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BSOD W7 64 (inspect.sys)


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#1 Marco_105

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Posted 17 December 2016 - 01:50 PM

Hello,

Recently repeatly bsod from inspect.sys (Comodo function).

Is there someone know how to handle it ?

 

Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Caused By Driver : inspect.sys
Caused By Address : inspect.sys+37ca
 

Thanks  :huh:



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#2 kaljukass

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Posted 17 December 2016 - 02:08 PM

It means that inspect.sys is damaged or not compatible with Your system.
At first remove Comodo and repair your Windows. Most probably there will not work all services as should and if you run cmd.exe as administrator (Run as administrator) and then sfc.exe /scannow You'll see is there corrupt files or not.

Edited by kaljukass, 17 December 2016 - 02:09 PM.


#3 usasma

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Posted 17 December 2016 - 02:22 PM

I agree with kaljukass.

If BSOD's continue after removing Comodo, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Don't reinstall Comodo (if that's what you want to do) until the BSOD's have stopped.  Use Windows Defender/Microsoft Security Essentials while testing.

 

Also, if the BSOD's don't stop, please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Marco_105

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Posted 17 December 2016 - 02:23 PM

I prefer remove comodo than repair cost to reinstall all W7, that's not possible !

I think the Comodo version is too old, it's a blocked version 6.0x...

 

scannow find some corrupt file, need rsetart to repair...



#5 Marco_105

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Posted 17 December 2016 - 04:31 PM

Ok, I have actived WFW and WD even if I don't see them anywhere ? (task bar or task manager) and remove all Comodo stuff...

 

Yes WinDefend appear in 'Services' (but not in task bar)... :wink: so happy !


Edited by Marco_105, 17 December 2016 - 04:35 PM.


#6 Marco_105

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Posted 18 December 2016 - 01:51 PM

Since I apply your advise I didn't blue screen anymore !

So should be trust the security native process so much ?

I have also MBAM in premium.Should I install Superantimalware which I know is good ?

Thanks.



#7 usasma

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Posted 20 December 2016 - 05:38 PM

Please excuse the delayed response - I'm having many personal issues, and now I have a cast on my left arm/hand :(

 

I use Windows Defender and the Windows firewall without issue - but it can be that my surfing habits are different from yours.

I do not like SuperAntiMalware as I frequently see it's drivers being very outdated.
I would suggest checking over in the Security forums for more expert advice.

 

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


Edited by usasma, 20 December 2016 - 05:40 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 Marco_105

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Posted 21 December 2016 - 09:43 AM

Ok, so sorry for your arm, I wish you a quick recovery !

I DL the apps but didn't work, Bluescreen view isn't enough ?



#9 usasma

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Posted 22 December 2016 - 06:17 AM

No, BlueScreenView is limited in what it offers.

 

If you can't run either of the apps, then try this:

 

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the TEST.NFO file.  If you have difficulties with making this work, please post back.  Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.
NOTE:    Will not work with Windows XP


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Marco_105

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Posted 22 December 2016 - 09:01 AM

Ok, I hope the following zip file could help ! I'm on W7 64.

Attached Files



#11 usasma

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Posted 22 December 2016 - 04:33 PM

Only 278 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 3 hard drives.  What is the make/model/wattage and age of your Power Supply?

What devices do you have connected via USB?  The first memory dump (from 17 Dec) shows USB stuff just before the inspect.sys crash.

 

Please uninstall your wireless XBox controller.  It's driver (xusb21.sys) dates from 2009 and is known to cause BSOD's on some systems.

Also, there are no updates for this driver - so continuing to use the controller (and it's driver) will probably cause problems with your system.

I'd suggest getting a newer controller (the newer one's have a xusb22.sys driver - but it doesn't work with the older controller).

 

