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 3520 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
0.0.0.1 mssplus.mcafee.com
========================= IP Configuration: ================================
 
Dell Wireless 1703 802.11b|g|n (2.4GHz) = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 16" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_15" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_19" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Dads-Laptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : T-mobile.com
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : E0-DB-55-8B-26-FE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-17-31-09-D2-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 16:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 56-17-31-09-D2-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : T-mobile.com
   Description . . . . . . . . . . . : Dell Wireless 1703 802.11b|g|n (2.4GHz)
   Physical Address. . . . . . . . . : A4-17-31-09-D2-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::70de:9617:fd2d:fc3a%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.29.230(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, December 21, 2016 9:23:24 PM
   Lease Expires . . . . . . . . . . : Thursday, December 22, 2016 9:23:24 PM
   Default Gateway . . . . . . . . . : 192.168.29.1
   DHCP Server . . . . . . . . . . . : 192.168.29.1
   DHCPv6 IAID . . . . . . . . . . . : 329520945
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-23-7A-CF-E0-DB-55-8B-26-FE
   DNS Servers . . . . . . . . . . . : 192.168.29.1
   Primary WINS Server . . . . . . . : 192.168.29.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : A4-17-31-09-D2-44
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 3:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:ba:1e24:bbf7:9cba(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ba:1e24:bbf7:9cba%6(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 33554432
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-23-7A-CF-E0-DB-55-8B-26-FE
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.T-mobile.com:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : T-mobile.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cellspot.router
Address:  192.168.29.1
 
Name:    google.com.T-mobile.com
Address:  92.242.140.2
 
 
Pinging google.com [172.217.4.142] with 32 bytes of data:
Reply from 172.217.4.142: bytes=32 time=28ms TTL=55
Reply from 172.217.4.142: bytes=32 time=28ms TTL=55
 
Ping statistics for 172.217.4.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 28ms, Average = 28ms
Server:  cellspot.router
Address:  192.168.29.1
 
Name:    yahoo.com.T-mobile.com
Address:  92.242.140.2
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=42ms TTL=52
Reply from 206.190.36.45: bytes=32 time=47ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 47ms, Average = 44ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...e0 db 55 8b 26 fe ......Realtek PCIe FE Family Controller
 11...16 17 31 09 d2 43 ......Microsoft Wi-Fi Direct Virtual Adapter
 16...56 17 31 09 d2 43 ......Microsoft Hosted Network Virtual Adapter
 12...a4 17 31 09 d2 43 ......Dell Wireless 1703 802.11b|g|n (2.4GHz)
  8...a4 17 31 09 d2 44 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.29.1   192.168.29.230     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
     192.168.29.0    255.255.255.0         On-link    192.168.29.230    311
   192.168.29.230  255.255.255.255         On-link    192.168.29.230    311
   192.168.29.255  255.255.255.255         On-link    192.168.29.230    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link    192.168.29.230    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link    192.168.29.230    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  6    331 ::/0                     On-link
  1    331 ::1/128                  On-link
  6    331 2001::/32                On-link
  6    331 2001:0:9d38:6abd:ba:1e24:bbf7:9cba/128
                                    On-link
 12    311 fe80::/64                On-link
  6    331 fe80::/64                On-link
  6    331 fe80::ba:1e24:bbf7:9cba/128
                                    On-link
 12    311 fe80::70de:9617:fd2d:fc3a/128
                                    On-link
  1    331 ff00::/8                 On-link
 12    311 ff00::/8                 On-link
  6    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/21/2016 08:51:09 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DADS-LAPTOP)
Description: Activation of app Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/21/2016 08:51:09 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DADS-LAPTOP)
Description: Activation of app Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/20/2016 04:32:47 PM) (Source: CirrusAudioService) (User: )
Description: Service cannot be started. System.TypeLoadException: Could not load type 'CirrusLogicSquared.LogicSquared' from assembly 'LogicSquared, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null'.
   at CirrusService.ServiceContractImpl..ctor()
   at CirrusService.CirrusService.CreateServiceHost()
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (12/20/2016 04:30:53 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DADS-LAPTOP)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/20/2016 04:30:53 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DADS-LAPTOP)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (12/20/2016 02:25:24 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DADS-LAPTOP)
Description: Package Microsoft.Windows.Photos_16.1118.10000.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.
 
