Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD when trying to launch Office Starter 2010 Programs


  • Please log in to reply
7 replies to this topic

#1 RySenkari

RySenkari

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:09 AM

Posted 16 December 2016 - 04:52 AM

Just yesterday, I began experiencing the BSOD when trying to open up my Microsoft Word 2010 Starter and Microsoft Excel 2010 Starter programs. They were working just fine yesterday morning, but yesterday afternoon they began to throw up the BSOD before opening. I've never experienced the BSOD before in four years of owning this laptop, and so far (mercifully), nothing else seems to cause this, but every single time I try to open my Office Starter 2010 programs, it inevitably goes to the BSOD.

 

OS - Windows 7 (original OS on system, pre-installed)

64-bit operating system

I've had this laptop since April 2012

 

System is an Intel Core i7-2670QM, 2.20 Ghz

Toshiba Satellite P755 with 6GB of RAM

 

Attached Files



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:11:09 AM

Posted 20 December 2016 - 06:20 AM

My apologies for the delay in responding, lot's of personal stuff going on - and now I have a cast on my left arm :(

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Beyond that, there are no noticeable problems with the system.
As such, I"d suggest starting with running Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Dec 15 17:25:24.423 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121516-19952-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:0 days 0:20:22.375
Probably caused by :fltmgr.sys ( fltmgr!FltAllocateCallbackData+16 )
BugCheck 3B, {c0000005, fffff8800125a516, fffff8800ba99fa0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800125a516, Address of the instruction which caused the bugcheck
Arg3: fffff8800ba99fa0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x3B_fltmgr!FltAllocateCallbackData+16
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 15 16:43:45.766 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121516-20779-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:0 days 0:40:45.702
Probably caused by :fltmgr.sys ( fltmgr!FltAllocateCallbackData+16 )
BugCheck 3B, {c0000005, fffff8800104e516, fffff8800c769fa0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800104e516, Address of the instruction which caused the bugcheck
Arg3: fffff8800c769fa0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x3B_fltmgr!FltAllocateCallbackData+16
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 15 16:02:28.879 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121516-19016-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:0 days 0:42:29.816
Probably caused by :fltmgr.sys ( fltmgr!FltAllocateCallbackData+16 )
BugCheck 3B, {c0000005, fffff8800104e516, fffff8800c1a9fa0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800104e516, Address of the instruction which caused the bugcheck
Arg3: fffff8800c1a9fa0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x3B_fltmgr!FltAllocateCallbackData+16
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 15 15:19:29.390 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121516-37440-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:1 days 1:57:53.327
Probably caused by :fltmgr.sys ( fltmgr!FltAllocateCallbackData+16 )
BugCheck 3B, {c0000005, fffff88001260516, fffff8800bc6afa0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88001260516, Address of the instruction which caused the bugcheck
Arg3: fffff8800bc6afa0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x3B_fltmgr!FltAllocateCallbackData+16
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Dec 15 17:25:24.423 2016 (UTC - 5:00)**************************
TVALZFL.sys                 Fri Jun 19 06:05:44 2009 (4A3B62F8)
tos_sps64.sys               Wed Jun 24 01:31:09 2009 (4A41BA1D)
Thpevm.SYS                  Mon Jun 29 04:15:37 2009 (4A487829)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
TVALZ_O.SYS                 Mon Jul 13 22:19:26 2009 (4A5BEB2E)
LPCFilter.sys               Tue Jul 28 13:26:44 2009 (4A6F34D4)
tdcmdpst.sys                Thu Jul 30 04:39:35 2009 (4A715C47)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
CeKbFilter.sys              Wed Dec 29 03:44:53 2010 (4D1AF505)
iaStor.sys                  Wed Jan 12 20:50:12 2011 (4D2E5A54)
Rt64win7.sys                Thu Jan 13 06:57:19 2011 (4D2EE89F)
pgeffect.sys                Sun Jan 16 21:09:10 2011 (4D33A4C6)
SynTP.sys                   Thu Feb  3 21:59:28 2011 (4D4B6B90)
RTKVHD64.sys                Wed Feb  9 04:01:37 2011 (4D5257F1)
nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)
nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)
iwdbus.sys                  Wed Mar  9 18:43:23 2011 (4D78109B)
thpdrv.sys                  Wed Mar 16 22:30:11 2011 (4D817233)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
NETwNs64.sys                Sun May  1 17:33:01 2011 (4DBDD18D)
igdkmd64.sys                Sun Jun 26 21:55:42 2011 (4E07E31E)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Sftvollh.sys                Tue Oct  7 23:03:06 2014 (5434A96A)
Sftfslh.sys                 Tue Oct  7 23:03:22 2014 (5434A97A)
Sftplaylh.sys               Tue Oct  7 23:03:44 2014 (5434A990)
Sftredirlh.sys              Tue Oct  7 23:03:47 2014 (5434A993)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
MB3SwissArmy.sys            Mon Aug  8 19:16:40 2016 (57A912D8)
farflt.sys                  Wed Dec 14 09:50:47 2016 (58515C47)


