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Please help me remove a virus from my android phone


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#1 trinketgizmo

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Posted 14 December 2016 - 05:11 PM

If this is not the right place to post this please let me know the right place or someone who can help me i'm becoming desperate

I think i have a virus on my device. Early today after accidentally clicking on a questionable advertisement my data speed has been significantly slower. I booted into safe mode but didnt see any apps t y the ordinary. I even did a factory restore to my phone. At first i thought it might be service because i use monthly prepaid cards but i havent reached the limit for them to slow the speed down. Can anyone help me please?


Edited by hamluis, 14 December 2016 - 05:39 PM.
Moved from Cell Phones to Am I Infected - Hamluis.


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#2 buddy215

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Posted 14 December 2016 - 06:58 PM

Welcome to BC....

 

Seems you have done what should be all that is necessary....a factory reset which removed all but what was originally installed on your phone.

 

This looks like a legitimate site for future reference....How to Remove a Virus from Android Without a Factory Reset


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