Error: (12/20/2016 02:06:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: TOASTER.EXE, version: 1.0.0.19, time stamp: 0x504a1338
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01701d4d
Faulting process id: 0x770
Faulting application start time: 0xTOASTER.EXE0
Faulting application path: TOASTER.EXE1
Faulting module path: TOASTER.EXE2
Report Id: TOASTER.EXE3
Faulting package full name: TOASTER.EXE4
Faulting package-relative application ID: TOASTER.EXE5
 
Error: (12/20/2016 02:06:46 PM) (Source: .NET Runtime) (User: )
Description: Application: TOASTER.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at Toaster.Notifications.FullSystemBackup.FsbHelper.GetDelayBeforeReminder()
   at Toaster.Helper.GetDelayBeforeReminders(System.Collections.ObjectModel.ObservableCollection`1<Toaster.Core.INotificationHelper>)
   at Toaster.MainWindowViewModel.SetNextNotification()
   at Toaster.MainWindowViewModel.CheckNotification()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.DispatcherOperation.Wait(System.TimeSpan)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherOperation, System.Threading.CancellationToken, System.TimeSpan)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at Toaster.MainWindowViewModel.TimeEventArrived(System.Object, System.EventArgs)
   at System.Windows.Threading.DispatcherTimer.FireTick(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Toaster.App.Main()
 
Error: (12/20/2016 02:06:46 PM) (Source: TOASTER.EXE) (User: )
Description: An Unhandled Exception occured.
Object reference not set to an instance of an object.
   at Toaster.Notifications.FullSystemBackup.FsbHelper.GetDelayBeforeReminder()
   at Toaster.Helper.GetDelayBeforeReminders(ObservableCollection`1 notificationHelpers)
   at Toaster.MainWindowViewModel.SetNextNotification()
   at Toaster.MainWindowViewModel.CheckNotification()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
 
Error: (12/20/2016 01:40:57 PM) (Source: CirrusAudioService) (User: )
Description: Service cannot be started. System.TypeLoadException: Could not load type 'CirrusLogicSquared.LogicSquared' from assembly 'LogicSquared, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null'.
   at CirrusService.ServiceContractImpl..ctor()
   at CirrusService.CirrusService.CreateServiceHost()
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
 
System errors:
=============
Error: (12/21/2016 09:21:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/21/2016 09:21:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/21/2016 09:21:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/21/2016 09:21:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/21/2016 09:03:20 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {F3B4E234-7A68-4E43-B813-E4BA55A065F6}
 
Error: (12/21/2016 08:51:10 PM) (Source: DCOM) (User: DADS-LAPTOP)
Description: "C:\WINDOWS\System32\BackgroundTaskHost.exe" -ServerName:BackgroundTaskHost.WebAccountProvider31Windows.Security.Authentication.Web.Core.BackgroundGetTokenTask.ClassId.WebAccountProviderUnavailableUnavailable
 
Error: (12/21/2016 08:51:10 PM) (Source: DCOM) (User: DADS-LAPTOP)
Description: Windows.Security.Authentication.Web.Core.BackgroundGetTokenTask.ClassId.WebAccountProvider
 
Error: (12/21/2016 08:50:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP16.0.1 service.
 
Error: (12/21/2016 08:50:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TimeBrokerSvc service.
 
Error: (12/21/2016 01:26:25 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (12/16/2016 11:15:11 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6744.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 9083 seconds with 240 seconds of active time.  This session ended with a crash.
 
