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Infected with back door program?

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2 replies to this topic

#1 biggy44


  • Members
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  • Local time:09:43 PM

Posted 17 December 2016 - 02:54 PM

Found the system and a closed RDP session.  There were some small charges on Amazon which the cards have now been removed from as well as the card canceled.  Did some preliminary searches, found a trojan.stolendata with Malware initially.  Then did a root kit scan and clean.  The system appears to be clean now except MBR scan gave a response... "Found non-standard or infected MBR".  Currently Malware, tdsskiller and Rogue Killer are not showing any infections.   Attached are the scans...



Attached Files

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#2 nasdaq


  • Malware Response Team
  • 40,476 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:43 PM

Posted 18 December 2016 - 09:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

ATTENTION: System Restore is disabled
Turn System Restore On for Drives in Windows 10

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-260905963-1930147860-430943409-1002\...\Run: [Google Update] => C:\Users\Michael\AppData\Local\Google\Update\\GoogleUpdateCore.exe [601752 2016-12-16] (Google Inc.)
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-260905963-1930147860-430943409-1002 -> DefaultScope {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={0991584E-1671-4AE3-A39A-420959FEE413}&mid=bda00a39fa6d47cfa0d795c31da3e5b7-a38b2dc3385f46ce93477ba2e83a933168bf8f03&lang=en&ds=AVG&coid=avgtbavg&cmpid=ZenTest_B_0&pr=fr&d=2016-12-17 12:48:34&v={searchTerms}
SearchScopes: HKU\S-1-5-21-260905963-1930147860-430943409-1002 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={0991584E-1671-4AE3-A39A-420959FEE413}&mid=bda00a39fa6d47cfa0d795c31da3e5b7-a38b2dc3385f46ce93477ba2e83a933168bf8f03&lang=en&ds=AVG&coid=avgtbavg&cmpid=ZenTest_B_0&pr=fr&d=2016-12-17 12:48:34&v={searchTerms}
FF Extension: (Facebook Unfriend Finder) - C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\8c52rcdb.default-1427343662763\Extensions\{1A63D4C8-2449-461F-B4E5-E451E8B46D88}.xpi [2016-12-15]
CHR HomePage: Profile 1 -> mysearch.avg.com/?rvt=1
CHR DefaultSearchURL: Profile 1 -> hxxps://mysearch.avg.com/search?rvt=1&sap=dsp&q={searchTerms}
CHR DefaultSearchKeyword: Profile 1 -> https://mysearch.avg.com
CHR DefaultSuggestURL: Profile 1 -> hxxps://toolbar.avg.com/acp?q={searchTerms}&o=1
CHR Extension: (Honey) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\bmnlcjabgnpnenekpadlanbbkooimhnj [2016-12-17]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-12-17]
CHR Extension: (Chrome Media Router) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-12-17]
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S0 rqkdql; no ImagePath
S0 jkaggifq; System32\drivers\ovrtbtf.sys [X]
S0 qmgkd; System32\drivers\bxntooi.sys [X]
CustomCLSID: HKU\S-1-5-21-260905963-1930147860-430943409-1002_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\\psuser_64.dll => No File
Task: {008F0B72-CB60-4268-9573-B8EEA605943C} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {0658D5BF-01CD-48EF-AC82-8F5B44E823BF} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {23A46FFF-74B7-4CEF-A63C-635D95DAEE02} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {264696C7-4A4D-4A72-ACE5-99853BA61EA5} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {6F6F2860-58E5-468E-8A09-96186DC8ED0A} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {8A030ED4-6E4D-426C-861B-57BA72578CAD} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {A162D543-C515-429E-8D31-2FB8FA7AED18} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {AAC0C134-000A-4AD6-9D4E-59A368A5A5BF} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {BB029935-5ED2-4AE1-AAD6-4CA8DE13D7D5} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {BF185FB6-9973-41F1-BCF5-CDAC830FC9A3} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {CF972A28-9013-4423-87A3-56C3E2948EE6} - System32\Tasks\AVG-SSU_0516piz => C:\ProgramData\Avg_Update_0516piz\AVG-Secure-Search-Update_0516piz.exe [2016-05-03] ()
Task: {D4C0E235-493C-49D3-9B7A-55B492C629C9} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
AlternateDataStreams: C:\Windows:nlsPreferences [0]


Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.


Go to this page with Firefox or Opera to download the current version for your browser:

Flash Player is pre-installed in Google Chrome and updates automatically!
Flash Player is pre-installed in IE/Hedge and updates automatically!


Navigate to this page and follow the instructions to get the latest version.


Your version of Java is also outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.

Be careful not to install malware posing as Java update!
Important read this blog.

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:

How to disable Java in your browsers

If still present after the update you can remove these old version(s) via the Control Panel > Programs and Features.
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: - Adobe Systems, Inc.)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)

Please let me know what problem persists with this computer.

I see traces of AVG on your logs.
I suggest you download and run their removal tool from this site.

#3 nasdaq


  • Malware Response Team
  • 40,476 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:43 PM

Posted 24 December 2016 - 09:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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