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Zero access rootkit


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#1 Timbo1230

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Posted 15 December 2016 - 07:03 PM

I have a windows 7 32 bit computer with slow running and other problems. When I ran rkill it had zero access rootkit symptoms.

 

 

Mod Edit.

 

Moved to am I infected from windows 7.

 

NickAu


Edited by hamluis, 15 December 2016 - 07:09 PM.


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#2 quietman7

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Posted 15 December 2016 - 08:16 PM


ZeroAccess rootkit is a serious malware infection. Disinfection will probably require the use of more powerful tools than we can recommend in this forum. Before that can be done you will need to create and post a FRST log for further investigation.

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing that, please reply back in this thread with a link to the new topic.
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#3 Timbo1230

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Posted 15 December 2016 - 08:25 PM

I will try if I can. Right now windows will not boot up. Trying to repair using installation disc but it is going very slow




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