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Removed infection in the past myself, I think I still have something


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#1 Scuba_Steve

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Posted 20 December 2016 - 11:54 AM

Hello everyone, and thank you in advance.

 

I am running on a custom pc with Windows 10 pro.  I had malware a few months ago, and I had thought I removed it all.  My browsers are the worst issue.  They run super slow, and run out of memory a lot.  Sometimes with very few tabs open!  I use firefox and chrome.  I use both so I can have business settings in one browser and personal in another.  My system gets super slow too with little stress.  A lot of not responding when I am just opening a folder, moving a small file on the same drive, or just about any other task.

 

The pc is a bit older, but should have no issues keeping up on the simple task I do day to day.  I mean I use to play games on it with no issues, even newer games at high settings.

 

Phenom II x4 955

8 GB DDR3

Nvidia GTX 750 Ti

2x ~40GB Velociraptor 10000 HD, Raid 0 (Intended as OS/Games only, is 80% full.)

1 TB 7200 HD (20% full)

 

Things I have done.  Malware removal a few months ago using Spybot, Malwarebytes, Avast, Hitman, Adw Cleaner, Emsisoft Emergency Kit, iExplore, JRT, Tdsskiller.  I unfortunately can not find all my logs.  Most of them found something that the others did not though, which makes me uneasy about any of them to trust that they can find everything.  I have my Hitman, Avast, Malwarebytes, and Spybot log files still.  I defragged, I uninstalled a bunch, I ran disk cleanup, diskcleanup the system files, disabled startup items, and manually adjusted virtual memory.

 

Please help!



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#2 nathanwellsonline

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Posted 20 December 2016 - 12:24 PM

Which browser are you using?



#3 nathanwellsonline

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Posted 20 December 2016 - 12:27 PM

Here is how i perform virus removals. Also, you always want to check your hard drive. You never know if thats the issue. Here's the order in which i do things.

 

1. HD Sentinel

2. RKill

3. Junkware Removal Tool

4. TDSSKiller

5. RogueKiller

6. ADWCleaner

7. Hitman Pro

8. Malwarebytes

9. CCleaner

10. MyDefrag

 

This has seemed to be the best way to remove the infections successfully. I would be happy to learn other people's set up as well. I'm always interested in a new way of doing things.



#4 buddy215

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Posted 20 December 2016 - 12:47 PM

Steve...welcome to BC..

 

Results of scans performed a few months ago wouldn't be much help. Need to see some new ones using the programs and instructions below.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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