http://www.carrona.org/drivers/driver.php?id=TVALZFL.sys
http://www.carrona.org/drivers/driver.php?id=tos_sps64.sys
http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=LPCFilter.sys
http://www.carrona.org/drivers/driver.php?id=tdcmdpst.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=CeKbFilter.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=pgeffect.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=thpdrv.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
MB3SwissArmy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
farflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 RySenkari

RySenkari
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:09 AM

Posted 20 December 2016 - 10:29 AM

Thanks for replying, and I hope your arm gets better soon!

 

I went ahead and ran Driver Verifier, then I went and repeated the cause of my recent BSODs, in this case, opening up Microsoft Word Starter 2010. Sure enough, I got another crash. I'm not sure if I'm supposed to keep letting Driver Verifier run or if all I'm supposed to do is cause a BSOD via repeating the last thing that caused it.

 

I went ahead and ran another Sysnative check which I attached to this post.

 

I've also been having trouble updating Windows for the past few months, I switched to manual updates since they started trying to push Windows 10 and it hangs at the "Checking for updates" screen and never resolves. So it might be caused by that problem, but I haven't been able to get the updater to work.

Attached Files



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:11:09 AM

Posted 20 December 2016 - 06:38 PM

Please turn Driver Verifier off.  To do this, open up verifier.exe and select "Delete existing settings"

Then click on the "Finish" button and reboot to ensure that the settings are changed/saved.

 

Unfortunately, the Driver Verifier memory dump blames a Windows driver.

And, since your Windows Update isn't working properly, we can't tell if it's due to Windows or due to a hardware problem.

I'd suggest:

- start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

- post over in the W10 forums with a title that contains "Windows Update" and "CBS log"

 

Here's some stuff to get started on that:

 

There's not many experts at fixing Windows Updates.
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.
I'll continue to attempt to help here, but please bear with me.


First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

 

