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Game Crash and BSOD

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1 reply to this topic

#1 JorcyGale


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Posted 15 December 2016 - 05:06 PM

Sorry if i post to the wrong section.

Hello, I bought this new Laptop Called Aspire 15 - E5-575.

My specs are :

Intel i5 7200

Nvidia 940MX


64Bit Operating System


I played Dota2 quite often on my PC, i tried using this laptop and it always crash and freezing during the game, and sometimes the music is still running evethough the game is freezing. Yes, i've update everything and always keep them up to date. I bought this laptop like 1 month ago. After than I experience this BSOD, like 3-4 Times a day and soon or later i get this BSOD loop which never get me to the desktop but i manage to fix that by formating this laptop somehow after the format BSOD is still coming except without the loop. I seriously need your guys help. I wanted to send to the shop with the warranty but i found its unacceptable because i have no idea how to explain to them. help you guys know the way to solve this. tyvm and merry christmas.

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
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  • Location:Southeastern CT, USA
  • Local time:06:06 AM

Posted 19 December 2016 - 06:03 AM

Sorry for the delay in responding, lot's of personal stuff going on :(


Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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