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Hijackthis Log please help diagnose


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2 replies to this topic

#1 grego971

grego971

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Posted 14 December 2016 - 10:15 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:08:19, on 14/12/2016
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.18123)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Elex-tech\YAC\iSafeTray.exe
C:\Program Files (x86)\Elex-tech\YAC\iDesk.exe
C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
C:\Program Files (x86)\Microsoft Office\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\CSISYNCCLIENT.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\SysWOW64\NOTEPAD.EXE
C:\WINDOWS\SysWOW64\NOTEPAD.EXE
C:\WINDOWS\SysWOW64\DllHost.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://terra.im/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=619797&pc=UE09&ocid=UE09DHP
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O3 - Toolbar: (no name) - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - (no file)
O4 - HKCU\..\Run: [Gadwin PrintScreen Pro (64-bit)] "C:\Program Files\Gadwin\Gadwin PrintScreenPro\PrintScreenPro64.exe" /nosplash
O4 - Startup: Dropbox.lnk = GREGO\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Envoyer à OneNote.lnk = C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
O4 - Startup: zSpeedup.lnk = C:\Program Files (x86)\Avira\System Speedup\Avira.SystemSpeedup.Core.Common.Starter.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30011 (AppHostSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appidsvc.dll,-100 (AppIDSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\AppReadiness.dll,-1000 (AppReadiness) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\appxdeploymentserver.dll,-1 (AppXSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: AtherosSvc - Windows ® Win 7 DDK provider - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: @%SystemRoot%\system32\AudioEndpointBuilder.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (Audiosrv) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\AxInstSV.dll,-103 (AxInstSV) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bdesvc.dll,-100 (BDESVC) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%windir%\system32\bisrv.dll,-100 (BrokerInfrastructure) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: BlueStacks Updater Service (BstHdUpdaterSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-UpdaterService.exe
O23 - Service: @%SystemRoot%\System32\BthHFSrv.dll,-103 (BthHFSrv) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\bthserv.dll,-101 (bthserv) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: HP Trust Circles Service (CreoService) - CryptoMill Technologies Ltd. - C:\Program Files (x86)\Hewlett-Packard\HP Trust Circles\CreoSvc.exe
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Absolute Software Agent Service (CtAgentService) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Theft Recovery\CtService.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Monitor Service - CyberLink - c:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
O23 - Service: CyberLink PowerDVD 12 Media Server Service - CyberLink - c:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
O23 - Service: @combase.dll,-5012 (DcomLaunch) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\defragsvc.dll,-101 (defragsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\das.dll,-100 (DeviceAssociationService) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (DeviceInstall) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dhcpcore.dll,-100 (Dhcp) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\UtcResources.dll,-3001 (DiagTrack) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Service d'authentification DigitalPersona (DpHost) - DigitalPersona, Inc. - C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\DeviceSetupManager.dll,-1000 (DsmSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (Eaphost) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\WINDOWS\system32\EscSvc64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (EventLog) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fhsvc.dll,-101 (fhsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: HP Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Company - c:\windows\SysWOW64\flcdlock.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Service Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\ListSvc.dll,-100 (HomeGroupListener) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\provsvc.dll,-100 (HomeGroupProvider) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: HP HotSpot 1.0 Service (HotSpotSrv) - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Wireless Hotspot\HotSpotSrv.exe
O23 - Service: HP File Sanitizer (HPFSService) - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
O23 - Service: hpHotkeyMonitor - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: @oem28.inf,%hpservice_desc%;HP Service (hpsrv) - Unknown owner - C:\WINDOWS\system32\Hpservice.exe (file missing)
O23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel® Integrated Clock Controller Service - Intel® ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel® HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® Capability Licensing Service TCP IP Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-500 (iphlpsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: YAC Service (iSafeService) - Elex do Brasil Participações Ltda - C:\Program Files (x86)\Elex-tech\YAC\iSafeSvc.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\GeofenceMonitorService.dll,-1 (lfsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn Hamachi\LMIGuardianSvc.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @%windir%\system32\lsm.dll,-1001 (LSM) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: Mobile Broadband HL Service - Unknown owner - C:\ProgramData\MobileBrServ\mbbservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\WINDOWS\system32\msiexec.exe
O23 - Service: Visualware MyConnection Server (#3fd2db09) (MyConnectionServer-3fd2db09) - Unknown owner - C:\Program Files (x86)\MyConnection Server\msserver.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ncasvc.dll,-3009 (NcaSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ncbservice.dll,-500 (NcbService) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\NcdAutoSetup.dll,-100 (NcdAutoSetup) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprofmsvc.dll,-202 (netprofm) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe
O23 - Service: @%systemroot%\sysWow64\perfhost.exe,-2 (PerfHost) - Unknown owner - C:\WINDOWS\SysWow64\perfhost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-200 (PlugPlay) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpauto.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpo.dll,-100 (Power) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @C:\Windows\system32\spool\drivers\x64\3\PrintConfig.dll,-1 (PrintNotify) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%windir%\system32\RpcEpMap.dll,-1001 (RpcEptMapper) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @combase.dll,-5010 (RpcSs) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\System32\ScDeviceEnum.dll,-100 (ScDeviceEnum) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\sensrsvc.dll,-1000 (SensrSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ipnathlp.dll,-106 (SharedAccess) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\System32\smphost.dll,-102 (smphost) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: Avira System Speedup (SpeedupService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\System Speedup\Avira.SystemSpeedup.SpeedupService.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: SAMSUNG Mobile Connectivity Service (ss_conn_service) - DEVGURU Co., LTD. - C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (stisvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\StorSvc.dll,-100 (StorSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\svsvc.dll,-101 (svsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%windir%\system32\SystemEventsBrokerServer.dll,-1001 (SystemEventsBroker) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\themeservice.dll,-8192 (Themes) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%windir%\system32\TimeBrokerServer.dll,-1001 (TimeBroker) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\WINDOWS\servicing\TrustedInstaller.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\umrdp.dll,-1000 (UmRdpService) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vmicres.dll,-801 (vmicguestinterface) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-101 (vmicheartbeat) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-201 (vmickvpexchange) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-601 (vmicrdv) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-301 (vmicshutdown) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-401 (vmictimesync) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vmicres.dll,-501 (vmicvss) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30014 (w3logsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%systemroot%\system32\wbiosrvc.dll,-100 (WbioSrvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wcmsvc.dll,-4097 (Wcmsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wephostsvc.dll,-100 (WEPHOSTSVC) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wiarpc.dll,-2 (WiaRpc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (WlanSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wlidsvc.dll,-100 (wlidsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: @%systemroot%\system32\workfolderssvc.dll,-102 (workfolderssvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\SearchIndexer.exe,-103 (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe
O23 - Service: @%SystemRoot%\system32\WSService.dll,-103 (WSService) - Unknown owner - C:\WINDOWS\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wwansvc.dll,-257 (WwanSvc) - Unknown owner - C:\WINDOWS\system32\svchost.exe
 
--
End of file - 29002 bytes
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,548 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:00 PM

Posted 15 December 2016 - 10:21 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs.

Let me know what problems persists.

===

p.s.
HijackThis is no longer supported and not ready for your Operating system.
I suggest your remove via the Control panel > Programs > Programs and Features Applet.
Use the Farbar tool from now on to report problems.
<<<>>>

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,548 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:00 PM

Posted 21 December 2016 - 09:36 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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