Error: (10/18/2016 09:39:15 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6744.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 14 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Brother MFL-Pro Suite MFC-J435W (HKLM-x32\...\{A1B36B88-AF90-43A3-8906-6DBEE89B4FBD}) (Version: 1.1.6.0 - Brother Industries, Ltd.)
Bully Dog Update Agent (HKCU\...\87038f485ccfb0f5) (Version: 1.1.7.8 - Bully Dog Technologies)
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1693.0 - Google Inc.)
Cirrus Logic Audio Panel (HKLM\...\{327AD405-F05D-4AB9-81DB-CA6964C5D7C8}) (Version: 1.2.10.0 - Cirrus Logic) Hidden
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.6) (Version: 5.0.1.6 - Coupons.com Incorporated)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.0.0.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.0.0.2 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D9ED3EFC-AB00-4CE0-ADED-80EE6B1158A7}) (Version: 2.2.2000.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.16.1 - Dell Inc.)
Dell Support Center (HKLM\...\PC-Doctor for Windows) (Version: 3.2.6032.39 - PC-Doctor, Inc.)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 8.1200.101.218 - ALPS ELECTRIC CO., LTD.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 3.2.6032.39 - PC-Doctor, Inc.) Hidden
eReg (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.6 (HKLM\...\{6C9365EB-1F9E-4893-9196-3EC77C88D0C5}) (Version: 2.6.2.0 - Intel)
Java 8 Update 111 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Kaspersky Internet Security (HKLM-x32\...\{F575F386-57EF-4943-B003-A13F13B05EEB}) (Version: 16.0.1.445 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{F575F386-57EF-4943-B003-A13F13B05EEB}) (Version: 16.0.1.445 - Kaspersky Lab)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Logitech SetPoint 6.52 (HKLM\...\sp6) (Version: 6.52.74 - Logitech)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.469.2 - McAfee, Inc.)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6720.1207 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MTG GamePack for Magic Workstation (HKLM-x32\...\MTG GamePack for Magic Workstation_is1) (Version:  - Magic Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.209 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.003 - Dell Inc.)
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SketchUp 8 (HKLM-x32\...\{8EB62C87-AAA6-4850-A5BC-64155884B973}) (Version: 3.0.16846 - Trimble Navigation Limited)
Skype Web Plugin (HKLM-x32\...\{0A95D1F2-BF33-43E7-A32B-E8089182EAE7}) (Version: 7.23.0.54 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Stardock Start8 (HKLM-x32\...\Stardock Start8) (Version: 1.41 - Stardock Software, Inc.)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VLC media player 2.0.5 (HKLM-x32\...\VLC media player) (Version: 2.0.5 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 70%
Total physical RAM: 3961.09 MB
Available physical RAM: 1163.75 MB
Total Virtual: 6393.09 MB
Available Virtual: 2686.02 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:456.92 GB) (Free:333.06 GB) NTFS
3 Drive f: () (Removable) (Total:1.9 GB) (Free:1.81 GB) FAT
 
========================= Users: ========================================
 
User accounts for \\DADS-LAPTOP
 
Administrator            DefaultAccount           Guest                    
jbemi_000                Mattssacre               
 
========================= Restore Points ==================================
 
27-11-2016 20:23:18 Scheduled Checkpoint
06-12-2016 20:59:09 Scheduled Checkpoint
10-12-2016 03:56:44 Windows Update
14-12-2016 04:53:03 Windows Update
 
**** End of log ****


#5 jackswindle

jackswindle
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  • Members
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  • Local time:12:42 AM

Posted 22 December 2016 - 01:44 PM

alwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 12/22/16
Scan Time: 6:35 AM
Logfile: mbamlog.txt
Administrator: Yes
 
-Software Information-
Version: 3.0.5.1299
Components Version: 1.0.43
Update Package Version: 1.0.823
License: Trial
 
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DADS-LAPTOP\jbemi_000
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 477610
Time Elapsed: 9 min, 32 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Disabled
PUM: Enabled
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 6
PUP.Optional.ConduitTB.Gen, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\mmlkabjddkpgkgfhdhpimhcbonapngoh, Quarantined, [13411], [186948],1.0.823
PUP.Optional.Conduit, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\APPDATALOW\SOFTWARE\ConduitSearchScopes, Quarantined, [715], [236861],1.0.823
PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\mmlkabjddkpgkgfhdhpimhcbonapngoh, Quarantined, [13411], [186949],1.0.823
PUP.Optional.ConduitTB.Gen, HKLM\SOFTWARE\CLASSES\Toolbar.CT3227981, Quarantined, [13411], [234010],1.0.823
PUP.Optional.APNToolBar.Gen, HKU\S-1-5-18\SOFTWARE\AskPartnerNetwork, Quarantined, [10776], [186876],1.0.823
PUP.Optional.Conduit, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{07B1E3CB-9C41-47AC-8959-EE0F00FFDDCA}, Quarantined, [715], [236866],1.0.823
 
Registry Value: 7
PUP.Optional.ConduitTB.Gen, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\mmlkabjddkpgkgfhdhpimhcbonapngoh|PATH, Quarantined, [13411], [186948],1.0.823
PUP.Optional.SeeSimilar, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|SEESIMILAR@SEESIMILAR.COM, Quarantined, [10631], [190415],1.0.823
PUP.Optional.ConduitTB.Gen, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\mmlkabjddkpgkgfhdhpimhcbonapngoh|PATH, Quarantined, [13411], [186949],1.0.823
PUP.Optional.SeeSimilar, HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS|SEESIMILAR@SEESIMILAR.COM, Quarantined, [10631], [190414],1.0.823
PUP.Optional.Conduit, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{07B1E3CB-9C41-47AC-8959-EE0F00FFDDCA}|URL, Quarantined, [715], [236866],1.0.823
PUP.Optional.Conduit, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{07B1E3CB-9C41-47AC-8959-EE0F00FFDDCA}|SUGGESTIONSURL_JSON, Quarantined, [715], [236866],1.0.823
PUP.Optional.Conduit, HKU\S-1-5-21-2810309115-359716554-764036865-1008\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{07B1E3CB-9C41-47AC-8959-EE0F00FFDDCA}|FAVICONURL, Quarantined, [715], [236866],1.0.823
 
