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Windows server 2008 R2 Terminal Server


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#1 crossrider201

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Posted 16 December 2016 - 12:39 PM

Hi all,

 

I'm reaching out to this forum because I'm running out of ideas and research to my issue. 

 

We recently use the RemoteApp Manager to publish Outlook 2010 to allowed users to share one Outlook exchange account. We configured everyone's on the terminal server and configure outlook with that one email account. So far, only one user is successfully able to open outlook from their desktop and see emails, so on. Every other user on the screen loading profile, an error comes up with cannot open your default email folders. Microsoft exchange is not available. 

 

FYI older users account created on the active directory that had access to this account are able to open the publish outlook app without an issue. 

 

Not sure what could be the issue anymore since i have copy the account to create new ones, check all settings, check outlook account settings, so on. 

 

I appreciate if you guys can point out something i might missed

 

 



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#2 i2D_

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Posted 20 December 2016 - 04:20 AM

Hi,

 

Can multiple old users access the published app at the same time? but new users can only access it one at a time?

 

When you say older users can access the published app, is that on the same TS?

 

Have you checked that the new users on the TS are getting the same outlook profile?



#3 crossrider201

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Posted 22 December 2016 - 11:32 AM

Hi,

 

Can multiple old users access the published app at the same time? but new users can only access it one at a time? Multiple old users can access the account at the same time, i even copy from old users to create the new users and still same issue. 

 

When you say older users can access the published app, is that on the same TS? Yes, that is on the same server. 

 

Have you checked that the new users on the TS are getting the same outlook profile? Yeah, I log each user on the TS and set up the outlook account for each user. 






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