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the OS forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Dec 20 08:49:48.445 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\122016-57954-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:0 days 0:04:06.413
Probably caused by :fltmgr.sys ( fltmgr!FltvQueryInformationFile+17 )
BugCheck 3B, {c0000005, fffff880012549f7, fffff88009d1dfe0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880012549f7, Address of the instruction which caused the bugcheck
Arg3: fffff88009d1dfe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
FAILURE_BUCKET_ID: X64_0x3B_VRF_fltmgr!FltvQueryInformationFile+17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Dec 20 08:49:48.445 2016 (UTC - 5:00)**************************
TVALZFL.sys                 Fri Jun 19 06:05:44 2009 (4A3B62F8)
tos_sps64.sys               Wed Jun 24 01:31:09 2009 (4A41BA1D)
Thpevm.SYS                  Mon Jun 29 04:15:37 2009 (4A487829)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
TVALZ_O.SYS                 Mon Jul 13 22:19:26 2009 (4A5BEB2E)
LPCFilter.sys               Tue Jul 28 13:26:44 2009 (4A6F34D4)
tdcmdpst.sys                Thu Jul 30 04:39:35 2009 (4A715C47)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
CeKbFilter.sys              Wed Dec 29 03:44:53 2010 (4D1AF505)
iaStor.sys                  Wed Jan 12 20:50:12 2011 (4D2E5A54)
Rt64win7.sys                Thu Jan 13 06:57:19 2011 (4D2EE89F)
pgeffect.sys                Sun Jan 16 21:09:10 2011 (4D33A4C6)
jmcr.sys                    Mon Jan 31 03:04:13 2011 (4D466CFD)
SynTP.sys                   Thu Feb  3 21:59:28 2011 (4D4B6B90)
RTKVHD64.sys                Wed Feb  9 04:01:37 2011 (4D5257F1)
nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)
nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)
iwdbus.sys                  Wed Mar  9 18:43:23 2011 (4D78109B)
thpdrv.sys                  Wed Mar 16 22:30:11 2011 (4D817233)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
NETwNs64.sys                Sun May  1 17:33:01 2011 (4DBDD18D)
igdkmd64.sys                Sun Jun 26 21:55:42 2011 (4E07E31E)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Sftvollh.sys                Tue Oct  7 23:03:06 2014 (5434A96A)
Sftfslh.sys                 Tue Oct  7 23:03:22 2014 (5434A97A)
Sftplaylh.sys               Tue Oct  7 23:03:44 2014 (5434A990)
Sftredirlh.sys              Tue Oct  7 23:03:47 2014 (5434A993)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
MB3SwissArmy.sys            Mon Aug  8 19:16:40 2016 (57A912D8)
farflt.sys                  Wed Dec 14 09:50:47 2016 (58515C47)


http://www.carrona.org/drivers/driver.php?id=TVALZFL.sys
http://www.carrona.org/drivers/driver.php?id=tos_sps64.sys
http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=LPCFilter.sys
http://www.carrona.org/drivers/driver.php?id=tdcmdpst.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=CeKbFilter.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=pgeffect.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=thpdrv.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
MB3SwissArmy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
farflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

Edited by usasma, 20 December 2016 - 06:40 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 JeffPeterson

JeffPeterson

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:09 AM

Posted 21 December 2016 - 08:22 AM

I came across this thread researching my own problems with this issue.  It looks like you have Malwarebytes anti-ransomware beta installed which turned out to be my issue.  My formerly solid machine was giving a system service exception BSOD in fltmgr.sys every time I executed a program from a shared network drive.  It's addressed in this thread.

 

https://forums.malwarebytes.com/topic/192293-bsod-running-a-certain-program-after-1118-update/



#6 RySenkari

RySenkari
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:09 AM

Posted 21 December 2016 - 12:34 PM

I came across this thread researching my own problems with this issue.  It looks like you have Malwarebytes anti-ransomware beta installed which turned out to be my issue.  My formerly solid machine was giving a system service exception BSOD in fltmgr.sys every time I executed a program from a shared network drive.  It's addressed in this thread.

 

https://forums.malwarebytes.com/topic/192293-bsod-running-a-certain-program-after-1118-update/

 

I hope that's the issue, if that's the case I can just keep using OpenOffice until Malwarebytes patches their Anti-Ransomware program. I'd rather go without Excel and Word for a little while than bench one of my best offensive linemen helping to keep my computer from getting sacked by J.J. Ransomware. They're saying that it was Thursday's update that did it and sure enough, Thursday's when I started having the problems.

 

If that's not the case, should I go ahead and fix my Windows Update before running any of the hardware checks? I'd like to rule out anything software related before I start torture testing my laptop.



#7 JeffPeterson

JeffPeterson

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:09 AM

Posted 21 December 2016 - 02:29 PM

I just happened to see this and thought I'd point to a possible cause to maybe save you and the person helping you some time... I'll let the two of you work it out from here.  :)

 

Just my experience though - I removed the anti-ransomware beta and installed the latest malwarebytes trial instead that includes ransomware protection.  it's got a two week trial so I figure I'll use that for now, then decide what to do once they get the fix working.  No problems at all so far with the normal product.



#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:11:09 AM

Posted 22 December 2016 - 06:26 AM

Thanks JeffPeterson!  It's worth a try to see what happens.

 

You also may want to post over at the MalwareBytes forums:  https://forums.malwarebytes.com/

I'd suggest posting in the Ransomware forums there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users