Your MagicISO drivers date from 2009 also.  Please update this program to the latest version.
If no updates are available, you may want to consider uninstalling it.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Dec 17 12:30:58.148 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121716-5397-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 1:34:14.319
*** WARNING: Unable to verify timestamp for inspect.sys
*** ERROR: Module load completed but symbols could not be loaded for inspect.sys
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by :inspect.sys ( inspect+37ca )
BugCheck D1, {b0, 2, 0, fffff88003ba17ca}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 00000000000000b0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88003ba17ca, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_inspect+37ca
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec 17 08:37:14.204 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121716-5382-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 0:06:40.001
*** WARNING: Unable to verify timestamp for inspect.sys
*** ERROR: Module load completed but symbols could not be loaded for inspect.sys
Probably caused by :inspect.sys ( inspect+37ca )
BugCheck 7E, {ffffffffc0000005, fffff88003a037ca, fffff880031d23f8, fffff880031d1c50}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003a037ca, The address that the exception occurred at
Arg3: fffff880031d23f8, Exception Record Address
Arg4: fffff880031d1c50, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: X64_0x7E_BAD_IP_inspect+37ca
CPUID:        "Intel® Core™ i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Dec 17 12:30:58.148 2016 (UTC - 5:00)**************************
mcdbus.sys                 Tue Feb 24 05:34:07 2009 (49A3CD1F)
intelppm.sys               Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys               Thu Jul 30 23:40:32 2009 (4A7267B0)
xusb21.sys                 Thu Aug 13 18:10:17 2009 (4A848F49)
amdxata.sys                Fri Mar 19 12:18:18 2010 (4BA3A3CA)
HECIx64.sys                Mon Dec 17 14:32:21 2012 (50CF7345)
cmderd.sys                 Wed Jan 16 14:26:12 2013 (50F6FED4)
cmdhlp.sys                 Wed Jan 16 14:26:18 2013 (50F6FEDA)
inspect.sys                Wed Jan 16 14:26:20 2013 (50F6FEDC)
cmdguard.sys               Wed Jan 16 14:27:46 2013 (50F6FF32)
bflwfx64.sys               Wed Feb 13 12:04:08 2013 (511BC788)
e22w7x64.sys               Wed Mar 20 17:35:41 2013 (514A2BAD)
VClone.sys                 Wed Jul 24 11:02:55 2013 (51EFEC9F)
RTKVHD64.sys               Tue Dec  3 07:26:10 2013 (529DCDE2)
imsevent.sys               Fri Jan 10 12:52:53 2014 (52D03375)
ikbevent.sys               Fri Jan 10 12:52:53 2014 (52D03375)
ISCTD.sys                  Wed Jan 22 14:37:35 2014 (52E01DFF)
INETMON.sys                Thu Apr  3 12:50:43 2014 (533D9163)
mwac.sys                   Tue Jun 17 22:06:34 2014 (53A0F42A)
SamsungRapidDiskFltr.sys   Tue Sep 16 04:53:25 2014 (5417FA85)
SamsungRapidFSFltr.sys     Tue Sep 16 04:53:46 2014 (5417FA9A)
ElbyCDIO.sys               Wed Dec 17 18:30:51 2014 (5492122B)
iusb3hub.sys               Tue Jan 27 11:27:36 2015 (54C7BC78)
iusb3xhc.sys               Tue Jan 27 11:27:38 2015 (54C7BC7A)
iusb3hcs.sys               Tue Jan 27 11:28:42 2015 (54C7BCBA)
GUBootStartup.sys          Wed Apr 22 22:03:58 2015 (5538530E)
gwdrv.sys                  Fri May 29 00:15:25 2015 (5567E7DD)
MBAMSwissArmy.sys          Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys                   Tue Aug 11 13:35:19 2015 (55CA3257)
nvhda64v.sys               Thu Sep 29 09:25:06 2016 (57ED1632)
nvlddmkm.sys               Thu Dec  1 11:35:09 2016 (5840513D)


http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdhlp.sys
http://www.carrona.org/drivers/driver.php?id=inspect.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
http://www.carrona.org/drivers/driver.php?id=bflwfx64.sys
http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD.sys
http://www.carrona.org/drivers/driver.php?id=INETMON.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=gwdrv.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 Marco_105

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Posted 22 December 2016 - 06:08 PM

My update are done every time WU ask it. The xbox controller is not older i buy it 3 month ago. Driver was installed by MS itself. I didn't have any bsod until I remove Comodo (gui was outdated), this version was not the last one its a 6.1 which does not update like other one. MagicISO still in v281 last build which is installed. http://www.magiciso.com/download.htm. I have some disk usb not plug currenlty.



#13 usasma

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Posted 23 December 2016 - 06:15 AM

This is your system and you can do to it whatever you want.
My advice is free, but if you choose to ignore it - then I choose not to help further.
Good luck to you.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 shadow_647

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Posted 23 December 2016 - 06:46 AM

Most systems with SP1 have 350-400 or more

 

Sounds like microsoft should make a SP2 if theirs that many updates for win7 out thier, just my 2 cents worth.



#15 Marco_105

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Posted 23 December 2016 - 07:22 AM

WU have to make its job, why should i have to look each of them ?

 

If some WU concern migration to W10 (or so on) they have been remove because I don't want this upgrade, maybe so lot of this update belong to what is missing.

For other driver its take time to see each of them and if possible to get it. You speak about the usb controller, there is many people complain on web for that, the only thing that i can found is an installer for it and when i run it the controller don't  work ! So i remove the driver and restart, automatically it was installed and work...






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