Data Stream: 0
(No malicious items detected)
 
Folder: 14
PUP.Optional.APNToolBar.Gen, C:\PROGRAMDATA\APN\APN-Stub, Quarantined, [10776], [175062],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\mz, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\skin, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\USERS\JBEMI_000\APPDATA\ROAMING\Mozilla\Extensions\SeeSimilar@SeeSimilar.com, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\USERS\JBEMI_000\APPDATA\ROAMING\SeeSimilar, Quarantined, [10631], [179512],1.0.823
PUP.Optional.Conduit, C:\USERS\JBEMI_000\APPDATA\LOCAL\Conduit, Quarantined, [715], [182116],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\Community Alerts\Log, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\Community Alerts, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\USERS\JBEMI_000\APPDATA\LOCALLOW\CONDUIT, Quarantined, [715], [182117],1.0.823
 
File: 72
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\mz\background.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\mz\content.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\background.html, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\button.xml, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\config.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\content.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\framework.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\framework.png, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\framework.xul, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\i128.png, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\i16.png, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\i32.png, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\i48.png, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\jquery-1.9.1.min.js, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\options.xul, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\seesimilar.rdf, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\content\settings.json, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome\skin\framework.css, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\chrome.manifest, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\Mozilla\Extensions\SeeSimilar@SeeSimilar.com\install.rdf, Quarantined, [10631], [174211],1.0.823
PUP.Optional.SeeSimilar, C:\Users\jbemi_000\AppData\Roaming\SeeSimilar\seesimilar.crx, Quarantined, [10631], [179512],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.1000082.currentList.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.1000082.localStations.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.1000082.nowPlaying.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.1000082.publisherStations.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.1000082.volume.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.129837882913311618.search.selectedEngineId.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.129837882913311618.search.settings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.129837882913311618.search.user-enlargeBoxSettings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.129837882913311618.search.user-settings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.appOptions.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.installUsage.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.installUsageEarly.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.NotificationSettings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.NOTIFICATION_ID.notifications-repository.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.NOTIFICATION_ID.notifications-servicemap.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.NOTIFICATION_ID.notifications-service_1663750.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.savedPositions.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_translation.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_appsMetadata.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_appTrackingFirstTime.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_Configuration.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_gottenAppsContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_login.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_otherAppsContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_searchAPI.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_serviceMap.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_toolbarContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_toolbarSettings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_RAW.serviceLayer_services_translation.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_appsMetadata.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_appTrackingFirstTime.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_Configuration.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_gottenAppsContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_login.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_otherAppsContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_searchAPI.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_serviceMap.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_toolbarContextMenu.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981.searchProtectorData.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\CT3227981_10.16.70.1.serviceLayer_services_toolbarSettings.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\ToolbarFullUserID.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\ToolbarUserID.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\toolbar_initializing_logger.txt.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\uninstallData.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.Conduit, C:\Users\jbemi_000\AppData\LocalLow\Conduit\ChromeExtData\mmlkabjddkpgkgfhdhpimhcbonapngoh\Repository\uninstallUrl.txt, Quarantined, [715], [182117],1.0.823
PUP.Optional.DownLoadAdmin, C:\USERS\JBEMI_000\DOWNLOADS\CBSIDLM-TR1_13-SKETCHUP-SEO-10257337.EXE, Quarantined, [12], [106277],1.0.823
PUP.Optional.DownLoadAdmin, C:\USERS\JBEMI_000\DOWNLOADS\CBSIDLM-TR1_13-AUTOCAD-SEO-10573933.EXE, Quarantined, [12], [106277],1.0.823
PUP.Optional.DownLoadAdmin, C:\USERS\JBEMI_000\DOWNLOADS\CBSIDLM-TR1_13-SKETCHUP-SEO-10257337 (7).EXE, Quarantined, [12], [106277],1.0.823
PUP.Optional.DownLoadAdmin, C:\USERS\JBEMI_000\DOWNLOADS\CBSIDLM-TR1_13-SKETCHUP-SEO-10257337 (6).EXE, Quarantined, [12], [106277],1.0.823
PUP.Optional.MindSpark, C:\USERS\JBEMI_000\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_pdfconverterhq.dl.tb.ask.com_0.localstorage, Quarantined, [343], [240306],1.0.823
PUP.Optional.MindSpark, C:\USERS\JBEMI_000\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\http_pdfconverterhq.dl.myway.com_0.localstorage, Quarantined, [343], [240305],1.0.823
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#6 jackswindle

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Posted 22 December 2016 - 02:00 PM

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 12/22/2016 10:56:39 AM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]
 
 * agp440 [Missing ImagePath]
 
 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]
 
 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  
 
  0.0.0.1 mssplus.mcafee.com
 
Program finished at: 12/22/2016 10:59:04 AM
Execution time: 0 hours(s), 2 minute(s), and 25 seconds(s)


#7 Broni

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Posted 22 December 2016 - 06:01 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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#8 jackswindle

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Posted 22 December 2016 - 11:59 PM

# AdwCleaner v6.041 - Logfile created 22/12/2016 at 19:06:37
# Updated on 16/12/2016 by Malwarebytes
# Database : 2016-12-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : jbemi_000 - DADS-LAPTOP
# Running from : C:\Users\jbemi_000\Downloads\AdwCleaner.exe
# Mode: Clean
 
 
 
***** [ Services ] *****
 
[-] Service deleted: CouponPrinterService
 
 
***** [ Folders ] *****
 
[-] Folder deleted: C:\ProgramData\apn
[#] Folder deleted on reboot: C:\ProgramData\Application Data\apn
[-] Folder deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
[-] Folder deleted: C:\Program Files (x86)\Conduit
[-] Folder deleted: C:\Program Files (x86)\Coupons
 
 
***** [ Files ] *****
 
[-] File deleted: C:\END
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_hp.myway.com_0.localstorage
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_hp.myway.com_0.localstorage-journal
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_pdfconverterhq.dl.tb.ask.com_0.localstorage-journal
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_ttdetect.staticimgfarm.com_0.localstorage
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_ttdetect.staticimgfarm.com_0.localstorage-journal
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
[-] File deleted: C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
[-] Key deleted: HKU\.DEFAULT\Software\IBUpdaterService
[-] Key deleted: HKU\S-1-5-21-2810309115-359716554-764036865-1008\Software\Conduit
[-] Key deleted: HKU\S-1-5-21-2810309115-359716554-764036865-1008\Software\Softonic
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2810309115-359716554-764036865-1008\Software\SeeSimilar
[#] Key deleted on reboot: HKU\S-1-5-18\Software\IBUpdaterService
[#] Key deleted on reboot: HKCU\Software\Conduit
[#] Key deleted on reboot: HKCU\Software\Softonic
[-] Key deleted: HKLM\SOFTWARE\Conduit
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.1.6
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-2810309115-359716554-764036865-1008\Software\SeeSimilar
[#] Key deleted on reboot: [x64] HKCU\Software\Conduit
[#] Key deleted on reboot: [x64] HKCU\Software\Softonic
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Deleted: hxxp://search.conduit.com/?ctid=CT3227981&SearchSource=48&CUI=UN43388275666156070&UM=2
[-] [C:\Users\jbemi_000\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: pggagllhehfjjfgnfnfkjedjlmbchamf
[-] [C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [4030 Bytes] - [22/12/2016 19:06:37]
C:\AdwCleaner\AdwCleaner[S0].txt - [4052 Bytes] - [22/12/2016 19:02:25]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [4176 Bytes] ##########


#9 jackswindle

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Posted 23 December 2016 - 12:13 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 10 Home x64 
Ran by jbemi_000 (Administrator) on Thu 12/22/2016 at 21:02:12.49
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 5 
 
Successfully deleted: C:\ProgramData\1363569825.bdinstall.bin (File) 
Successfully deleted: C:\ProgramData\1363569874.bdinstall.bin (File) 
Successfully deleted: C:\ProgramData\1363570010.bdinstall.bin (File) 
Successfully deleted: C:\ProgramData\1467404196.bdinstall.bin (File) 
Successfully deleted: C:\WINDOWS\couponprinter.ocx (File) 
 
 
 
Registry: 1 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{DAD3D6BF-B562-4093-BD0F-A68E7940B26D} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 12/22/2016 at 21:06:11.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#10 jackswindle

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Posted 23 December 2016 - 05:03 AM

sophos showed nothing


Edited by jackswindle, 23 December 2016 - 06:04 AM.


#11 Broni

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Posted 23 December 2016 - 05:16 PM

p22002970.gif Update Firefox to the current version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

=====================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.


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#12 jackswindle

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Posted 23 December 2016 - 05:43 PM

Thank you for all your help.



#13 Broni

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Posted 23 December 2016 - 06:59 PM

You're very welcome p22002759.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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